I haven't been here in ages. The store was very well…read moreOrganized. The staff here were very friendly. Stormie gave me some great recommendations while I was in the store. I had a good fun time trying on handbags with other customers and looking at their selection. They gave a wide selection of crossbody, shoulder, totes. A lot of beautiful spring colors as well. The valued of Coach bags have gone up from over the years but Coach always stands by their top notch quality of leather goods. They are always having sales which makes it more appealing to buy more than 1 bag. This is my favorite and best coach outlet in Williamsburg. I plan to come here and get some more goodies! The entire staff is just phenomenal!!

It's a smaller store. But, bonus they offer a military discount!…read more The staff is always inviting. But, some are very much on top of you. I prefer to be greeted and asked 1-2 times if I need something. Coach seems to do more that the 1-2 times. It gets annoying. I like to walk around 2-3 times looking and trying stuff on. The store is conveniently located on the end of one of the strips. So it is not too bad with foot and vehicle traffic.

This is a nice store but sometimes it feels a little to crowded. They do have a nice selection of…read moreitems available. I will continue to go there because of the items they carry. The services is always awesome and friendly.

Great staff! A++ I think the manager was named Ana. She was amazing and was very knowledgeable of…read moreall the items I had questions about. I've been to many Spencer stores through the years. The store was the cleanest that I've ever been to. The store was very neatly designed. Very easy to look around at everything. I will definitely be going back!!!

Customer service was great and honestly refreshing to see. Our cashier was fun and helpful, started…read morea fitting room for us and pointed us in the right direction to exactly what we were looking for. My son was able to get 2 pants, a fleece jacket and hoodie for $150. A great value and the quality is withstanding an active teenager.

Staff was very friendly and answered a lot of my questions. The store was full of merchandise, a…read morelarge selection to choose from.

They have everything you need for sports ! I had no idea what to get my son and the guys helped me…read moreout. Thank you !!!

,. I was going to just copy and paste my husband's review that he wrote on Google but when I read…read morethat Yelp did not approve of reviews that were copy and pasted I went ahead and wrote my own.So I was leaving Play It Again Sports yesterday with my husband and children we have been shopping at that store for at least 10 years now all my children play sports year-round. Play It Again Sports buys and sells gently used sports items was the draw for my family. we've probably shopped there about 40 times in the past 10 years on the type that I want to inform and give the full picture out of the 40 times we shop there I would say 37 of those times we left satisfied and found what we needed but th two terrible experiences with Play It Again Sports had nothing to do with thestaff of the store the cleanliness of the store or the ability an inventory of the store the terrible experiences one I was shopping there alone. I was the only customer in the store and the owner and one employee when I walked into the door the owner was verbally assaulting the female employee. I didn't hear what was being said exactly but, what I did see was the female employee could not have been over High School in age and she was in tears the owner of the store was speaking disgusting words to her and when I left I felt very uncomfortable and felt sad for the employee I never shopped there without my husband again the second two should never be said and my second bad experience was yesterday when my family was in the parking lot before we went in the store we saw homeless gentleman sitting under the one tree in the blazing hot parking lot he was picking up trash that was around him he was not verbally interacting with patrons he was simply sitting alone he was wearing pretty much Rags as a shirt holding a rosary and saying his prayers he looked defeated he was not smoking cigarettes or drinking like usual homeless people do he also was holding a sign but his sign did not say the typical homeless need money his sign only said one word "help" He was not on playing against Sports property the only connection he had to the store was when you walked out the front door if you have eyes you couldn't miss him it's hard to miss a gentleman wearing rags in this 100° Heat he was the only one sitting down he looked defeated and as we left the owner was walking out the door and the owner made sure he told the gentleman he didn't like having to walk out of the store and his eyes having to look at him the owner said it's not a good look to have you near my store I was blown away it wasn't like the homeless guy was bothering Play It Again Sports is patrons or littering out front of his door or drinking smoking cigarettes the homeless guy was picking up trash sitting alone saying his prayers and holding a sign that just said "help" at 10 years of shopping in the store even though most of my experiences were positive .It's sad that the owner is the common denominator of my two bad experiences.Usually you would see its the staff or the cleanliness or lack of inventory makes the experience negative. I do hate that I'll have to drive an hour across the water from Newport News to go to a different Sporting Store but I can't in my right mind give my money to an owner of a company that feels that he is so Superior to every human that he can't even stand having to look at someone less fortunate than himself I would hope that anyone that does read this whole post ask himself you could be that homeless guy and can you imagine when it's 100° outside and you already feel defeated someone to come out and tell you that you're bothering him because he has to look at you.

