Easy to make an appointment, even easier to modify the appointment time when I got misdirected!…read moreThen I found the location and was very pleased when I walked in to find it so clean and welcoming. My therapist was all about doing the massage and reflexology and did not waste any time getting right to it. I felt that she had a lot of skill and experience and was able to address my pressing issues without input on my part. I will be sure to visit this location the next time I am in town.

I want to start by saying the space was clean and inviting and the massage itself was relaxing. The…read moremassage therapist was experienced and did a good job. When I called to make the appointment, I was informed that the cost is $75 for the 60-minute foot reflexology and cash for tip (all of which I had no problem). Prior to the massage, I was charged the $75 which was fine. At the conclusion of my massage I paid the employee a 20% tip. As I was walking away, the employee stopped me and pointed to the sign on the wall which identifies their tipping rates. She was making a point that I under tipped her based on the sign and she was insinuating I pay her more. The sign listed a 60-minute massage as a tip rate of $20 (which is more than 20%). Mind you, the sign did not contain language such as suggested or recommended. Furthermore, their website says nothing about a mandatory tip requirement. Per MA state law, businesses cannot require a tip on services nor can employers demand/request a tip (unless it is a service charge or for large parties). Tips are considered discretionary and are up to the customer. While it was my goal to leave this experience relaxed and rejuvenated, I ended up leaving offended and annoyed.

The therapist are very polite and give great massages. This place is a bargain! I highly recommend…read moreit!

Used to come here frequently before moving. The best thai massages in the boston area!read more

11/2021 This Salem…read morefoot spa is amazing. I'm so glad we walked past this store as it's open until 9pm. The 3 of us got foot massages. Wow just wow. Probably the best ever. I'm bummed I don't live in the area so I can return on a regular basis.

Great massage! This place is consistent, clean, and friendly! The prices are excellent. I usually…read moreget the 60 minute body work and 30 minute foot. Massage. i've been going here for 10 years and it hasn't failed me yet. I highly recommend.

in the last week Weekly, I have a full body work massage…read more Depending on my needs I get either a relaxing or deep tissue massage. It helps the stress and golf game, or residual from surgery. The are very knowledgeable and are not just for foot massage. Have been there many times. Thank you Joyful Feet!

David did a superb job working with me yesterday. It was the first time I had a combination of foot…read morereflexology and body work. I will definitely go back again and again. I highly recommend this place for a relaxing, professional experience!

Relaxing wonderful leg and feet massage!!!!! The only…read moredownfall is parking is very hard to find but a great place!!!!!!

Definitely agree with the other Yelpers This place is great…read more! Wonder couple and the massage ( I got a combo ) was great . Very reasonably priced for the care they took (I'm old ). Will definitely return.

Wonderful foot and whole body massage! Highly recommend! Great prices! I relaxed for an hour on…read morethe bed and received a full body clothed massage for $50.

I have gotten good service here a year ago. But the last two times weren't great. After a bad…read moreservice, I decided I would try them again because I had had a good service in the past. But I was especially horrified at the last visit! First, the two male therapists who were assigned to my friend and I REEKED of cigs. When they started a massage with what should've been a nice head massage, I realized their fingers were the source of the cigarette stench! When they start on your arms and your shoulder area, they open hand rub the front of your shoulders, which makes them kind of get your chest! They should not be massaging there! Someone wrote a previous review that mentioned boundaries were crossed and I have to imagine this was what she was talking about. The foot massage was fine. All hell kind of breaks loose once you flip over for the 30 minute back massage. My friend and I were both dying! I have had so many massages in my life- I even have a monthly membership at one of the popular massage chains. Every vacation I go on I get a massage. This was like getting a random biker off the side of the road to give a massage. It was so aggressive and painful and I'm pretty sure they were applying pressure to places where you are not supposed to. Walpole board of health- please check licenses and certifications! They probably need to implement a handwashing practice, as well. I definitely had cigarette fingers all over me. Oh, and by the way. We tried to communicate with the men that we were in pain and they didn't listen, care, adjust, or seek understanding. There definitely was a language barrier. When we left, our two men went straight outside to smoke more cigs.

An amazing one hour foot massage! They also start with a foot soak and neck rub, which is great and…read moremy favorite is the reflexology. I highly recommend.

Disgusting place! Save your money and go to clean spa. The place has zero hygiene and zero respect…read morethey are so so disrespectful! Go to a clean spa where they have people who actually know how to treat their clients and respect them. It's such a sad disgusting place i wouldn't recommend it to my enemies. This Cindy woman must be crazy or something, she went ballistic on me because I asked if I could switch my appointment and she called and said we won't take you no more and hung up on me!! I was like "wtf just happened".

Was in the billerica erea last and seen this place on line . It turned out to be a great decision…read more Not sure of the womans name but the massage was fantastic. From my feet to my neck this girl worked hard . She never stopped I really felt so much better. Will definitely return soon.

I am thoroughly disappointed in my experience here. I called the night before to book a Combo…read moremassage (30 min foot and 30 min body). When I walked in today the woman was surprised I was there and could not understand what service I was there for even though I pointed to it on the menu a few times. After finally getting on the same page I was brought to a room with multiple chairs. She put my feet in a bucket and then massaged my arms and hands but only used lotion on my right arm and not my left which I found very odd and actually a bit painful. When it was time for the foot massage, she spent a lot of time massaging BONEY PARTS of my feet and legs. She spent a lot of time on my KNEES which I had to tell her multiple times to stop because it really hurt. She spent time on my shins and the tops of my feet and individual toes... I literally cannot stress enough how much time she spent on my knees... After all of that she only spent about 7 minutes per foot and did not even touch my heels which was the biggest reason for going in. After this she told me to follow her to a room which I'm assuming was for the body massage. She led me to the room, pointed to the bed, shut the curtain and left. I had no direction of what to do, and I didn't see a blanket or gown to be dressed or covered in so I decided to just not go through with the body portion of the massage. I went up to the desk asked if I could tip on the card and after about 5 minutes she presents a higher price than the menu showed so I tipped 18% (to compensate for the price difference) said thanks and left. She looked at the receipt and stared me down as I was walking to the parking lot. I would NOT recommend this facility for any service at all. My feet still hurt and now my knees hurt too.