This newly opened Boots has replaced their longstanding store just ten seconds further down. I'm…read moreincreasingly confused about why the good people of Boots spent the time and money to make this venture - as it is seems to be exactly the same inside! You may think that every Boots in the country is going to be the same; generic, bland but ultimately useful. But you'd be wrong! This Boots is FANTASTIC. It's absolutely massive for a start so you're bound to find whatever cosmetic or pharmaceutical product you're after. And best of all it has the most helpful and friendly staff of any shop in Bath. Whenever I've been in, one of the shop assistants has been at hand to help me find me exactly what I'm after or recommend something new to me. This Boots also has a great range of cosmetics and perfumes which I've never seen in any of their other stores. My best buy here has been the new Prada perfume at £35 which was sold out everywhere else I'd been.

No doubt trying to capitalise on the recent opening of Westgate 'shopping centre' - quite literally…read morethe most pointless and film-set (as in Bath stone slapped over a makeshift metal frame) like collection of shops I've seen in a long while. Boots should have stayed in their original position, which was a much bigger store, and saved themselves a packet of money. The layout has been kept more or less the same, though, which is a boon, as I got to know my way around the other one pretty well when hunting for cold remedy and the like. It's just that I hate coming into Westgate. Bah.

Terrible service, and poorly organised, went to buy razor and cartridges set, took the card…read morerequired to the till only to be told they didn't have the product, after being in line. Surely it would be logical to remove the place cards if the product is not in stock?

I have a Rx med for a eye condition that I think I will run out of. I have the Rx, but they can't…read moreaccept a USA referral. The pharmacist gave me instructions to call and get a special waiver. But from my hotel phone. I have the med, I just want back up. We ll see She was very kind.

This was our big Boots that was knocked down to build the Southgate development. The current main…read morestore is on Stall Street and is too small - awful to shop in at weekends, but OK during the week. Staff are really helpful, the stock isn't nearly as good as the old store and a third of teh store is premium beauty (because rich people shop in Bath, probably). Not much space for Christmas stock here, but you can still get your toothbrush and deodorant, and the pharmacy counter always has good advice.

Boots moved into this location around 2007 when the new Southgate development was planned in Bath…read more Initially I hated the new Boots; it wasn't significantly smaller than the old location but the items it stocks seems a lot less. Now I used to it, its not so bad! Staff are very friendly, they provide helpful advise and stocks are usually good on most items I buy. More recently they've put more shelving in the makeup section which makes it much more tricky to just get into the store; maybe the ladies like it but as a bloke, I hate having to dodge my way through shoppers just to get to the lunch section (sorry I've become a grumpy old man :) )

The very name sends shivers down my spine. It's as if our lives have become based around what drugs…read morewe take to make us the optimal beings that are ready to work through any malady, mental or otherwise. Anyway, it's not such a bad store, but the staff are a little snotty, plus it's far more expensive than Boots and the other big pharmaceutical stores, such as Superdrug (great name), etc. Frankly, I can't see why people would come here over those bigger chain stores, other than though wanting to help the little guy, but then he's not offering much new here.

This a great pharmacy, the attendants are very good, good products, good price, I am very happy to…read morehad been there ! I found everything I needed, got infos about products I am interested. Very good!

Friendly staff, quick service - only problem is it can be difficult to park!read more