I didn't actually go to this location but I did donate blood with Red across at the Lakewood YMCA…read more The entire experience was great. I've honestly never had such a smooth and friendly experience donating blood before now. Th Red Cross staff are professional, patient and thorough. They made me feel comfortable from the instant I arrived for my appointment. They are also very organized and everything is clean and safely distanced. I will definitely continue to go to Red Cross as I continue to donate blood a few times a year. They also have a super easy-to-use app that keeps you updated and has your donor card for easy access.

This has become my regular location to donate blood. I had gotten lazy about donating, but during…read moreCOVID heard about the need for blood, and felt the obligated to get back into it. The one challenge is because of COVID, there are no more walk in appointments. In my experience the appointments now need to be booked several weeks in advance. The staff has always been friendly, and done an efficient job, which is important to me coming here after a work day. I will definitely be continuing to come and donate here.

My 5 star reviews only go out to Chelsea,and the manager SHAUN.and CHERITA The other problem is…read morethat All the managers, excluding SHAUN are locked in there office, not ever on the floor supervising staff. Dominique and the other girl always convesating with donors and using the "F" word.so by them doing that,some donors think it's ok to use profanity while talking, and not doing there job. This is a very serious being rude and showing no respect to others. I've donated twice a week for 10 years. Sorry, not anymore. I can't deal with employees fowl language every morning I'm there. No sense in telling them because they are not going to admit it. So this needs to be addressed to the entire staff when you have a meeting with all the staff.sincerely and respectfully submitted by Michael Giaimo.

I've been to this location 3 times in a row attempting to become a new donor, each time I was…read moreunsuccessful. First time, because I didn't know that they don't take new donors past 2pm. The next two times was due to staffing issues; except these past two visits were months apart. That's wild imo, and I honestly can't see myself ever returning to try for a fourth time.

I called multiple times to set an appointment and the phone literally just kept ringing over and…read moreover called atleast 4 times and no one answered and the website was not working. How is one to contact your business when your website is not working properly if yall are just going to sit and let the phone ring, and I called during business hours

I recently switched from the Austintown, Ohio Grifols location to the E 116th St., Cleveland, Ohio…read morelocation, and on my very first day I arrived at 1:00 pm, for a 2:00 pm appointment, but I didn't even get in the back, with five others still before me, until 3:00 pm, and hour later, and yet there I sat for another 30+ minutes, thereby taking some 2 hours and 15 minutes to donate. They conveyed that they are understaffed, and I may just discontinue my attendance at this location, in favor of a completely different plasma center! This place is a joke!!! Duct come here!!! Unless your time means nothing to you,!!!

This location is the best place to donate blood/platelets/plasma in Cleveland! I've been coming to…read morethis location exclusively for over two years now to donate blood every 2 months and donate platelets about every 3 months on average. The staff is top-tier, the snacks are abundant and varied (I stock up and fill my purse!), there is plenty of seating, comfy chairs, and of course, every platelet chair is hooked up so you can watch Netflix while you sit still and help save lives! Before I had to switch jobs last November and now no longer work in a hybrid role, I was here at least once a month. The staff all know me by name and after coming back after a 6 month absence, I was welcomed back with open arms!! Love it here!

I am AB Positive so I regularly donate at the Red Cross Warzel Center. Located on the near East…read moreside of Cleveland they do a fantastic job of making the donation process as easy as possible. You can find the donation times online for blood, platelets and plasma. Once you are signed up they will send you reminders and the day of the donation you can do the Rapid Pass to save you time when you come in. Located on Euclid Ave. you get buzzed into the parking area, sign in to the building and then go to the donation area. The check in process is well run and efficient. Since they limit the number of appointments at a time there is no waiting around like you may encounter at some of the blood drives. The plasma donation works by taking your whole blood and then returning the platelets to you, so it takes about 1 hour from start to finish. The staff is incredibly friendly and professional. They take very good care of you and make sure that you are OK throughout the whole process. After you finish there is a nicely stocked snack area to get some sweets and beverages. Red Cross also offers some bonuses such as T-shirts, hats and gift cards at various times during the year. If you are looking for a great way to help others consider making regular Red Cross Blood, Platelets or Plasma donations. It is a great way to give of yourself.

