I've worked with them on two new builds and several lamp repairs, and they have exceeded my…read moreexpectations every time. Their customer service is outstanding. Even though I live out of town and couldn't pick up my lamp during normal business hours, they went out of their way to arrange a secure after-hours pickup. The lamp was carefully packed and handled with great care. Reliable, accommodating, and a pleasure to work with.

They were very nice. They helped me get my old lamp rewired for a reasonable price and within a…read morereasonable time frame. They even helped to straighten out, a bent piece on the brass lamp, while maintaining it's old charm.

Blind Ideas is the place to go for all of your window treatment needs! Customer service is…read moreexceptional! They help you make informed decisions when picking out items. They also do a great job with measuring and installing the treatments, too! We highly recommend them!

I went in to Blind Ideas by chance because I needed to get new window treatments for our home very…read morequickly, as some of them had broken. After having rentals and doing window treatments before in other ways, Beth was so extremely helpful, did not let me get something that wouldn't hold up to our young children and renters, and the pricing was excellent as we have extremely large windows. The measuring went well and the installer was one of the most professional and kindest people we've worked with, and there have been a lot of contractors in our lives. Thank you, again, for such a wonderful experience and a quick turnaround time!

They did a fantastic job changing out my old fluorescent lights with new LED's and for a very fair…read moreprice. I couldn't be happier with the results and fully endorse this company!

This place will be my #1 go-to for future electrical needs! I got quotes from 2 popular outfits, 1…read moreof which proposed the same solution as HighPower but was a few thousand dollars more - what a ripoff! The other one was also more than HighPower's quote and ultimately suggested I just plug my plug 'n play hot tub into an extension cord. Wade and HighPower did quality work at a fair price. Oh! And bonus, I didn't have to wait a week or more to get the job done.

I bought some Hunter-Douglass blinds from The Shade Shop 12 years ago. One of them recently fell…read moreand I could see that a small plastic piece in a bracket had broken. I called the store and Aimee had me text her a photo of the bracket that I needed. She ordered a whole package of that particular bracket from the manufacturer and had them shipped to my home. They arrived in three days and I was not charged. Great customer support!

This is the second time we've utilized the Shade Shop while completing construction on a new home…read moreand we couldn't be happier. The Shade Shop sells and services Hunter Douglas window treatments, which are quality products to be sure, but it's the stellar service that makes this place shine. The team here is very friendly and knowledgeable. They can also come out to your home and do an on-site assessment/consultation, offering the best options for your personal style and budget. They are very up-front and honest about the potential benefits and downside of each product. We have found the service after the sale to be just as good. When we required a repair of one of our shades, the service was done quickly and properly. I would not hesitate to recommend this family owned and operated business.

They did an amazing job in my kitchen. Both floor and back splash look great. Used them again for…read moremy bathroom floor, and again flawless and quick install.

I recently used Johnson Carpet to replace my kitchen and dining area flooring. I had not purchased…read moreflooring in many years so I needed to be educated on what was available and what would be appropriate for my purposes. Julie at Johnson was able to answer my questions and steer me in the right direction. The installers were marvelous. Efficient, friendly and did a beautiful job. I am very happy with my new floors. Carpet replacement next!

Getting started with Irish was easy and they were a reasonable price, not the lowest or highest. If…read morewe didn't have skylights I don't think their work would have leaked causing severe damage and we would not have noticed they substituted off brand materials. Irish didn't use all Certain-Teed materials as quoted and required by the manufacturer's warranty we paid for. With the complete roof installation, Irish quoted and installed custom flashing for our skylights. This leaked less than 10 days after install of a completely new roof in a home that passed a home inspection less than a year prior with zero history of water damage. They attempted to cover the leak by adding caulk and overall didn't resolve the issue or cover damages. We had to remove much of our dining room ceiling, decorative wood trim, and insulation. Irish offered ($2,400) which was less than 50% of damages and wanted us to pay them that same amount of money for materials to redo the work according to them the way they should have done it originally. We would have had to sign a NDA to receive this small amount of money. We chose to pay another company to redo Irish's work they way it should have originally been done. These repair costs were in addition to damages. During this process we found the underlayment installed by Irish was not branded Certain-Teed as quoted and required by the warranty we paid Irish for, it was substituted for Tri-Shield without permission. If you use Irish don't let them near skylights and check all materials to ensure it matches your sales agreement.

