The staff in the triage trailer at the Guelph General Hospital emergency department are pathetic…read moresubstitutes for true healthcare professionals. I went to the emergency department for severe chest pain and was treated terribly. I waited for several hours while convulsing and eventually vomiting. It became apparent at a certain point that they were actively ignoring the symptoms I was displaying in an attempt to get me to leave before receiving treatment. This is evidenced by the conversation I overheard between two staff members in which they stated that I was faking the uncontrollable shaking I was experiencing when they walked past. Additionally, they significantly lowered the temperature in the room (which was noticed by several other people in the waiting room) to make it more uncomfortable. I speculate that they assumed I was either under the influence of drugs, withdrawing from drugs, or drug seeking, because they requested a urine sample and blood sample from me. After hours of waiting and being ignored, I asked if it would be possible for me to be contacted if there were any abnormalities in my blood test results relating to my chest pain. I asked this because I was aware that they were choosing to ignore me and that my odds of actually being seen that night were very slim. At this point it was the middle of the night, I had not slept in well over 24 hours, and I had only 1% battery on my phone. If I did not leave soon I would be stranded at the hospital with no means of contacting anyone to take me home (and thus no way of getting back home aside from a multiple hour walk.) It was at this point that confidentiality laws were broken when a staff member shouted out my blood test results loudly enough that the rest of the patients in the triage trailer could hear them. The staff member then made several demeaning comments about me in a manner which can only be described as berating. These comments were once again made loudly enough for the entire triage trailer to hear. I speculate that when the staff member read my blood test results and saw that I was not under the influence of any illegal drugs, they decided to embarrass me publicly rather than accept that they had judged me unfairly. If you would like to be treated like a human being rather than an inconvenience, I suggest avoiding the emergency department at Guelph General Hospital altogether.

this is easily the worst hospital I've ever been to. the people are beyond awful as well. so many…read morenegative things I could say about how rude the workers were or how they lacked diligence and used their phones the whole time or I could speak of the unprofessionalism of the staff further and how the wait time is extremely long or how and terrible hygiene of the facility

I have difficult veins. Some nurses are able to get blood from me no problem, but others have a lot…read moreof trouble. For this year's bloodwork the lab was unable to complete the test because the sample had been retrieved so poorly that the blood had clotted. It was taken from my hand and the flow started and stopped as the sample was collected.

CPS Boardwalk is 5 Star EXCELLENT. I've used the services several times ALL STAFF and ALL…read moreTECHNICIANS have been confident, professional and very clear in explaining tests and assessments. Confidently located Cardiologists are also excellent and professional. Cardiologist Dr. Desai really helped & intervened when I was in need of a cardioversion & ablation referral. Thank-you all.

From the owner: K-W CardioPulmonary Services is an independent and accredited health facility providing cardiac and…read morepulmonary diagnostic testing. It has been our privilege to serve Kitchener, Waterloo and the surrounding area since 1988. We are excited to announce that we have expanded our services and streamlined our processes to improve patient's access to cardiac care in the region. - Affiliated with St. Marys Regional Cardiac Care Program - Accredited Independent Health Facilities Pulmonary Function Provider - Accredited CCN Echocardiography Quality Improvement Site