This place sells cheap, trendy, kids and tween jewelry, baubles and accessories and they do…read morepiercings. My friend came to get her ears pierced. It was so crowded... only one employee and nobody was social distancing so I left and waited outside. One lady was trying to breath down my neck and I wasn't having it. I almost was an "accessory" to a scene!! No touchy... Because the young crowd loves the glitter, sparkle, rainbow, avocado, llama, & hello kitty overload here and they have some cute items and fun masks at super cheap prices, I gave them an extra star, but I'd be hard pressed to ever step foot in there again!

Super easy, fast. and clean! I got my ears pierced when I was young at Claire's, and this time it…read morewas my 27 year old fiancé's turn! Just as fun as it was 20 years ago :)

I only became aware of this small regional chain in October while shopping them in Roanoke, Va. I…read morewas so impressed by their upscale inventory of outdoor clothes and more. So when I learned they had a store much closer to me I had to shop them with an agenda of purchasing a new vest. The store is located in Merchants Square and replaced was a long standing independent that was beloved, "The Craft House". That part is sad to learn. The sales lady Ally was over the top friendly when I initially called to ask about their brands and inventory of vest. They carry Duck Head which I was specifically looking at. She held a few sizes for me with low inventory. When I came in she knew who I was and pulled the two out to try on. The sizing chart for the Fremont style vest had me in a Large. They calculate weight and chest size. It was correct. Unfortunately no sales on this luxury brand. I browsed the store and found more and more to purchase for myself and gifts. The Cotopaxi backpack for my daughter heading to Europe this Spring seemed perfect. I'm draw to quality and they had all the best brands for outdoors. I also looked at a Patagonia coat and Vuori pants. Unfortunately not my size. I also looked at their socks and shoes. Love that they offer Feetures socks a total favorite. Also Blundstone shoes from Australia. Checkout of all my items was smooth on a card. My items have a generous return policy of 30 days. I will absolutely return again in the coming year. If there is one negative it's the price point.

Obviously you can buy all the stuff they have online somewhere. Having a shop willing to stock…read morethings and let me see them locally IS valuable to me--and I will buy from them whenever I can. The staff there are quite helpful and knowledgeable, and can make your time in there short and sweet. I did buy some things I shouldn't have, like some strange squeeze bags for lotions or stuff--that exploded on the trail. But, bottom line--it's a great shop with tons of gear. I like it and I hate everything pretty much.

Williamsburg's one stop shop for pro and college sports gear. Jerseys, clothing, hats, socks,…read moretowels, pens, key chains, accessories, ornaments and other team logo bearing knick knacks. Before driving 45 minutes out of town, I connected with the the owner, Henry, pre-visit to confirm hat stock and store hours. He was friendly and very quick to respond to any/all of my questions. He even offered to open 30 minutes before his normal hours to accommodate my pre-Busch Gardens drive-by grab-n-go! Plus, he gave me a better deal than what I could get on Amazon. Restrooms are available for patrons at the rear of the store. Be mindful, you'll wade through TONS of inventory. So much so, he doesn't even know exactly all of what he has, at least in regards to hats. Still, I like give my business to convenience, value and friendly service every time!!!

Amazing customer service and selection here. It truly is night and day compared to other Pandora…read morelocations in Virginia! I wish I lived closer to this location :(

Ordered a bracelet online however it was too small. I went to the mall early on the weekend to see…read moreif I can pack the exchange for a bigger bracelet. The employees were all kind and seemed to be in the holiday spirit. The associate helped me out, made my exchange, and even showed me some of their new collections.