When you try to cancel they do their absolute best to screw you out of another months due's anyway.

The "I'm sorry" Can't gym. We joined the gym for our son to get in better shape. We paid $168 for me, my wife and son despite explain dozens of times we only wanted the membership for our son. Like other reviews it is like being with a used car salesmen. High pressure and lots of lies. After being told how many things in the facility our son could use it began with "can't use the racquetball court on league night", "can't use the soccer field on team night", "can't use the rock climbing hall because we are short staffed", "can't use the pool because of safety". You are given dozens of I'm sorry and asked to called someone to leave a voicemail. This gym is poorly managed with a bunch of smug lifeguards and custemer service reps who live. under the ignorant idea they are the reason you come to the gym. DO NOT waste your money here if you want to have your child involved. You would be better off going to the Y. It's not fancy but they do care if your child is involved. read more

Great facility, clean and very accommodating, beats going to the other gyms that are open "24" hours.

I was attending in the studio cycle class, I felt discriminated against by the instructor's words (Dianna A). I felt insulted. It was so awful..... I never been treated with such disrespect in my life before!!! read more

I do like the gym and locker room. I never have to wait for cardio equipment or weights. However, they "lost" my two year old in the childcare center once and there were only four kids there. (he was outside in a secure are but they had no clue). My boys received several injuries there that they childcare staff didn't know about and I eventually stopped working out during the day with my children because I didn't feel it was safe to leave them there. They attend day care a few days a week with no problems. Beware the child care center. read more

This gym has left a sour taste in my mouth. My son and his buddy both got there iphones stolden from their lockers. There lockers were next to each other and both broken into without any visable tampering. The police came and told us they are at the Mansfield location easily 10 times a day taking reports. Looks like it could be an inside job. Management could have cared less about the incident. Cancelled immediately. Can't trust them. read more

Zero stars for this shit hole of a gym/spa. The spa is FILTHY and the salon manager name Kellee is a phony!!!!!!! I will never be back the service sucks. read more

Checked out other gyms but for a family of 5 you can't beat this place. Many people talk about it being too expensive but when looking at other gyms for a family it was about the same price. So much to do here..swim, rock climb, basketball and so much more. The only negative is that I wish they had more locations other wise it's perfect read more

Horrible service and management I have ever encountered. They are all trained to lie and manipulate. The manager Andy is unprofessional, rude, and degrading. I have been to multiple lifetime facilities and they are very welcoming but the management here makes you feel very uncomfortable. After they get caught lying to sign you up they blame you and say you are lying. Andy needs to be fired and is putting a shame to the brand and creating an uncomfortable environment. Go to any other club except for this one. read more

This is absolutely the worst gym I have ever been associated with! The staff are rude and only see the $$$$$ signs! The showers are disgusting!! Mold and mildew on the walls, glass, and soap dispensers! I contacted the staff, operations manager, and corp office over a month about this issue with NO changes! For $120.00/month for my family one would think you could at least get a clean shower!! Yes the gym may have a great outward appearance, but like the body it is whats on the inside that counts!!!!!!!! read more

Been there for years... Great gym. The kids club is it's best asset. Clean, secure and plenty to do. My kids enjoy the gym as much as I do. Equipment is clean. My wife enjoys the Pilates read more

I've been a Lifetime member for years and wanted to try this location out. NEVER GOING BACK. My experience with the staff was horrifying. The team members, Andy and Brad, were extremely rude. They made me feel like I wasn't welcomed. I will definitely be contacting corporate to let them know how badly they made my experience here. Unprofessional and distasteful to say the least. read more

I worked for LTF from 2004 until last month. Mansfield was the 3rd club that I Grand Opened. I am a Navy Reservist and had 2 deployments to Iraq and LTF had always supported me. The club is big and very nice from a members point of view it is an awesome club. however as an employee I have seen the other side of things. Unless you are single and have no life outside of work whatsoever then this is not the employer for you. they are understaffed, under trained, do not pay overtime, expect you to work all the time, etc.. The pools are always jacked up. I wouldn't let my kids swim in them. As the facility Engineer I did my best to keep them up to par but I was stretched really thin with equipment repairs and PMs. Corporate wants everything like new but the manager doesn't want to pay for any parts so I was stuck between a rock and a hard place. Many times equipment was down for weeks because I couldn't get the parts ordered to fix the problem and usually it was a simple fix. I used to buy the parts I needed myself to fix things. The manager finally fired me because I missed an all club meeting because of my military duties. I tried to contact HR to talk to someone but they would not call me back. The whole attitude at LTF is whacked because they act like you should be glad they allow you work out there. I don't think I will ever go back there and I definitely wouldn't recommend it to any of my friends as a place to work. They have more to offer the members than any other club out there if you are into the plastic fake people and don't mind giving you money away. read more

