My elderly aunt spends the winter in Florida, and did not tolerate the two day drive very well…read more Within 10 days of arriving here she could barely walk. We tried going to two local emergency rooms only to find that both of them were packed full. So we decided to come to Lifeguard Urgent Care. We are so grateful that we did! We scheduled an appointment, and were able to complete the registration paperwork online. The staff were very caring, professional, and polite. We saw an amazing nurse practitioner named Brittany. She thoroughly examined my aunt, and prescribed some medication. I am a registered nurse, and I was most impressed! I'd highly recommend this urgent care!!

The saga continues. So today, I open the mail and find a "final statement." I have not only…read moreremitted payment, but also have the receipt. Just to be doubly sure, I checked my bank statement, and the transaction cleared. So this final notice, and continued assault on my time is less than appreciated. I need someone from billing to contact me, and for this issue to be resolved. The care I received was abysmal. The diagnosis, inaccurate. And now, I am going back and forth over a bill that I already paid. No one answers the billing number, and when you call the direct line all you get are people saying "I can't help with that, let me get you to billing." What a sham.

the best experience! The people are so nice and friendly and kind, unlike Spring Hill MRIread more

In this day and age, how do you not have a website or a way for patients to pay a bill online? Lets…read moreget with the times!

Good Day SpringHill MRI I would like to say that your office…read moreis soooo very very professional and renders excellent customer service. I had and appointment with Advanced Imaging and their customer service reps- schedulers was so very rude to me it gave me a headache and I cancel the appointment. But when I went to SpringHill MRI they were so wonderful and caring It caused me to feel so much better. Listen even the imaging tech rendered compassionate customer service. Listen people take your services to Spring Hill MRI. Go were the people care. To everyone in the office please stay safe and happy holidays

Great experience. Very compassionate friendly staff and techs. Nice comfy chairs. No pointy water…read morecups. Big Solo cups. Very professional!!! I was very impressed and satisfied.

Fast and Efficient I had an appointment for an CT Scan and…read moreafter I signed in I waited about 10 minutes and they took me back for my scan. They were very polite and courteous.

Had an Appointment on the 3 rd of June,for MRI. Got there on time ,about 15 min later came out said…read moremachine was broken. Asked me if I could come back on the 6 th of June I said ok. Wasn't there fault machine broke so went back on 6 th ,went to counter ,they say I don't have an appointment ,I say yes I do . She got kind of rude and said I think I would know. I said well you don't,and I showed her my appointment card .She said well we still can't see you and it would be a long wait for third appointment.i told her to give my script back ,said she would have to look for it ,I stood there and waited. I never once got an. I'm sorry or anything else .wont go back I'm easy to get along with but I'm disabled I'm on oxygen 24/7 and wasting time cost me in backacks ? Less "

Rosemary was the sweetest ever! I barely felt the needle. Fast service too. Waited less than 5…read moreminutes in the waiting room. Thank you Rosemary! You're the best!

rosemary es fantastica un ekipo super prfesional dios las bendiga un centro maravillosoread more

Truly Amazing and Compassionate from the Front Desk ,Technicians, Nurses,PA, and Everyone I've had…read morethe pleasure of meeting. Super busy office for excellent reasons. They have Truly worked hard to get the testing done for my Wednesday prostate Surgery. I'm a mess but not Here! Thank you for your help, time and Empathy. Dr Joseph is Awesome too ! If I have to get Anything Heart related it would only be Dr. Joseph. I have not had long waits either. Today they squeezed me in because my blood sugar was dropping fast. God Bless you All.

Dr Joseph is amazing! Front staff is great as well. Unfortunately the gentleman doing the CT, Eric,…read moreis not. Not sure if it's incompetence or just straight out arrogance. Went to go get my CTA done and he attempted 3 times to start an IV on me WITH NO GLOVES. and then when I asked if it's normal practice for him to do so he responded with "depending on the patients history" ....what about your own history sir??? When he couldn't get it the third time I said we were done bc I couldn't stand being used as a pin cushion. When I said to stop he kept fishing to try and make the iv work and that's a big no for me. When I asked for a bandaid bc I was bleeding i got a "sure if you need one." I just hope I don't get an infection from his dirty work and only because there was no hand hygiene done. It's been a few hours and my arm is still in pain and having nerve pain.

