I've went to Lim and his son a total of 3x, in a span of 3 years. I've had my share in…read moredisappointment in a lot of mechanics. Lim and his son gave me pretty decent prices. Nothing where I felt like I was second guessing it . I've been to a lot places where I have no idea what they're talking about and I just blindly pay but always leave like did they just rip me off. Lim and son are reasonable and Decent prices. So far so good with my cars .

My wife and I went here this morning. 11 days of frustration…read morefinally came to an end (my wife's Corolla would have failed a smog test earlier because it hadn't been driven enough). Mr. Lim (his first name is Hour) was friendly and quick. The smog check only took 15 minutes (there's a Starbucks a block away, and we were only there for about 5 minutes). My wife was only charged $60 (Smog Inspection: $51.75; Smog Certificate: $8.25). The hours are solid: Mon-Sat 8 a.m.-6 p.m. A geek suddenly drove in (I rolled my eyes when he sat by me at Starbucks). I was worried that we would be stalled because of him, but Mr. Lim made my wife the priority. The car shop is messy (only the little shrine in the back looks neat). My wife and I also didn't like when Mr. Lim was on his phone (it was just awkward when it was time to pay). I have to mention Pacific Lee Auto (it's right across from Lim Express Tune & Brakes). Mike brought us to Mr. Lim after checking the car to see if it would pass a smog test. He also checked the oil for free. I have to thank Andrew from Union City Smog Check too. He was more than helpful and patient when my wife kept trying to get her car smogged there (we both feel bad that he didn't get our business). With a few exceptions, reviewers have had positive experiences when going here for repairs. Be careful while driving in. The area is very congested (at least 4 auto body shops are in the small area). My wife and I had a very good experience here. https://www.youtube.com/watch?v=ld8s74AIVAk

I moved to San Jose a few years ago and have been using this service for a few years. The work is…read moreexcellent and pricing very reasonable. I thought my vehicle had an issue. but Binh suggested waiting as it was not urgent, safe to run and had many more months to go, and it did. Other auto businesses would have pushed me to do it asap. This showed me how honest he was. He ne never does anything that is not needed and will tell you when he sees something that needs attention.

Quality and service are the best. I highly recommend this place if you need car maintenance work or…read morerepairs.

This review is strictly for their sales team…read more I worked with Wasay and his manager, Ahmed. Wasay is really personable and friendly. He listened and offered the car that I wanted at a reasonable price. Their team was open to negotiating and I got a deal on a popular hybrid model that is hard to find. I definitely would recommend this dealership. Ahmed and Wasay were great to work with. They were engaged and made what could be a stressful situation into a low stress interaction. Also, my family has purchased 3 cars in the last 20 years from this dealership, including my recent purchase. A special shoutout to Alan, the car specialist, who spent time reviewing the car features with me. He was patient and answered all my questions thoroughly.

I had what I can only describe as a negative visit at Fremont Lexus. I waited over five hours for a…read moresimple oil change. My advisor Dat Phat advised after four hours that my vehicle was ready, after waiting for three hours I decided to go walk outside. When I walked back to get my car I found my advisor was out to lunch so I just wanted to pay and pick up my car, the problem was that the other advisors would not help me check out and suggested I wait for my avisor to come back from lunch as my car was not ready yet. I proceeded to wait another hour for a simple oil change even though my advisor stated incorrectly that my car my was ready. I decided to voice my displeasure with the service manager Scott Howell. Scott was not interested in my opinion which was disappointing. On the inspection the technician noted that my passenger light bulb was out so I wanted to set up a different appointment to get it replaced. I asked the service manager how much it would cost to have the bulb replaced and he stated I would have to pay a diagnostic fee of $270.00 to start, not including replacing bulb. I thought that was ridiculous. I ordered both head lights thru Amazon and replaced both bulbs myself for a whopping $22.99. No diagnostic needed. The actual oil change was satisfactory but the staff is horrible and lacking customer service skills . I truly expected more from a Lexus dealership. A couple of simple things could have made this a more favorable visit 1. Advisor should have offered a shuttle back to my house and no form of transportation was offered. 2. Service manager had absolutely zero solution to my complaint. Should have given me a quote to replace the bulb instead of a bogus diagnostic fee that was not needed. Finally I left a note to my advisor to call me when he returned from lunch, I never heard from him again. Overall the experience was poor and unexpected as I thought that a Lexus dealership would have a higher standard. Instead I've had much better customer service at jiffy lube and that is definitely disappointing. I left feeling that Lexus didn't value me as a customer

