If you are looking for a Dr. to blow smoke up your ass, this is not the place for you. If you are…read morelooking for a Dr. that is going to tell you the hard facts and the honest truth, while giving you options that make sense, this is the best place in Hernando County to do just that. Staff is very caring and hard working, the facility is super clean and organized. They are VERY busy, ( Don't go to a Dr. that isn't) so expect to be patient, as Dr. Kroll will stay with you until he is satisfied that you understand the instructions and the protocol he suggests for you. Each patient gets his undivided attention, this is not a numbers game to him. I couldn't be more satisfied with my health care here.

doctors leaving arpn leaving staff in office nice but getting to see a doctor what a joke! you get…read moreone visit every six months and that's it!!! just try to get a appointment to see anyone in between it's nuts!!! I do not recommend them!!!

Excellent and caring medical practice! My doctor, Nicole Bixler, returns every one of my calls…read more My husband's doctor, Dr. Brian, is the same! And their doctor's assistant, Adam, is wonderful! Also so caring!!!! If the doctors are busy he calls back almost immediately! They only take Humana, which is a great HMO !!!! If I need a prescription refilled( he takes care of it for me !!!

staff lacks compassion and caring. Doctor A Dedea is good but that doesn't carry over to the…read morestaff. They are rigid and and unsympathetic And lack understanding of individual circumstances.

I joined this office back in November of 2024 the first visit had to reschedule for they were…read moreoverbooked . The next visit was great with Lauren then I was handed off to the nurse practioner , in May I had an appointment I went to the appointment paid my copayment sat down to wait while waiting I recieved a message that my 82 year old dad had fallen . I told the front desk I had to leave for an emergency he said I could use the copayment for next visit . After I few months I recieved an invoice for 34.19 I then called asked what for was told not to worry till they research. The next appointment I asked again . I was told they did not know what for. And then got a message from Lauren. She said she was gonna research. I then got a call they wanted to go over my liver mri . I said ok when I went to the appointment I was told I could not be seen over the 34.19 . The office manager took me in a room and told me it was because I left early over 6 months ago and insurance did not cover that visit. I was angry very mad to the point my predisone kicked in which never has before . I then said I was leaving a bad review over this for it was a ridiculous charge and it told me this doctor doesnt care for me she cares for money and reviews .she left a message in my patient portal terminating my care with her. Do your research before even walking in there

Waiting as usual but patients that came in after us were seen before us which is not right for a…read morewalk in unless major emergency. They don't accept many insurance companies and front desk is not very friendly. I may have just gone to we cause wait may have been shorter but I wouldn't waste the er for a soar throat.

Doctor didn't wear gloves to inspect my infection on elbow. Unclean room for patients. Moldy…read morebaseboards.

I received a horrendous bill butbit was sent in error. Dawn,…read morethe office manager handles it gir me, overnight! Thank you Dawn!

I believe this is one of the best walk in clinics. The staff was very professional, caring, and…read morefriendly. I was able to make an appointment online and do all my paperwork ahead of time. I waited about 5 minutes to be seen. Place was very clean too. Highly recommend.

My elderly aunt spends the winter in Florida, and did not tolerate the two day drive very well…read more Within 10 days of arriving here she could barely walk. We tried going to two local emergency rooms only to find that both of them were packed full. So we decided to come to Lifeguard Urgent Care. We are so grateful that we did! We scheduled an appointment, and were able to complete the registration paperwork online. The staff were very caring, professional, and polite. We saw an amazing nurse practitioner named Brittany. She thoroughly examined my aunt, and prescribed some medication. I am a registered nurse, and I was most impressed! I'd highly recommend this urgent care!!

The saga continues. So today, I open the mail and find a "final statement." I have not only…read moreremitted payment, but also have the receipt. Just to be doubly sure, I checked my bank statement, and the transaction cleared. So this final notice, and continued assault on my time is less than appreciated. I need someone from billing to contact me, and for this issue to be resolved. The care I received was abysmal. The diagnosis, inaccurate. And now, I am going back and forth over a bill that I already paid. No one answers the billing number, and when you call the direct line all you get are people saying "I can't help with that, let me get you to billing." What a sham.