Erika has been instrumental in helping me see more of the full picture and how to navigate…read moreconsciously through some of the hurdles life throws your way. She is a wonderful listener and is great at honing in on the epicenter of what you are trying to work on. She is very easy to talk to and we actually end up laughing a lot during most of our sessions. She has taught me some practical and useful meditation skills to help when things get a little tough, as well as tools to help ground myself when the path gets a bit hazy. I can't recommend Erika enough! Thank you Erika!

Erika is an incredible Mindfulness Counselor. I came to Erika with a problem I have struggled with…read morefor most of my life, sticking up for myself. Erika changed my life by helping me to identify my self limiting belief that is causing my issues, where it stemmed from, and how to mindfully change my habits and my life. Every hill that I encounter she helps me over it with grace. She is dynamic and willing to intuitively cater the session to exactly what I need; sometimes it's advice, sometimes it's meditation, sometimes we just get caught up in a healing conversation. She is warm, emphatic, honest, and what she does is unique. I have never felt like I have walked away with so many practical tools before, I can hear her voice in my head when I am about to repeat a negative pattern. She is someone you want in your support system for a mindful life.

Working with the psychologists at Deep Eddy has helped me become happy and confident in who I am…read more For the last 7 months, I've been seeing Dr. Charlotte Howard for individual and Dr. Jev Sikes for group therapy. I'd never heard of group therapy outside of a rehab setting, but the combination of individual attention and working with others in a group has made it easier for me to recognize how my own reactions are received in others. Going to Deep Eddy feels so indulgent because I am taking the time solely for working on myself. However, the time I spend here has improved my outlook, my self image, my attitude, and every single relationship in my life. I highly recommend Charlotte or Jev (or anyone they recommend) to those who are ready to spend time and attention on themselves.

I reached out to Deep Eddy to schedule a appointment with a PA or NP of psychiatry for medication…read moremanagement because I was finishing up a 12 week program at Meadows outpatient Center. I really only needed them to manage 4 medications (lithium, Quetiapine, lamotrigine and propranolol) no controlled substances. The dosages were already figured out. All the work had already been done for them. I also listed a bunch of other PRNs that I had tried while in treatment that i wasn't currently taking. Again no controlled substances, they were trazadone, gabapentin, hydroxyzine. I've been a RN for over 12 years, I was the supervisor on the first acute care floor in central tx to take on covid. The first wave really did a number on me that caused a lot of my PTSD. Anyway, what im trying to say is I tell people when they haven't been honest with me, to avoid being resentful toward them. When I tried to set up this appointment to see a PA for medication management I was denied because I was too "high acuity." What happened before that was me giving Christopher Keener some honest feedback on his response time. They wouldn't confirm the appointment until they had a credit card on file. Before I could put my husband's credit card on file I had to fill out a release of information form. Which made me feel like a criminal that had to prove my innocence. Credit card information has nothing to do with HIPAA. I have never heard or been asked to do this before. I was told I would be called as soon as it was in. I did it right away, waited, emailed to see if he received it, waited a little longer, tried to access my portal to enter the card but it hadn't been set up, I called back got someone different they said they sent him a message and he would be calling back in 20mins, it never happened that day. I wanted to get it done because I was finishing up treatment the next day and wouldn't have my phone on me. They would only hold the spot for 24hrs and i was worried I'd loose it. No attempt was made to reach out to me for clarification, no doc to doc was requested. Just a refusal. The corespondance is copied and pasted below. Notice the times. I gave him some honest feedback about response time at 11:46 and the refusal was sent at 11:52. I think somebody(Christopher Keener) may have got in their feelings and did this passive aggressive lash out. I'm really surprised that a therapist(Christopher keener) could have such thin skin. I love his its not you its me response. "Please know this isn't a reflection on you in any way; it's simply about making sure you receive the support that's best suited to your situation." On Tue, Dec 30, 2025 at 11:52 AM CST, Deep Centered Mental Health scheduling@deepcentered.com wrote: Hi , Thank you so much for taking the time to complete our pre-screening! As I mentioned, our team primarily focuses on more routine psychiatric support, and I want to make sure you're connected with care that fully aligns with what you're going through right now. Based on what you've shared, it sounds like your current needs may be better supported by a provider or clinic that offers a higher level of care than what we're able to provide here. Here are a few referrals who may be able to better support you: BlueSky (telehealth) Legion Health (Austin) Mindful Behavioral Health (Dallas) Please know this isn't a reflection on you in any way; it's simply about making sure you receive the support that's best suited to your situation. Warmly, Christopher Keener -- Christopher Keener (512) 956-6463 On Tue, Dec 30, 2025 at 11:46 AM CST, RN 45319 rn wrote: I left a message(called and emailed)and u ignored it/me. U promised to call back. U flat out lied to me. Why? Not a great way to start to building this relationship. The card has been entered into my portal. On Tue, Dec 30, 2025 at 10:39 AM CST, Deep Centered Mental Health scheduling@deepcentered.com wrote: Hi RN, Sorry for the delay in getting back to you. Yes we have received all the forms, I was reaching out to you to add the card on file. If you can give us a call back at 512-956-6463, that would be great. You can add the card yourself if you'd like. Just log into your profile. You can click on 'Bills' followed by 'My Card' to input this information. Thank you, Chris Keener

