I was seen by ANP Anna. I haven't visited the surgery for years and I must say I was so impressed…read moreby Anna. She was kind and thoughtful. I could tell that she genuinely had my best interests at heart. Anna advised the steps I should take to alleviate my horrific ear pain, like drink water, consider decongestants, use pain relief and only if these methods were unsuccessful should I take antibiotics.

Since merging with 3 other surgeries to form Bridge View Medical it has been nothing short of…read moreatrocious. The phone lines now one number for all 4 surgeries, open at 0830 and are immediately at full capacity. if you eventually get through after many redials you are 40th in the queue. If you don't have a life and are prepared to wait between 1.45 to 2.5 hours you will finally speak to someone, to be told surprisingly that all appointments are gone. If you are lucky enough to get an appointment it is likely to be with a nurse practitioner or pharmacist. The receptionists seem to have to ok every symptom against a check list before telling you you are not an urgent case and to use the e-consult, which is only available 0830 -1100 and 1700-1830. e-consult is a tick box exercise with the added bonus of being able to describe you symptoms, only to be told at the end of the "consultation" that it cant help and you have to seek medical advice !! This has been my practice for almost 40 years but have lost confidence in it. I would change but all the other local GPs are now part of said Bridge View Medical and therefore just as bad.

If you find yourself living within the surgery's catchment area and are looking to register with a…read moresurgery, then Gaywood House Surgery is a safe bet to go for. My friend recently registered, and after he got over the hilarity of the surgery's name, he explained to me just how surprising the surgery is. On the outside it looks a little run down, in need of some TLC and is also situated underneath a giant tower block of flats. However inside the place is clean, the staff are friendly and it is a safe environment to be in - which feels strange after you have found yourself walking into the crypts of the block of flats. The surgery is also ideally placed for discretion, you can approach the surgery form North Street and get spotted by a number of people, but if you are cunning you can approach from one of the side streets where you will only be spotted by the surgeries token 'hang-about'!

Gaywood House surgery is located in the ground floor of Gaywood House on North Street, Bristol. Its…read morea big surgery with about 6 doctors, 2 or 3 nurses and a variety of regular clinics. In contrast with other NHS surgeries, its not too difficult to get an appointment to see the doctor, you can either ring up at 8.30 in the morning for an appointment that day (don't leave it any later though or all the appointment slots will have been taken) or you can book for some late afternoon appointments in advance. If you wish to see a particular doctor you may have to wait a couple of weeks for the exact date and time you want but if you are ill, they wil always see you. The receptionists are always really friendly and helpful.

Strategically (or so it seems) placed next to Tattootime, Co-operative Pharmacy has probably…read moreremedied a fair few pierced and prodded customers from its neighbouring business. A small, friendly outlet, which offers private consultations and all manner of pharmaceutical advice, you are more than likely to come away from this Co-operative Pharmacy feeling satisfied. The few times I've been here for advice, I've come away feeling both reassured and rather jolly (they do like a good chat.) All in all, you can expect a fine balance of professionalism and hospitality from this little pharmacy.

As far as care homes go, this one's pretty good. My sister's worked here for a couple of years now…read moreand I've popped in for a cup of tea and a chat on a few occasions. Living up to its name, Brightbow Lodge is cheerfully decorated, and the kitchen/lounge area is lovely and spacious. There is a definite brightness to the place, despite the unfortunate circumstances of many of the residents. Although it is a relatively small care home, there's plenty of room for residents to manoeuver about the place and it's by no means overcrowded. There's also a huge yard peppered with plants, perfect for lunching in in the summer. Staff here seem friendly and I've witnessed some great repartee between staff and residents. If you're looking for care work, there are usually jobs going at Brightbow Lodge - rate of pay is typically poor, however.

I visited The Courtyard Osteopaths for several years to help with chronic back pain following an…read moreinjury. The pain is now completely gone and they were able to suggest ways for me to adapt my posture and sitting habits to keep me healthy. Treatments have always been gentle and effective. I would recommend them to anyone.

I am visiting Bristol from California and, unfortunately, became ill during my visit. The walk-in…read morestaff were incredibly helpful! They were kind, courteous, and made me feel both welcome and cared for. The NP, Roger, was very friendly and helpful. It was a lovely experience to have given the unhappy circumstances. Thank you very much!