I have only had pleasant experiences with the staff here - they have been polite and helpful and…read moreonly occasionally maybe a bit curt when the place is really busy and everyone is under pressure - so understandable. If I make an appointment I am usually in and out in a reasonable amount of time. If I show up without an appointment at a busy time I will have to wait but there is a screen to let me know how long my wait will be, and I have found it be reasonably accurate. It can feel a bit cramped when it is busy that that is not the staff's fault.

This location is horrible and their staff are rude and unprofessional. I went in with a…read morerequisition for hantavirus. They shoved me into the very back of the place left me there for 20 min before sending a rude nurse to tell me they won't do my test . She basically treated me like a leper and they refused to take my test saying I was highly contagious. After googling the virus i learned that's simply not true. They sent me to public health for the testing for no reason . Public health told me when I got there that they should have done the testing and there was no reason for them to act like that. Public health literally had to call them and tell them in the future not to turn people away as it's not a public health concern. I was then sent to a 3rd location to get the tests done. Went to stone rd location. Took all of 5 minutes I was in and out without any problems. I can't believe how the Farley drive location of lifelabs handles it's patient's. This place should be closed down for their unknowledgable and unprofessional actions. I will not be going back there ever unless absolutely necessary! Also I am a disabled person who doesn't drive and if I didn't have my friend with me I would have had to take busses to go to 3 separate locations costing over 15 dollars and 4 hrs worth of bus rides to this all because of 1 persons ignorance and rudeness. Don't go here !

Made an appointment arrived 10 min before appointment and waited for 30 min before I was called in…read more.... Last time I came I was called in five minutes very disappointed this time why can't live laps higher more people when they have so many people waiting to get in there almost 20 people. They just walked in and are told the wait is an hour ... and that is a lie as there were people who had been there an hour half I DO NOT RECOMMEND THIS LOCATION GOR APPOINTMENT THEY DONT RESPECT UR TIME. Not to mention that this location does not have free parking and due to their delay I had pay parking .... Like icing on the cake lol

The staff in the triage trailer at the Guelph General Hospital emergency department are pathetic…read moresubstitutes for true healthcare professionals. I went to the emergency department for severe chest pain and was treated terribly. I waited for several hours while convulsing and eventually vomiting. It became apparent at a certain point that they were actively ignoring the symptoms I was displaying in an attempt to get me to leave before receiving treatment. This is evidenced by the conversation I overheard between two staff members in which they stated that I was faking the uncontrollable shaking I was experiencing when they walked past. Additionally, they significantly lowered the temperature in the room (which was noticed by several other people in the waiting room) to make it more uncomfortable. I speculate that they assumed I was either under the influence of drugs, withdrawing from drugs, or drug seeking, because they requested a urine sample and blood sample from me. After hours of waiting and being ignored, I asked if it would be possible for me to be contacted if there were any abnormalities in my blood test results relating to my chest pain. I asked this because I was aware that they were choosing to ignore me and that my odds of actually being seen that night were very slim. At this point it was the middle of the night, I had not slept in well over 24 hours, and I had only 1% battery on my phone. If I did not leave soon I would be stranded at the hospital with no means of contacting anyone to take me home (and thus no way of getting back home aside from a multiple hour walk.) It was at this point that confidentiality laws were broken when a staff member shouted out my blood test results loudly enough that the rest of the patients in the triage trailer could hear them. The staff member then made several demeaning comments about me in a manner which can only be described as berating. These comments were once again made loudly enough for the entire triage trailer to hear. I speculate that when the staff member read my blood test results and saw that I was not under the influence of any illegal drugs, they decided to embarrass me publicly rather than accept that they had judged me unfairly. If you would like to be treated like a human being rather than an inconvenience, I suggest avoiding the emergency department at Guelph General Hospital altogether.

this is easily the worst hospital I've ever been to. the people are beyond awful as well. so many…read morenegative things I could say about how rude the workers were or how they lacked diligence and used their phones the whole time or I could speak of the unprofessionalism of the staff further and how the wait time is extremely long or how and terrible hygiene of the facility

Homewood health centre is a TERRIBLE rehab. The nurses and doctors don't care, they're just their…read morefor a pay check. The food taste like dog shit, the rooms are absolutely horrendous. The only good thing I can really say is, they do have some beneficial classes. If you are struggling with addiction, Id look else where.

It appears that the HHC has improved a great deal since my time in the 80's - 90's . I hope to…read morenever be inside as a client again, but it appears it The service will be conversely improved. E.O.