Really rude and unprofessional, even if the lights come out great, the whole experience dealing with them is so unpleasant. No matter how beautiful my house would have looked, I'd only remember Kevin the owner talking over me and treating me like someone that didn't know what hanging Christmas bulbs up was like.
Kevin is so arrogant when speaking to you it's shocking, he could care less how he treats you and his wife will waste your entire day asking to call you back 10 times to give you a quote. Then after you receive their extremely overpriced estimate, they tell YOU, that YOU took too long (10 minutes) to agree to $3,000 (after waiting 5 1/2 hours for their quote) and tell you they can't do your lights for another week past the day you were originally quoted earlier that day, because other people now paid a deposit and you didn't. I even told his wife during the several phone calls that I wanted the quote ASAP so I didn't get pushed behind other calls. She assured me I wouldn't be, and kept saying give me a few minutes I'll call you back. For hours I kept following up just to hear the same "let me call you back", they just lie and waste your time unless you're willing to be disrespected by Kevin and agree to any price.
They make you go through all the hassle of 12 phone calls to them and listening to Kevin brag how he's hung Christmas lights for 15 years and he doesn't bother with any jobs under $500 because his "days of those jobs are long gone."
Christmas time is supposed to be exciting and full of cheer, not rude business men looking to rip people off and disrespect them. Which is exactly what you'll get it if you want a quote from them. read more