I've been a member for a little over 5 plus years. For spa prices, you should expect spa customer service...1. The kids gym play area is closed half of the time and kids are to stay in computer area (they can do that at home, I want then to run around in the jungle gym area) 3. You have to pay full membership for a 12 year old, same as adult, 3.management has absolutely no people skills,4.the young swimming management team is extremely unprofessional (they don't attend to you, take disprupting calls and other employees rudely interrupt while you are speaking to them)5. The restrooms are extremely dirty, you see blood stains on the doors that have been there for months, 6. I was told they have to empty out the pool because of mildew, they are always draining the water).7. Parking its bad...They handed out "preferred membership parking passes to who knows who" and those spots are empty half the time 8. Sometimes childcare is ridiculously overcrowded and lots of kids get hurt. 8. Kids sports activities are more expensive than joining a private league 9. You ask for management and they send a sales guy who's been there a couple of months to dismiss an issue with a 5 plus year client. I've invested plenty of money and can say I will take my business elsewhere, where I expect to get what I pay for... read more

The MANSFIELD location is inferior to every other DFW Lifetime location. There is a problem with the pools every single summer that will always take weeks to fix and there are no reparations made. The place is filthy.The GM here will never actually call you back. They try to get away with having the shortest family swim hours in the Metroplex to save a buck. Towels? Good luck finding one and when you do, they're sandpaper. 5 years ago the aqua instructors were outstanding. Now they're pretty awful, there's no point in going. Lifetime is worth every penny if you go to Flower Mound, Colleyville or the other immaculate and well managed properties. We pay a fortune and get fewer benefits solely because the Mansfield location is so poorly run. Not sure it's worth driving 32 miles to Flower Mound but we often do just to avoid the incompetence of the Mansfield location 4 minutes away. It's like a bad joke. read more

Mansfield Lifetime is wonderful. It's so big and they even supply towels. You're not going to have to wait on a machine here, it doesn't smell, each area is designated with signs and there is plenty of walk room, the heated pools, dry sauna, and jacuzzi are great! I can't wait until the summer for the outdoor pool and refreshment stand, and huge slide like a small water theme park. Pretty much you name it they have it. I have been a member for about 3 months and actually look forward to going there more than I do 24hr fitness. The only downside is parking sometimes you have to park a little distance from the door on certain evenings and on certain nights the parking lots get pretty crowded. Oh did I mention the indoor rock climbing wall, raquet ball, indoor soccer, several indoor basketball courts, cafe, massage, and beauty salon, and the list goes on. Have fun you will enjoy!!!!!! read more

I'm very upset with this club. I've been a member there since 2008 and have always had a good experience up until now. Yes, the facility is extremely nice. However, the aquatics department is awful. My daughter started taking swimming lessons there about 4 years ago. They taught my daughter to swim! They taught her so well that they recommended her for the swim team. We joined the swim team two years ago. The Director at the time told us that it would be a fee of $100 per month for swim team practice 3 times a week. We thought it was reasonable. My daughter joined the team and was having fun and made tons of friends. She also swam in swim meets and she loved it. Everything was great! Then, a new aquatics director was hired and the whole dynamic changed. She came to all of the parents in the middle of January 2013 and told each of us "existing" swim team members that we have been "getting away with" paying $100 a month when we should have been paying $150 all along. We were all shocked! I signed on, was told from the beginning that it was $100 per month. She then went on to tell us that she would "let us get away with paying $100" in January, but would have to start charging us $150 in February. Talk about terrible customer service! DO NOT take swim lessons or join the swim team at this facility! They have no problem taking your money, but when you complain about something legitimate they will not do anything. But they are more than willing to take your money! I agree with the ex-employee who worked there. The pools are not properly maintained and are not clean. They are continually having to clear out the pool during Family Swim to fix a mess in the pool. It is not worth the money you pay. I went over to the YMCA and their facility is much more family friendly and CLEAN. Plus, the swim team is FREE and you practice 4 times a week! Can't beat that! I usually don't bash companies, but feel you all should know what we have been through at LTF! read more

The front desk people and that department are amazing people. They are definitely under paid for the things they deal with on a daily basis. On the other hand there personal trainers are commission based are always trying to up sale and over charge their customers along with sale certain products that contain stevia extract when they are supposed to be sweetner/artificial free. There safety features are also on a "need to be fixed basis" i.e. their child centers safety features had to be overrode because they weren't working properly with the fire alarms. They constantly have equipment down because the equipment manager works out at a different gym and could care less about his facility. Most of their equipment isn't bolted securely or bolted at all to the floor which post another safety issue. I've seen members almost get crushed by weights because of that. *** Be cautious of who and how you workout with someone. Simply because several members and employees were forced to leave because their personal trainers thought you were personally training them on your days off.*** Their facility isn't the cleanest, they have so much dust in their facility they could probably cover the city of Mansfield. I've heard several rumors of kids peeing in the saunas they've had several stalking issues with members and of course they are over priced. So I would use caution when going to Lifetime, it's may seem great on the outside but once you get on the inside and read the fine print. It's not all that great. We will be going back to 24 Hour for sure. read more