I didn't actually go to this location but I did donate blood with Red across at the Lakewood YMCA…read more The entire experience was great. I've honestly never had such a smooth and friendly experience donating blood before now. Th Red Cross staff are professional, patient and thorough. They made me feel comfortable from the instant I arrived for my appointment. They are also very organized and everything is clean and safely distanced. I will definitely continue to go to Red Cross as I continue to donate blood a few times a year. They also have a super easy-to-use app that keeps you updated and has your donor card for easy access.

This has become my regular location to donate blood. I had gotten lazy about donating, but during…read moreCOVID heard about the need for blood, and felt the obligated to get back into it. The one challenge is because of COVID, there are no more walk in appointments. In my experience the appointments now need to be booked several weeks in advance. The staff has always been friendly, and done an efficient job, which is important to me coming here after a work day. I will definitely be continuing to come and donate here.

This place is the worst donation center in all of Cleveland in my opinion . I been to BPL CSL and…read moreOcta.... This place is Understaffed so there is a minimum wait time of 2-3 hrs. Even if the place is empty it still will be a long wait. They pay 50 and then 70 if you donate twice in the same week but they may have to be closed randomly so sometimes you don't even get to make a second donation. The staff can be rude,they can make it extremely uncomfortable while you're strapped into the machine. They can also be very passive aggressive and do not like to be rushed or asked questions. Expect to leave feeling like a worthless person when you're done being juiced. Also they will not give you a drink unless you have an allergic reaction which is ridiculous .

I understand if they are so busy, but We end up wasting our time physically going to the center…read moreshaker heights Cleveland location because they simply don't answer the phone 60-70% of the time. I'm pretty sure people are tired of it especially those that don't have vehicles

New owners terrible I had to give a samples I did I passed and now cant donate some kind of hold I…read moreWana donate it's Ben 4 weeks still waiting for them to clear the hold guess I'm going to go somewhere else I need money

From the owner: At KEDPLASMA Cleveland, we play a crucial role in saving lives through plasma donation. Our…read morespecialized center focuses on the collection and procurement of high-quality plasma, which is then processed into life-saving therapies. Join us in making a significant impact on patients in need. Come donate today and be a part of this life-changing journey! BPL Plasma is now part of KEDPLASMA, a Kedrion Biopharma company.

I had an excellent learning experience from one of the best stickers Ms.Shelleta at the 105th st…read moreoffice in Cleveland Ohio thank you so much

Love it. This is the best place to donate at. It's very clean and organized there. Thankyou…read moreOctapharma.I love to donate plasma it helps saves lives.

What us the problem with not staffing the center in Willowick off Bishop Rd…read more They either fire their staff or they quit. I am here to help save lives and have come to this center and left. Please staff this facility better because I have other things to do than spend my whole day here.

This CSL is the best in NEO with their reasonable wait times and experienced phlebotomists.read more

This is easily the worst plasma center I've been to, and I've been to a lot of them. I wouldn't be…read moresurprised if it's one of the worst in the country. The employees will literally berate you and swear at you up and down with insults if you ask a question politely. It was such an unreal experience it almost felt like a mildly bad dream.

From the owner: Freedom Plasma is on a mission to safely collect high-quality blood plasma making healthier futures…read morepossible for patients in need of plasma-derived therapies. Join our mission and donate plasma today.

My 5 star reviews only go out to Chelsea,and the manager SHAUN.and CHERITA The other problem is…read morethat All the managers, excluding SHAUN are locked in there office, not ever on the floor supervising staff. Dominique and the other girl always convesating with donors and using the "F" word.so by them doing that,some donors think it's ok to use profanity while talking, and not doing there job. This is a very serious being rude and showing no respect to others. I've donated twice a week for 10 years. Sorry, not anymore. I can't deal with employees fowl language every morning I'm there. No sense in telling them because they are not going to admit it. So this needs to be addressed to the entire staff when you have a meeting with all the staff.sincerely and respectfully submitted by Michael Giaimo.

I've been to this location 3 times in a row attempting to become a new donor, each time I was…read moreunsuccessful. First time, because I didn't know that they don't take new donors past 2pm. The next two times was due to staffing issues; except these past two visits were months apart. That's wild imo, and I honestly can't see myself ever returning to try for a fourth time.

First, Ciera is the Best ! Followed by Becka. My complaint,…read morestanding in line waiting for a bed for 15-20 minutes when there are empty beds we could be sitting in. Sometimes we are not unhooked in the order that we completed. We were told the machines show when each person completed the donation. ALSO - wish the website showed how many people are scheduled for each hour. Tired of going in to find a dozen people in pretest line; if I had know that would change my time.

I drove an hour from Cleveland after work because I saw an ad online. They don't take walk ins even…read morethough online it says they do. First time donors at this location can take up to 3 hours, registration has to be done online. And unfortunately because of the business of this location no one was able to answer the phone to tell me any of this before I got here. Super disappointed and frustrated. If I could afford to waste this much gas on a trip, I wouldn't need to donate plasma. Please update your systems to clearly reflect all pertinent information online. Instead of predatory marketing to get people in the door, that's how you end up with bad reviews (like this one)