We bought two vehicles from Alejandra (Alex) Abedoy at the dealership. Alex was very different from…read morethe car salespeople at other dealerships. There was no pressure to buy and Alex was more concerned about whether we had all our questions answered than trying to make a quick sale. Alex also ensured that we had enough time during the test drive to fully experience the vehicle. In addition, the financing portion of the sales process was also surprisingly pleasant. We've bought many vehicles in the past and never have we had a financing manager be so nice and helpful. Normally they are trying to upsell you all sorts of unnecessary services, but our experience with Jason Robbins was the absolute complete opposite -- he was awesomely nice. We were very pleased with our experience at Stevens Creek Chevrolet - would highly recommend.

The worst dealership I have ever came across. Took the car in Transmission Connection issue…read more Replaced the Transmission Control Module (TCM) and did not solve the problem. Replaced the fuel pump and did not fix the issue. Eventually was told that the Body Control Module (BCM) was bad. Dealership could not fix it and would like the car junked because they could not program it. Car was with the dealer with more than one year and eventually the Bureau of Automotive Repair intervened and provided partial settlement. By the way, the dealership replaced the fuel pump without re-installing fuel sending unit. Eventually replaced the BCM. Took the car to an independent shop for the transmission connection issue and it was a power/steering control module. Also fixed the fuel gage issue. Very shoddy work. Stay away!

Great experience! I found the car I wanted to purchase online, but we live about four hours north…read more Blake called me, and from the very beginning, the experience was incredible. He was able to hold the car for me so I could make the drive down with my kids. When we arrived, Blake had the car prepped and ready to go. We went straight out for a test drive, and when we returned, everything was ready for the paperwork. Because of traffic, my kids had already been in the car for over five hours and were tired and hungry. Before I knew it, Blake had asked them what snacks and drinks they wanted and ran across the street to the convenience store to get everything for them while I finished the paperwork. When I came back into the room after purchasing the car, they were all happy and content with their snacks and drinks. It was such a thoughtful gesture and truly above and beyond anything I expected. The entire experience was wonderful, and I'm so thankful to Blake. He was absolutely incredible from start to finish. I would absolutely go to him to purchase again. We love our new car!

This dealership is staffed with stereotypical car salesmen who happily lie just to get you in the…read moredoor, and have no respect for people's time. I was trying to sell a car on Facebook Marketplace when an employee named Nathan Nguyen messaged me about buying it, then invited me to come in. I asked if he'd be OK paying my posted price of $8,800 (its bluebook value), and he said "likely" yes, then when I asked a second time, said yes again. Once I arrived, he spent all of 45 seconds giving the car a superficial once-over, after which his assistant told me they could only pay $2,500 -- a complete joke of an offer, and a total waste of my time and gas. (I ended up selling it for $8,200.) Since this Nathan guy is their manager of used car sales, his behavior is probably representative of Winn Volkswagen. I find it baffling that these inconsiderate idiots see casual lying as good business practice. The only result of this interaction was annoying me, which isn't something that contributes to their revenue. All they got out of it was a bad Yelp review, and a guarantee that when I'm in the market for an ID.Golf in a couple years, I sure as hell won't be buying it from here. How dumb is that?