New owners terrible I had to give a samples I did I passed and now cant donate some kind of hold I…read moreWana donate it's Ben 4 weeks still waiting for them to clear the hold guess I'm going to go somewhere else I need money

From the owner: At KEDPLASMA Cleveland, we play a crucial role in saving lives through plasma donation. Our…read morespecialized center focuses on the collection and procurement of high-quality plasma, which is then processed into life-saving therapies. Join us in making a significant impact on patients in need. Come donate today and be a part of this life-changing journey! BPL Plasma is now part of KEDPLASMA, a Kedrion Biopharma company.

Slow as F***. Nice staff but poorly managed. Spending WAY too much time between lines, screening,…read moreawaiting to be stuck. Too much chit chat and slow moving, often doing nothing, workers. People should respect donors time more. Just slow and inconsiderate. I see an older reddish woman sitting around doing nothing all the time. Workers arriving late. No mgr available at all today, how is that acceptable? No pride in their work these managers

***BEWARE*** Don't go to this place if you want to be Able…read moreto continue to donate. This was my first and last time at this location. The workers in the front were great and helped me through the process. When I was sent back to the donation area this is where the trouble started. The first woman ( lady with redish hair and a wide blue headband on her head) who came over to help me stuck me with the needle but was unable to get it correct and asked someone else to step in. The process started and it was fine until it stopped and the Second Lady ( Long braids , very helpful and friendly) came to see what the problem was. I guess the First Lady ( blue headband) set the machine up wrong and it was not returning the cells to me. Which resulted in me being DEFERRED for 56 days. I didn't do anything wrong and yet I'm the only one to be negatively impacted (Loosing out on $700) The manager called me back and was super unhelpful and unprofessional. So moral of the story donor beware go to bio life in mentor instead * note I did get the first donation amount of $100 however I was set to get $800 total for donating over the next 35 days which now I cannot do so I am loosing out on a part of income for something that I did not do. If you do go make sure to get the girl with long goddess braids and dragon tattoo on neck she's fantastic.

After my first visit last Saturday I would suggest this place to anyone looking to save a few lives…read moreand get paid to do so. The first donation took a few hours but that wasn't a hassle. The screening was fast and the nurses were very friendly. Once on the donation floor it felt like no time went past before I was up and leaving the building. No problems to report from the donation itself, very smooth and no pain whatsoever. You have yourself a new member to the family. VIP status, here I come.

I have donated at this center for over 3 years now. I never leave bad reviews but felt that this…read morewas necessary to warn others about how sketchy this place is. I have tried to be nice to all staff there but there are just some people who are too nasty and narrow minded and will always be that way. I absolutely love a cpl of staff there and I won't name names here but I did file a complaint with the Ohio Dept of Health yesterday regarding a phlebotomist there who purposely bruised me at the venipuncture site. She is a skilled phlebotomist and did this just so that I could not return to donate this week. If you read some of the other reviews on their website, you will see that these occurrences are real. Very sad the lack of professional and basic human decency! One time a few months back, this same phlebotomist called me back for my donation and they are required to verify your name and donor number. For some reason this particular time, Liz called me 'Colleen' and I was like, "who?" Liz replied, "oh sorry, if you knew Colleen you would know what I am talking about." I still have no idea what she is talking about but I am sure that she meant it to be a derogatory statement. This is an example of how rude the staff can be.

I had an excellent learning experience from one of the best stickers Ms.Shelleta at the 105th st…read moreoffice in Cleveland Ohio thank you so much

Love it. This is the best place to donate at. It's very clean and organized there. Thankyou…read moreOctapharma.I love to donate plasma it helps saves lives.