Let's title this review,
"Welcome to Octapharma, home of the Malpractice plasma."
It is obvious that most of the positive reviews related to the Octapharma on 105 st. Clair have been tailor made, farmed and tabled. I will do my absolute best to leave an honest review related to my very recent experience.
What Octapharma Plasma lacks in human decency and empathy, they more than make up for it with poor practice and unprofessionalism. The manager "Micheal V" when it comes to medical tools and machinery, he has the competence and medical understanding of a dish cloth or any common heroin addict. regarding safety and proper care, during my first donation, my right arm was injured at the entry point of the needle due to poor training and procedure. By the time he was able to get positive blood flow, his gloves and my clothing were completely bloody, I went to the emergency room and I was told I have significant bruising around my cephalic vein.
I assumed he was just new and I upon my return requested a different phlebotomist. Mistakes do happen, but do not make the same mistake as I, by giving them the benefit of the doubt. Please doubt them as much as humanly possible. The next incident, happened after two specialist argued over who was doing their job more incorrectly while I was still hooked up to the machine with a needle in place in my arm. As the argument continued, they inevitably broke the machine. My donation ended with over 200 ml of blood still in the machine that was not returned to me. When I asked the manager, how could he correct this issue, I explained that I felt weak. I explained that my license was suspended for a few weeks so occasionally, the bus line is my method of travel. Atleast until my suspension concluded. I asked if he could at least call a Lyft or a Uber so I could get home as soon as possible. I understood that ordering Lyft and Ubers wasnt company policy so I also explained the prepaid card given by Octapharma wouldn't work. I relayed to him, that leaving in below freezing weather, with the amount of blood lost, could be dangerous. The situation resolved by simply putting me on the deferred list permanently because I was "upset"
Compared to many donation centers, Octapharma plasma is the broken toy still trapped in it's own box. When the most pleasant experience, with a needle in your arm is a lesson on "crip walking" from one of the staff, professionally this is not a sound product.
My friends That will conclude my review from my direct experience. There is more I could explain but as they say, experience is the best teacher. Anything further would have to be based on your own personal experience. I hope you heed this review.
Take care of yourselves and take care of each other. Happy holidays read more