It's been a year since I updated my review. All of the medical staff are very friendly and it's fun…read morecoming to see them except if I'm really sick. Dr Dr Kochno and Nick Strobbe a great doctors here. My General MD is Michael Strobbe in the Port Richey office. He's great too. If you're looking for a really good bunch of doctors come here or go to the office in Port Richey or New Port Richey. I guarantee you will be happy. Don't read the mean reviews from other people trust me that's why I come here. They know their stuff. Yes they do.

Office Experience is absolutely horrendous. Waiting on referrals can take months. Leave message…read moreafter message and receive no call backs. Go to office and they give excuses. The 3rd time I went to office I told them I was NOT leaving until I received referral and had to raise my voice. It wasn't until then did I get the attention of someone. Within 5 minutes I received a call on my cell from the gal who handles the referrals (Works fr home) and it was sent to specialist. I see the specialist and the number of sessions was not entered. Now we wait again. It has been another 3 weeks...waiting. Another trip back to the office. Please note the specialist has also called and followed up with zero response. Specialist mentioned that this is not unusual for this location. My husband has had the same issues. I am not the type of person to complain or write a negative review, but this is ridiculous.

TLDR-- Clean, nice staff, long wait time, probably would never draw blood again from here…read more The Review: The nurses were kind, the establishment was clean, and the services they had were plentiful. My experience, however, was not the best. The waiting time was surprisingly long despite being second in line. I waited for 40 minutes in the waiting room which wasn't a big deal for me but I was in the actual exam room for a long time, and it wasn't a very busy day. At one point I was alone in the waiting room. Once they finally got to me, I explained how I felt, since I had flu like symptoms and I needed some blood work done, and that's where my bad time was had. Here's the deal, nobody likes needles. I was told I have tiny veins, and after sticking me three times and two different arms I didn't end up getting the blood sample I needed. As soon as they pulled the needle out, blood was all over my arm, and some fell to the floor. Honestly, I'm a bit traumatized. I've had blood taken out before, and it has been very quick, almost painless, and one and done. This was a rough experience for me and idk if I can bring myself to go back after that. This was just my experience. I don't want to trash on the whole urgent care because people did seem very kind, but the waiting time was pretty long for an office that didn't seem so busy. I did after the third needle have a mini panic attack and they got me water and calmed me down. They gave me a slip to go to quest diagnostics after a few days because they couldn't get the bloodwork they needed. It's been a rough 2025 start, fam. Hoping that folks have better experiences than me.

April 16 visited AFC. Was greeted by Melissa at front desk with a smile and ready to help with…read morewhatever is needed. Tiffany, nurse practitioner & Katie, medical assistant were kind and caring , the kind of care you really appreciate especially when you are experiencing pain. Sam, the xray technician was great, answered all my questions and explained everything. I was well taken care of for sure. I went back for a self imposed follow-up to make sure there was nothing else to be done and to be checked out and that was on Wed, April 22. Another Melissa who is a care giver whom I have dealt with in the past reviewed everything, answered my questions with no rushing. There is a fantastic group of people at this Spring Hill AFC and i feel comfortable in knowing they really do care! Bless you all!

doctors leaving arpn leaving staff in office nice but getting to see a doctor what a joke! you get…read moreone visit every six months and that's it!!! just try to get a appointment to see anyone in between it's nuts!!! I do not recommend them!!!

Excellent and caring medical practice! My doctor, Nicole Bixler, returns every one of my calls…read more My husband's doctor, Dr. Brian, is the same! And their doctor's assistant, Adam, is wonderful! Also so caring!!!! If the doctors are busy he calls back almost immediately! They only take Humana, which is a great HMO !!!! If I need a prescription refilled( he takes care of it for me !!!