Spent two months in their intake process for neuropsychological evaluations for two children,…read moreincluding hours of paperwork from both parents and a paid registration fee. After all of that, they called to say the case required more diagnostic interview time than their insurance model allows. That's a screening decision that should have been made at intake, not six weeks in. The referral they offered was to a therapist whose practice focuses on coaching, neurofeedback, and positive psychology, not a neuropsych evaluation center. Registration fee was refunded, but the lost time in a process that already has long lead times is the real cost.

Don't bother…read more They'll schedule you for a neuropsychological assessment if you don't tell them upfront which test you want when asking for general information. Then they will decline to change the intake paperwork to reflect the actual test you want, even if you've already paid the $50 fee upfront. I tried contacting the Office Manager about this very simple mistake, and that person didn't respond whatsoever. So now, instead of correcting their mistake and gaining a new client, they're just going to lose my business instead. Unfortunately, this was my first choice because of the business owner's responses to the Yelp reviews, but it's now the last place I'd consider because of the office's apparent policies to not allow scheduling for the testing the client specifies they want and then not respond at all when asked about it. My advice to the business owner is to talk to your staff about this experience. Learn where the office policy is getting it wrong, review with the staff how they could have recovered this, and make the necessary changes accordingly.

Dr. Hammel is the consummate professional and a leading expert in the field. Austin's lucky to have…read morehim! His neuropsychological and psychological assessments are on point, with treatment recommendations that include practical suggestions for teachers and families to use in real world settings. He's also a great therapist. Office staff are great, always ready to help with scheduling issues, paperwork, insurance questions, and the like. Just a really nice group of people overall. Tip of the hat to the Neurobehavioral Institute of Austin in general and Dr. Hammel in particular for providing much needed services for children, teens, and adults in the area.

Don't be fooled by Dr. Hammel's charm. He has extremely poor boundaries. He is chronically late,…read morehas little respect for his patients' time, and will turn a session into a personal chat about himself. He seems to have a need to be admired and found attractive. He started dropping hints that I should be attracted to him and told me stories about patients who had been attracted to him in the past. He also shared stories about him and his wife being approached by swingers. Do not trust this psychologist, for your own safety. If he's ever been inappropriate with you, report it. You are not alone.

I feel incredibly lucky and grateful that I found Brenda and have been working with her for over a…read moreyear. I love her friendly/non-judgmental approach to therapy. She's relatable, attentive and gives non-bias advice and support. I always leave each session with "homework" and goals to aim for as well as podcasts and book recommendations. She is also flexible and easy to reach in a pinch! I don't know what I'd do without her.

