This newly opened Boots has replaced their longstanding store just ten seconds further down. I'm…read moreincreasingly confused about why the good people of Boots spent the time and money to make this venture - as it is seems to be exactly the same inside! You may think that every Boots in the country is going to be the same; generic, bland but ultimately useful. But you'd be wrong! This Boots is FANTASTIC. It's absolutely massive for a start so you're bound to find whatever cosmetic or pharmaceutical product you're after. And best of all it has the most helpful and friendly staff of any shop in Bath. Whenever I've been in, one of the shop assistants has been at hand to help me find me exactly what I'm after or recommend something new to me. This Boots also has a great range of cosmetics and perfumes which I've never seen in any of their other stores. My best buy here has been the new Prada perfume at £35 which was sold out everywhere else I'd been.

No doubt trying to capitalise on the recent opening of Westgate 'shopping centre' - quite literally…read morethe most pointless and film-set (as in Bath stone slapped over a makeshift metal frame) like collection of shops I've seen in a long while. Boots should have stayed in their original position, which was a much bigger store, and saved themselves a packet of money. The layout has been kept more or less the same, though, which is a boon, as I got to know my way around the other one pretty well when hunting for cold remedy and the like. It's just that I hate coming into Westgate. Bah.

Terrible service, and poorly organised, went to buy razor and cartridges set, took the card…read morerequired to the till only to be told they didn't have the product, after being in line. Surely it would be logical to remove the place cards if the product is not in stock?

I have a Rx med for a eye condition that I think I will run out of. I have the Rx, but they can't…read moreaccept a USA referral. The pharmacist gave me instructions to call and get a special waiver. But from my hotel phone. I have the med, I just want back up. We ll see She was very kind.

This was our big Boots that was knocked down to build the Southgate development. The current main…read morestore is on Stall Street and is too small - awful to shop in at weekends, but OK during the week. Staff are really helpful, the stock isn't nearly as good as the old store and a third of teh store is premium beauty (because rich people shop in Bath, probably). Not much space for Christmas stock here, but you can still get your toothbrush and deodorant, and the pharmacy counter always has good advice.

Boots moved into this location around 2007 when the new Southgate development was planned in Bath…read more Initially I hated the new Boots; it wasn't significantly smaller than the old location but the items it stocks seems a lot less. Now I used to it, its not so bad! Staff are very friendly, they provide helpful advise and stocks are usually good on most items I buy. More recently they've put more shelving in the makeup section which makes it much more tricky to just get into the store; maybe the ladies like it but as a bloke, I hate having to dodge my way through shoppers just to get to the lunch section (sorry I've become a grumpy old man :) )

Cute little pharmacy that is England's oldest continually running pharmacy/ apothecary shop. The…read moresmell reflects this, but it's such an interesting place to look around, and the staff is very friendly.

Cute little sundry shop in Bath with lovely bath powder, lotions, etc. Was looking for a nice…read morehairbrush and the proprietor offered one that was beautiful but tres cher! Two employees seemed to be hovering quite a bit - watching for shoplifters? Who knows? But it was fun to browse the tight aisles of this drugstore.

If you're in need of a small pair of scissors for trimming facial hair, nails, etc. then look no…read morefurther - Boot has you covered! I discovered no less than THREE different types of Lilliputian-sized scissors fit for such activities. Priced at around £2 with both conventional and self-checkout options, this Boots won't hurt your wallet or your busy schedule checking out the Roman baths in... Bath. Ah, I get that now.

The store is quite big and the normal staff seem helpful…read more The reason I'm reviewing is because the Pharmacy staff were appalling! I recently went in with a rash on my hands, to see if they had any advice or suggestions as to what it might be. The woman simply said, "I don't know what it is so don't know how to treat it". She didn't take a good look at my hands, or ask me any questions, she just didn't seem to care at all. I thought she was very rude and unprofessional. With that, I went to Superdrug's pharmacy staff for assistance, and they couldn't do enough for me. If you are looking for brilliant customer service from a pharmacy, I would highly recommend Superdrug.

Friendly staff, quick service - only problem is it can be difficult to park!read more