They do not care about patients just their bottom line:
Well where do I start? I have a chronic medical condition which requires regular blood draw. There is nothing wrong with my blood, I just produce too much. So the blood draw is to keep me from having a heart attack or stroke. My doctor called over to see if they could do it at their facility.....the response "sure we do it all the time". I called to make sure a day before I was going. I took a day off work. (because their hours are during the work day). I go in register and they tell me that yes they can do it, but it costs $50.00. I sigh and hand the woman checking me in, my debit card. She says "Oh no, it has to be cash." So I leave and (very annoyed) since nowhere in any of the previous conversations was any form of payment mentioned. I come back with the $50.00 in cash. Now we have a problem with the prescription. The office manager states that she didn't like the wording, I have to get a new one. I go back to my doctor get a new prescription. Now I get my blood drawn. The woman hands me the prescription and says bring this back with you next time.
Fast forward to yesterday; I call ahead of time to make sure they can fit me in, the woman on the other end says sure, "when are you coming" and gets my info. I tell her thirty minutes and she says ok see you then. 5 minutes later, another woman calls and states my prescription is no good and I have to get another. I said, why was I given this back and told to bring it next time? She says coldly "I don't know" and nothing else but she will call my doctor and see what can be done. She calls back and states my doctor is not in and I won't be able to get my blood drawn today. Now I stated this is a chronic condition and my doctor wrote the prescription for "Therapeutic" blood draw. This will be remedied but I lose a day off work and if I had been there to give blood they can use ....... you betcha they would have taken it without hesitation to sell it to the hospital.
Just very rude and DON"T CARE! read more