I have a 2000 Expedition and need a new rotor, wheel bearing (front and back), axle washer, brake…read morepads, and seal. I went to different well-known auto parts stores and most of them don't have the parts I needed. I went to Napa and Jeffrey helped me get all the parts I needed. The rotor/hub assembly is only available in their Santa Clara store and he offered to have it sent to their store but I have to pick it up the next morning. He informed me that the part will be available at 9 am. When I called the next morning at 9 am, I was notified that the part arrived. We have all the parts installed and my car is up and running in good condition in a couple of days. If I need any parts, I'll come to this place and there's a good chance I'll get them

Battery in the wife's car died. I went to Napa Auto Parts in Newark (on line) and ordered a new…read moreone. Simple. Pulled the old battery out and took it to Napa. They had my new battery ready. That's when I noticed it was not a Mopar battery but a Napa battery only a year old. (Forgot I replaced the battery a year before.) I pointed to the date sticker and said "Doesn't this mean the battery is free? Roxanne was working the cash register and she looked at the battery and said " yup it's free." I went to the car got out the receipt and wham, free new battery. I was surprised. Joe came up and said "yes it is free with receipt." Couldn't have been happier. Great service from Roxanne and Joe. And new battery, no charge. Thanks to the both of you. If you want quick and courteous service Napa Auto Parts in Newark. Talk with Roxanne or Joe, the will get you squared away quickly. They are really friendly too.

Tony Aguilar is my go-to guy when I need a tow, whether for my Porsche or my beater Subaru. He's…read moreprompt, friendly, and honest - unlike a couple other companies I've used whose prices suddenly go up when they think they've got you over a barrel. His trucks are clean and well-maintained, he secures the car well, and he drives carefully. He shows up when he says he will, and communicates ahead of time if there is a delay. Aguilar Towing gets a solid five stars from me!

After letting my non-running M3 sit for years, I finally decided to have it towed to a repair shop…read more I wanted to avoid the big-name towing companies, as I've been screwed over by them so many times before, so I asked a friend for recommendations and was referred to Aguilar Towing. I reached out to Martin over the weekend, and he was incredibly responsive. He arranged to pick up my car, safely loaded it, and delivered it to the repair shop, all with the hope of getting my M3 back on the road soon. Martin was friendly, professional, and flexible with my schedule, offering to meet up early. He actually arrived ahead of me and took great care in loading my car. Not only was the service excellent, but it was also affordable! (I'm talking like pre-covid, pre-inflation affordable prices!) I'm definitely going to use Aguilar Towing again in the future, and I'll be recommending them to my friends and family!

I want to give a special thank you to Ali and Nathan at BMW of Fremont for the exceptional service…read morethey provided to my mom. Ali truly went above and beyond. My mom has a language barrier, and he was incredibly patient, kind, honest, and understanding throughout the entire process. He even took the extra step of using a translator so he could communicate directly with her and make sure she understood what was happening. He also stayed in communication with me over the phone so I could be involved and feel comfortable with everything being discussed. What stood out most was how genuinely caring Ali was toward my mom. He never made her feel rushed or uncomfortable, and he took the time to listen to our concerns and understand our situation. That level of kindness and customer service means a lot to our family. I also want to recognize Nathan from the service team, who has been extremely helpful, friendly, and supportive. Nathan took the time to help us understand what was happening with the vehicle and made a stressful situation much easier to navigate. Ali and Nathan worked together to listen to our concerns, explain our options, and make sure we felt supported. Regardless of the difficulties we've experienced with the vehicle, the way these two treated my mom deserves recognition. Thank you, Ali and Nathan, for your patience, compassion, professionalism, and for going above and beyond for my mom. We truly appreciate everything you did for us.

This place was terrible. They promised to do several things they wouldn't do. We called the…read moresalesperson, general manager, and they wouldn't call us back. So we had no choice but to have our attorney contact them. Still no response. We also had Auto Nation and BMW contact them. Still wouldn't respond. This is not the place to buy a car. Once they get the check, they will do nothing for you no matter what the issue is. Please, five stars look like they paid for them.