A serious warning to anyone considering Irish for a home project…read more I rarely write negative reviews, but our experience with Irish Roofing and Exteriors has been deeply frustrating, and I feel obligated to warn others. I hired Irish Roofing after a storm caused tree damage and water intrusion to my home. I reached out to Irish Roofing in November 2024 hoping to work with a contractor that understood both construction and insurance claims. Initially, their representative seemed knowledgeable and professional. He made valid recommendations to ensure my home was properly restored--including replacing water-damaged roof decking and involving a county inspector to verify compliance with building codes. But once that representative left the company, everything unraveled. My case was passed along to several people. It was made clear that the insurance estimate alone was insufficient, and the original representative of Irish Roofing agreed--in writing and in communication with my insurance provider (State Farm)--that more extensive repairs were necessary. We entered into the project with a clearly defined and insurance-approved scope of work--ten specific line items. Unfortunately, the work that was completed bore little resemblance to what was agreed upon. Instead of performing the necessary repairs, Irish's crew carried out what amounted to a superficial and inadequate 2x4 patch job. We had a clearly defined scope of work, line items one through ten, which was approved by our insurance company. However, Mike stated he had "a lot of notes... " Rather than completing the agreed-upon repairs, the crew did what amounted to an inadequate 2x4 patch job. Additionally, I requested the installation of a vent fan in the master bathroom. Not only was it left half-attached, but it was installed 15 feet away from where it was supposed to go. This level of negligence is unacceptable from any professional contractor. To make matters worse, they attempted to bill me for the full scope of work--even though it was blatantly obvious that the job was not completed per the agreement. Adding to the terrible experience, was the conduct of the project lead, who provided false and misleading information to our insurance company. He claimed, among other things, that our basement bathroom was improperly vented. The problem? We do not have a basement bathroom. This false statement, along with other inaccuracies, was cited by our insurance provider as justification to deny further coverage--an outcome that directly harmed our claim and left us with unresolved, out-of-pocket repairs. An inspector from the Ionia County building department--who got involved after the fact--confirmed this: the repairs were superficial and the documented damage was not properly addressed. As of now, our roof is leaking--further evidence of the poor quality and lack of attention to detail in the work that was done. Since all of this transpired, my calls and emails have been ignored, and the only "resolution" offered by Irish's president, Chris Flatly, was that they would waive the charge, as if doing shoddy work and walking away from the job was an acceptable outcome. In summary, this experience was not only unprofessional, but also deceptive and damaging. I would strongly urge homeowners to avoid Irish Roofing and Exteriors. Seek out a contractor who values transparency, honors their commitments, communicates clearly, and stands behind their work. Irish failed us on every one of those fronts. The bottom line: * They made promises and broke them. * They deceived me about involving an inspector. * They performed substandard work, ignored structural damage, and may have introduced new damage to my home. * They made false statements to my insurance adjustor, and hurt my claim * They misrepresented the job as complete and billed for it. Homeowners: Protect yourselves. Look elsewhere. Don't let Irish Roofing and Exteriors jeopardize your home, or insurance claim, like they did mine.

Great to work with, prompt, polite and great work cleaning our very dirty windows. Even came back…read morefor a "missed spot'!!

Great job cleaning exterior windows, frames, and scraping overpaint. Daniel and his work mate…read morecleaned first and second story windows and they (the windows) are sparkling! Daniel was really responsive on Yelp and fit us in his schedule since we had a tight turnaround before our storms got installed. Thanks!

