I went to Banff Dentistry as my crown came loose. Dr. Nic was awesome. He explained everything he…read morewas going to do and I didn't even feel the needle. The freezing wore off in about 3 hrs, but I didn't feel the effects of it wearing off like I usually do. My muscles in my jaw felt fine after, only a few small twinges. I am looking forward to getting my new crown next week (appts are 2 weeks apart). Overall it was a very good experience. ** Note park on the street or an outdoor lot. The one attached to the shopping centre is mega expensive!! Cost me $28.00 for 3 hours of parking. Ridiculous charge for parking and gouging the tourists pockets - That is shameful. Will never use that parking lot again!!!

From the owner: Smile with confidence again and call Banff Family Dentistry. We offer several comprehensive dental…read moreservices that keep your mouth healthy, and teeth shiny. Call to book your appointment today.

I recently moved here and had an immediate dental emergency and this clinic took me in right away…read moreand treated me with the best care. They then took care of all of the fillings I had needed done in future appointments. Dr. westad is absolutely amazing and I'm so grateful to her and this clinic for my dental care. Recommend!

We were visiting Banff this last week and my daughter had an issue with her braces. We still had 6…read moremore days before we were going home and she was so uncomfortable with the wire poking her cheek. We had walked by Rocky Mountain Dental and went there when it opened the next morning. They were so nice and got her in right away. The office staff and the dentist were so understanding and so nice! The cost was so reasonable as well- I was sure we would have to pay twice as much- it was amazing. I am so grateful they were able to help us.

I would give a 0 if I could... Customer care/service is the worst. One hygienist gave me the option…read moreto opt out of something she KNEW my insurance wouldn't cover every time, and go back for my last visit...wasn't given the option and came with a $200+ bill. They slightly redeemed themselves by giving me a "professional courtesy" for $100, but that was literally like pulling teeth...excuse the terrible pun. I would only go back if it was an absolute emergency, and even then I'd probably go without so I wouldn't have to deal with their terrible front desk staff.

Watch out! Patient for 20+ years. The office fails to collect from my insurance company, denies…read moreany wrong doing and sends the bill straight to the collection agency. Poor service at a serious price!

I went to Canmore Downtown Dental to get my broken front tooth fixed. I had mentioned and showed…read morethe problem to them several times. They charged me $432 for two thirds of a cleaning and several x-rays- THEY DID NOT FIX MY TOOTH and told me that I had to spend another $269 for the rest of the cleaning. Afterwards, my boyfriend tells me that his friend got his tooth fixed in one session at Alpine Dental for the same amount I paid just down the street. Obviously they are charging me for their fancy glass walls. I will never go back to Canmore Downtown Dental. They ripped me off.

From the owner: Keeping your smile bright and clean is the number one priority of Canmore Downtown Dental for over…read more25 years. We perform preventative care, cancer screenings, TMJ treatments, root canals, whitening, crowns, bridges, veneers, fillings and more. We also create customized mouth guards for sleep and sport use. Visit our website for a full list of dental services, and call us today to make an appointment with our experienced dentists.

Went there because i had a great experience years ago. They have new dentists now. numbing didn't…read moretake because of the (visible) swelling, despite the buckets of ib profine i had taken (which the dentist was unaware of because she didn't ask). Not that the numbing agent would have helped as she hit either my infected root or my jaw, something hard. Screamed in pain (i've had two infected wisdom teeth pulled, one infected molar pulled, and one root canal. Never screamed befor. never experienced that kind of pain at a dentist. One other time the swelling prevented numbing the tooth but they stopped because THEY KNEW THEY COULDN'T NUMB THE TOOTH PROPERLY WITH THE SWELLING). She was going to put me on anti biotics and see me next week but when i told her i had gotten a prescription for pen V from a doctor on the weekend when the pain got too much and my jaw started locking up, she said she could rush her other patient and see me today ( she would have known i was on pen V if she had of talked to her assistant instead of trying to bang out another patient first). I thought she was being nice at the time but i think it's more likely now that she just has expensive condo fees or something. But anyway, once she hit the root or jaw and i screamed she had the nerve to say in the most condescending insulting tone "it's just a needle". At that i got up and told her were done. 108 dollars to have her make the pain worse than it was when i went to the ER and no closer to getting the problem solved. If she reads this 1)take the patients information or get that information from your assistant (who was fine btw) 2) let the antibiotics have some time to bring down the swelling, one day is not enough 3) numb around the tooth befor you numb the tooth its self, it's what every good dentists done that i've had. apply numbing gel, wait, test if it worked, inject around the tooth, wait, then go for nerve. 4) Learn how to inject in the first place (maybe it was just super sensitive and the topical stuff just didn't work but, yeah, i doubt it, i felt it) 5) Don't insult the people who are paying you for a service. try and be professional. Don't know the doctors name and she's not listed on their website, but if you get a rude indian woman, run.

Just a shout out to my new dentist & team! I am new in town so I was very leery about finding a new…read moredentist. Dr. Siobhan Phillips has been so kind, professional & always takes the time to ensure I understand my treatment plan before proceeding. Alana, Kristin, Kelly (sorry for the misspelling) have all been wonderful in contributing to my care. Nobody enjoys going to the dentist but these girls made it more than tolerable & put me at ease. They ensure you're comfortable & you're well informed. I was worried about my coverage & Kelly made the extra effort to make sure I knew what was covered before starting all of my treatments. I am so grateful & would recommend this office to anyone looking for a fabulous group of professionals! Keep up the great work! Shawna