This review is from a grooming appointment that happened over a year ago, but I still feel it's…read moreimportant to share. During my dog's appointment, she was accidentally cut with clippers and ended up with a deep wound that required staples and follow-up vet visits. Angel told me not to take her to the vet right away, but I chose to anyway, which I'm glad I did. I was disappointed by how the situation was handled afterward and felt there wasn't enough accountability or concern for my dog's injury. It was a really upsetting experience, and I want other pet owners to be aware of what happened. Since then, I've started grooming my dog myself and haven't had any similar issues. The picture of her initial wound is too graphic to post

Angel is the absolute BEST!! My dog Kolby always looks amazing!! She takes pride in her work with…read moreall of her dogs she grooms!! I always recommend her anytime someone asks for a groomer!! Reasonably priced and her customer service is above and beyond!!

JL and his staff are the best! Pleasant, accommodating and all around the best team. Lauren has…read morebeen our groomer for well over ten years (two dogs) and she is the best! Loving, caring and patient with our nervous pup. We wouldn't go any where else. She's tops.

If you need a place to understand and accept your pet. This is it. Our pets first visit they got…read morehappy tail walking into the place. Tail started bleeding. They were so calm, addressed the situation beyond professionally and with in minutes the pup was at ease. Wow!! Just wow!! They also groomed the pups so wonderfully. Neither pup was exhausted after they got home either, meaning they weren't stressed while there. The staff was great while making the appointment, at the appointment itself and without hesitation we will be back. To be able to trust someone with your babies is so important. The reviews speak for themselves and I am really happy we came across fuzzy pants!!

Absolute five stars all around! This is the only place I trust for our fur baby to be groomed. What…read moresets Immaculate Pooch from other places is Nikki's interaction with him! Kobe has separation anxiety but Nikki handles that so well. She will come out & talk/play with him until he's comfortable before taking him away. It's come to a point now where Kobe will actually walk into the shop (this was before covid) whereas other times, he will run out the exist with all his might! They are always on time, they're amazing, & he always comes home looking handsome while smelling amazing. We love the feeling of assurance & trust when we come here!

My dog hates baths, but seemed pretty happy when I picked him up. The groomer said he fell asleep…read morein the bath with a massage scrubber!!! They sell all American made dogfood.

Waiting for fish for 45 minutes, two obese women just giving me the stink eye and not offering help…read moreand cleaning the tanks and clearly acknowledging that I needed assistance, and after waiting all that time they help other customers who just walked up before me. Completely useless place full of people who hate their customers.

We took our wire haired dachshund in for grooming yesterday. Katerina did an awesome job! Highly…read morerecommend.

not allowing the customers to go into the salon, was shady to me. They take the dog from the car…read more She shaved my mini golden doodle down to the skin, and she looked like a rat. Perfect timing for January winter. Do not take your doodles here unless you want them shaved!

Oof! What a disaster of a company! They don't let you in the establishment because they don't want…read moreyou to see how horribly they take care of the place and what type of filth they are actually "cleaning" your dog in. Had a rude awakening and WILL NOT be returning

Bill is awesome! We have been TLC customers for over 25 years. Bill has groomed 5 dogs and 3 cats…read moreduring that time. Did I say Bill is awesome?

My dogs love going here. When I pull in they get so excited. They do an awesome job with the…read moregrooming. They are very affordable and the staff is great!

My 7 month old puppy with high energy loves this place. We pull up and he is already vocal about…read morebeing there. He has been going for two weeks now and I can't even complain about one thing. The owners are always so nice the staff always greet you with smiles on their faces. They are always prepared to tell you how your puppies day has been. Booking, paying, and scheduling are so easy online, phone and even in person. My puppy always comes home one tired little pup happy as can be. Just got the grooming services there and he still smells amazing even three days later.

My dog recently boarded here for a week. Drop off was smooth , as was pick up. Starwood was very…read moreaccommodating for any hiccup that came up before our reservation and after pick up. My dog came home happy and healthy ! Seemed like he had a great time according to pictures posted to their FB. The only thing I wish was that pictures were uploaded to their booking site, since I don't have FB I wasn't able to easily access them. I would recapped to a friend and will use them in the future !

Alicia is great with our young cavapoo! Chloe loves going to see her - where as she hated going to…read morethe groomer's at Petco. Alicia is always flexible with appointments and is very nice to both humans and animals. You can tell that she takes great pride in her work and really cares for the animals. Her space is super clean and large enough that even if she has a couple other animals there it doesn't feel crowded. We love the way she grooms our dog and she leaves her eye lashes so long that she looks glamorous. So long that I have had people ask if they are fake!

I drive an hour to get my dog groomed by Alicia…read more Do I need to say more? She is kind, meticulous, and provides exactly the service promised, with a smile. I love that you can book completely online.

Best ever... Lori was very considerate, and willing to train me to take care of things in the…read morefuture (trim nails on casts, careful removal of matted hair...very professional and very helpful... best Cat Groomer I have ever seen.

We've had Lori come to our house to take care of our little guy, Mak, multiple times. He's a…read morePersian with very fine fur that mats so easily and way too quickly! Lori herself has had Persian cats, so is extremely familiar with their fur and it's specific needs. She is so good with him! It's not a pleasant experience for him, but she makes it as easy and quick as possible. She always includes me in the process, helping her hold him when needed. And when it's all over, she always gives him some catnip and a new toy! I don't trust anyone else with our Mak. Lori is truly the best!