I had my kitchen cupboards and drawers refaced with Kitchens by Katie. Megan met with me soon after…read moreI contacted Kitchens by Katie. She was amazing, as she spent time helping me pick out the perfect color. I normally get 2 or 3 estimates for house projects, but after meeting with Megan, I didn't feel a need for another estimate. Jeff was my installer and he was everything a great installer should be. He was knowledgeable, kind and personable. When people see my new cupboards & drawers, they compliment the beautiful cabinetry and how big and bright my kitchen looks. If you're looking into cabinet refacing definitely check out Kitchen by Katie's, as they are reasonable, provide quality products and great installation. I absolutely love my kitchen and Kitchens by Katie far exceeded my expectations!

I would strongly not recommend Kitchens by Katie for many reasons. I'm sharing my experience so…read morethat others have a much smoother remodel than I did. And there are a few things that were misleading, as well as some other things that I should have vetted myself but didn't. First, there are things they DON'T do: they don't do soft close drawers, which is a shame because that really elevates the feel of a kitchen. They also don't remove old cabinets, you are responsible for that. They will tell you that Habitat for Humanity will come get it for free but that's not true, it's around $250.00. The workmanship: We were originally going to reface our cabinets in order to save the countertops from being destroyed, but decided to go with new because another contractor I know (not affiliated with Kitchens by Katie) was able to remove the countertops for the new cabinets. I should have canceled this entire job, but I didn't want to leave the owner Mike at KbyK in a lurch. I regret that decision. Anyways, the installation: No protective plastic was draped around my kitchen so my entire house was filled with dust, which was a nightmare. The install was fine, but there are things that are part of their design that I know many customers wouldn't like. I didn't discover this until the job was completed. There are screw holes that show in the base of all my lowers cabinets, the drawer sides are unfinished looking complete with pencil marks and splintered wood pieces. The hole gaps for the pipes were not custom fitted so things would fall through the base of the cabinet. I pointed this out and their "fix" was filling it with yellow foam which overflowed and shows when you open the cabinets. Overall these cabinets are fine, but they don't feel finished and don't feel elevated in quality. As for the owner, i say proceed with caution. Mike has a condescending demeanor, and I have seen other reviews where people noted this. I had a meeting with his team after the job was completed to address the issues and he had a very difficult time keeping his composure. My husband even asked him to stop speaking poorly to me. Bottom line, if you are looking to remodel a kitchen, hire a contractor that can do all the other things, like disconnect and reconnect the water lines, etc. They aren't required to reinstall your microwave, but they did that for me at least. It's important to think about all these little things. I would say if you have a completely new build and are starting the full build-out of a kitchen, then MAYBE Kitchens by Katie could be part of this mix, but why not just hire a contractor that does it all? If you need refacing, then possibly K by K, but you run the risk of destruction of backsplash and countertops (which happened to me, and Mike attempted to fix, but with many flaws. I'm just moving on from this mess). Please consider everything here before hiring. I regret this decision. My contractor is coming back in to install soft close drawers, by the way. Mike quoted me $100.00 per drawer at 15 drawers at a post-project meeting. My contractor is only charging me $400.00 total to fix. Please, please learn from my mistakes. ***in response to Mikes response: this is not a smear campaign, I was simply stating what happened. The photos I provided speak for themselves, and I did not say anything that was untrue. No plastic was used to protect my house from dust, that is vastly different from your perspective. I do understand that dust can fly, but John cut the tiles from the wall with a saw, and with no plastic up, dust was a nightmare. I was very clear through text with Megan that I didn't feel like rehashing this project and didn't want to talk unless compensation was part of the discussion. She chose to call me still, and provided no further resolution. I did ask for soft close drawers, you told me you only did that for doors not drawers. John told me via text you didn't do them because you can't provide a warranty. I provided photos already, the public can decide for themselves. Please do better by your customers.