I used this service in March. The two guys themselves were nice enough but the way they handled my furniture was awful. I had to tell the youngest one that he was forcing my sofa through the door so hard that he was breaking the bottom.
Once the movers had left, I started to put my furniture back together and items damaged were:
- bedframe
- bedside table
- dining table - which had a deep scratch in it beyond repair
I complained to Jason on the same day and was told that it was my job to check the items weren't damaged before he left.
I was originally quoted for a two van drop, however, on the day they managed to squeeze all into one. I was asked to take a living room lamp as they could not fit this in - in my opinion the service was lazy.
I was promised a refund in April and I'm still waiting in June.
Do not use, terrible service! read more