I genuinely don't know what I would do without Brenda. I can say with complete honesty that she…read morehas changed my life. I came to see her initially because of a specific issue I was trying to work through and have continued to see her because she makes my life so much better. I feel lighter after I see her and more equipped to handle difficult situations. She is never judgmental and we have covered a range of life topics from career to marriage to family planning. She is so attentive and thoughtful with her advice and what I appreciate most is how focussed she is on gradual solutions to achieve your goal. It never feels like she is asking me infinite questions with no direction - it is a genuine conversation with real feedback and applicable advice. She is also available via text - which I appreciate - and can be flexible to get you in for an appointment at a convenient time. There is parking in front of her office and she has never once been even a minute late. Go see her!

ABA Connect at Old Fredricksburg rd is the clinic I worked with. This clinic is a great and…read moresupportive environment to work with. The team was collaborative and open to working with everyone to develop a treatment plan and helping the clients the best way they can. They are lovely people who genuinely want to help and are committed to making sure their clients and employees are healthy and happy. They want to help their employees to reach their full potential as well as the clients they work with. Keep doing what you're doing and keep learning new things!!

From the owner: Helping kids with autism who struggle with challenging behaviors, social skills, and communication…read more We focus on a play-based approach to ABA therapy which nurtures the natural development of a child with autism. Our learning environment and strategies are positive and kind. ABA Connect therapists pay attention to what motivates your child. They use it as a tool to teach them within the context of a natural environment for kids. Our treatment uses the effective principles of Applied Behavioral Analysis (ABA). We provide parent support and training based on the methods of ABA. Parents and caregivers of children with autism become equipped and confident in parenting a child with autism. We provide therapy services for Autism in our ABA centers, in homes, via telehealth, and in the community.

Review of services of Staci Carlton, LPC Intern Supervised…read moreBy Katherine Guenther, LPC-S My experience as a client of Staci Carlton has been nothing short of remarkable. I mean remarkable in the sense that only 13 months ago, as a result of my high risk behavior and low self-worth, I was more terminal in my disease than I've ever been In my entire life: a true rock bottom, and today I feel as though my life has true direction for the first time in my whole adult life. I'm half way through college, gainfully employed, and abstaining from my addictive behavior in an honest and meaningful program of recovery. Staci did not always know this version of me, and neither did my friends. When I began therapy in the beginning of May 2015 I had an attitude of resignation towards my perceived destitution as a chemical-dependent weakling who was afraid of life. I had done plenty of therapy in my many past failed attempts at recovery and was unimpressed and even, at times, resentful. I was not entirely open to the idea of seeing a counselor, however the circumstances under which I met Staci mandated our first encounters. Staci's most qualifying attribute is that her life experience doesn't yield that out-of-touch, sterile personality that so many of us chronic addiction patients are jaded of. This is most useful to me because her "street" accreditation matches her level of brilliance and professionalism in such a way as to not make me feel insulted when identifying with my experiences. (In the past I have actually had a counselor equate my compulsion for IV drug use to her addiction to flavored lipstick.) My turning over of a new leaf began most certainly as a result of Staci's counseling style which I would describe as bold yet compassionate. On one afternoon she challenged me to "try a new drug called sobriety..." ...to try life in its vivacious and raw form, to stop cowering in the cradle of chemicals as life was passing me by. When I entered the care of that facility I was in a band that had a sizeable tour coming up. Part of my rising to her challenge, I knew, would be to not go and to stay where I had proper medical care and good influences. While this would be a pivotal moment for me, it was detrimental to my sense of identity. I'll note that she does this intuitive, ninja like, thing where she is entirely present with me in conversation while at the same time examining the nuances of my demeanor as if quietly looking on from the other side of the room. I first time I noticed this I immediately wanted to know how sick my disease made me seem, but the perils of introspection are so that self-awareness seems to shy away at the presence of hubris. Shedding that prideful identity took some of the hardest work in introspection that I could imagine and I was grateful to have Staci as a role model. Eventually I returned to NA and began my journey in humility, learning how to do life sober and honestly. For the first time in my entire life another human being had proven effective in making me want to change myself on a fundamental level. Moreover, I can't close without first mentioning Staci's capacity for kindness. Her logic is one of individualistic ideals, putting one's humanity before any label or preconception. Before she started at the Live Oaks counseling center, she was still managing a caseload at the facility where I met her and I would have to wait in the waiting room with other clients of hers just to chat for a bit. This was unusual mostly because every other counselor there literally had to hide around corners in order to sneak attack their clients and get them to participate in the treatment protocol. Meanwhile, Staci's desk would be crowded with food and orchids from other addicts just like me who were fantastically grateful to her for more reasons than I could ever begin to list here. When I first started seeing her at Live Oak Counseling I was not employed and so she allowed me to see her at a drastically reduced, "sliding scale" rate. If there were only one thing that I could say about her attitude toward her cause it would be that she is passionate, and unwavering so. I am a firm believer that in the end, when all is said and done, what will matter most is that you were kind. This is Staci, and this is why what she does has a real and measurable effect on the lives she touches. Without a doubt, it is this ever present display of good nature that qualifies Staci Carlton to coach me in this new and strange trip they call sobriety, and I hope we have plenty more years to kick it. As for the Live Oaks facility its self, the rooms are beautifully furnished and the staff is polite and helpful. The atmosphere is conducive to my goals in recovery which is refreshing considering the other places I have been in.

