Dr. Dunn was attentive to my needs during a re-do of a root canal he did not originally perform…read more During the procedure, he made sure I was pain free (big plus). He even called me later that night to check on me and gave me his personal cell number if I were to experience a problem

If I could tell myself 3 months ago to never come here I would. I went for a basic root canal and…read moregave my insurance and everything beforehand and all seemed well. 2 months later, I still hadn't heard anything from my insurance about processing a claim and got something in the mail about still having to pay about $1500 out of my own pocket due to missing information the office never gave originally. I called over way too many times and left countless amounts voicemails and always got their machine and never a call back. I had made a few 40mins trips down there for them to tell me "We submitted it!" But never seeing anything process with insurance WEEKS later. When me and some family went back for the last time, we made them print off a pice of paper with all the information missing and submitted ourselves and suddenly it was getting processed. Their website is not accurate or descriptive to know when they're open, they never communicated accurate information, I don't think they actually tried to fix anything, never called back, don't have any information about them because there's not a website with any information on them, and are an experienced office but forget to have paperwork signed for? I don't expected to be treated like royalty, but I at least expect communication and they couldn't even do that when I had reached out. I only got the problem solved when I physically got the information and submitted it to insurance via email and saw results almost instantly. Not professional and not personable.

Had my first appointment at Belton Family Dental Care today and have to say I was blown away by the…read morefriendly staff. Everyone was so welcoming from the minute I walked in the door until I left. It was so much better than my last dental office experience. Dr. Stewart is a gem, too. She was beyond patient and kind as we discuss every single option for my slightly cracking tooth. I highly recommend this office for the high quality of care and professionalism.

HIGHLY recommend. I'm from out of town and came in last minute with an incredibly painful broken…read moretooth. The entire staff was kind and helpful and doctor Patel knows her stuff. I'd trust her again completely with my mouth and dental anxiety.

Everything is WONDERFUL about this place!! They honestly & whole heartedly care for their…read morepatients!! Great mannerisms!! The office ladies are also very caring and so nice! LVE IT THERE!! THE QUALITY OF CARE IS OVER THE TOP!! WOULD RECOMMEND SILVER LAKE OVER AND OVER AND OVER!! Can't say enough good things about this place!!

I have been going to Silver Lake for a long time. I love my dental hygienist . But just not happy…read morewith the office . I changed insurance and made sure they were on it. 2 months later before my appointment they wanted my new insurance to verify. I went and had my appointment. No one ever said hey we are out of network. So had to pay a lot more than I should have. Sorry to say Good-bye! I don't think I shouldn't have to pay for my last visit.

I really want to give it a 2 stars but the dentist lady was awesome. Helped me understanding the…read moreservices and helped expand everything that needed to be done. Then that billing lady came in. Was very, very rude. She told me. You need an authorization for the work that needed to be done. I'm like ok do you call or I have to call. She like we can't do anything until you get am authorization you can go now and and took the Bib of me and do you can go. Oh my.. im like that's it. Just go she like yes. So what do I suppose to do I have a broken tooth. I have a secondary insurance that she don't even know. She only see tricare. She stated we have to get paid and we are not doing work without payment. First off my INSURANCE COMPANY scheduled this appointment for me. I said how long does an authorization take. She said it takes 3 to 4 weeks to come back. It will take about 4 to 5 days to request it because she is busy. She said I've seen these things and it takes forever to come back. We will call you if it does. Oh my. I have enough money to pay for it my dang pocket. I called the insurance company and nothing was sent to them. I drive right up to my main doctor office and got a referral to another office down the street and they started the work right there. I've been a long time member for over a decade. I even received invisalign paid out of my pocket 5k..I will not come back to this office. As long as that biking lady is there wth her rude self. She escorted me right up out the office, I barely got my coat on.

This is a great progressive office. I recently had one of the new Prime Scan instead of a…read moretraditional impression which I can say is a great improvement. Dr Holmes and Sarah were great fitting my new partial. i wouldn't go anywhere else.

Highly recommend! I am so excited to be able to be a patient…read moreof Dr. Young and his staff again, after years of dealing with insurance. The receptionist scheduled me early in case I needed more treatment, and I did. The waiting area is warm and inviting. I was talked through my options and pricing/health insurance coverage. Then during my extraction they made sure I had absolutely no pain, and told me everything they were doing. Next after my difficult (sorry guys) tooth was removed, they made sure I was clotting and feeling okay. Thank you guys for being so accommodating.

Great service! From the receptionist, hygienist, to Dr Young. No pain teeth cleaning, good…read moreexplanation of service needed. Will recommend to all looking for a great experience.