From the owner: We have licensed Counselors who provide therapy to individuals and families dealing with substance…read moreabuse, depression, anxiety and relationship issues. Live Oaks Counseling has a safe, comfortable environment for our clients to find help for the issues concerning them. In addition to our in office services, we offer online counseling through a secure platform to meet the needs of busy professionals, individuals with special needs or those who like the convenience of online therapy.

I've been seeing Dr. Jordan for ten months and feel that she mixes equal parts neurological and…read morebehavioral research with genuine human warmth. Dr. Jordan offers me two types of therapy. Firstly, a traditional psychological approach based around an intellectual analysis of my problems. Secondly, an right-brained approach where a safe space is provided for me to feel uncomfortable emotions. This latter component has improved my life significantly, in terms of my personal and professional success.

Dr. Krista Jordan is an incredibly caring and skilled clinician, and I would recommend her to…read moreanyone seeking therapy, as well as to therapists seeking additional training. I worked with Dr. Jordan as a postdoctoral resident under her supervision from September 2017-January 2019, and am so appreciative of the guidance and knowledge she shared with me during that time. In terms of her work with clients, it is rare you see a therapist work with so much compassion, skill, knowledge, and flexibility. Dr. Jordan takes her responsibility to clients seriously, and it is inspiring to see the ways she goes above and beyond to ensure that her clients make progress and see positive change in therapy.

I can't say enough good things about Lisa Young. Working with her has been incredibly helpful,…read moreespecially during the postpartum period after having my baby. She created such a safe, non-judgmental space where I felt comfortable exploring emotions and thoughts that came up that I honestly wasn't expecting. She helped me gently unpack why certain feelings surfaced postpartum and guided me through understanding them instead of feeling overwhelmed or ashamed by them. She never rushed the process and always met me where I was emotionally. I felt truly heard, supported, and validated in every session. If you're navigating postpartum changes, big life transitions, or just trying to understand yourself better, I highly recommend Lisa Young. She's compassionate, thoughtful, and genuinely cares about helping you move forward in a healthy way.

If you are looking for a wonderful option for therapy support, please take the opportunity to work…read morewith Caileigh Chadwick of Bloom therapy. I was fortunate to have great support in my younger years when I tragically lost my father at an early age. More recently, I felt I needed support as I have been dealing with PTSD from the past and anxiety. Caileigh is the most genuinely caring, empathetic , and active listening counselor I have ever encountered!! Whether it is our conversation, or the use of EMDR, She has been a problem solver and beyond wonderful!!!