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    College Station

    College Station

    3.4(18 reviews)
    0.1 mi

    This was one of the most unprofessional and humiliating experiences I've ever had. I came in for an…read moreexchange, placed my original items on the counter, I had to do that because the return had to add up to the total since they don't do refunds. While finalizing my purchase, another customer walked off with my bag. I called the store from the parking lot when I realized. The staff admitted they saw it on camera and was going to look for the person in the mall. Called me back and said he couldn't find them. I had to prompt him to ask how they were going rectify it. The "owner " is in the background and says tell her it's your birthday and you need to leave. The young man told me that and that the owner would call back. I asked was he calling me back immediately. He said yes and hung up. Well he never did and he wasn't going to. So I walked in. I met the owner in the store and he met me with aggravation. The owner, instead of offering help, accused me of "pressuring" him just because I needed the situation resolved immediately. I was leaving town for a game which was the whole reason I was there in the first place. It also seemed as though he was insinuating that I wasn't being honest. Telling me they gave me a bag and receipt. Which turn out it was only the new items not the original ones I didn't want to exchange. I remained calm but firm and just asked for basic accountability. Yet he kept tell me I needed to calm down and told me I was threatening him by telling him I was going to have to call the police if this wasn't handled. Sir, that's not a threat. That s what people do when people steal their things !!!! The owner tried to dismiss me, denied the obvious evidence, disregarded his own employee who looked at the footage and called another person to pull up the cameras because he didn't know how. The person over the phone saw the man take the bag. He argued with him saying he did ask that customer and he said "no" as if people don't lie!!!!! Only after the person over the phone doubled down that the bag was indeed taken and described the person did they finally admit the truth. He then asked me what items was I missing and I had to say.... You should start this conversation by offering an apology. No customer should be treated like they're a nuisance, especially when they're the one wronged. I had to witness the owner apologize to other customers about me, as if I was causing a scene when all I wanted was my belongings back. In the end, the footage confirmed exactly what I said all along. If I could have done a refund I would have taken every single item back ! If this store wants loyalty, they need to start by believing their customers and treating people with basic respect. I wouldn't wish this treatment on anyone. I will never spend a dime in this place ever again. I'll drive to Chattanooga to get my Tennessee gear from now on

    Connor was great. Where we go for all things UGA! This is where to get all your college gear as…read morewell as the best ATLUTD stuff! Go Dawgs!

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    College Station
    College Station - Colombia sports jackets

    Colombia sports jackets

    College Station

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    DICK'S House of Sport - Parking lot entrance.  3rd Sporting Goods store in an hour fingers crossed

    DICK'S House of Sport

    3.1(45 reviews)
    1.1 mi
    $$

    This is the best sporting goods store IMO. They have a great selection, staff smiles and are…read morefriendly. I like this location. The renovation helped too. Hopefully they'll stay successfully in business-we don't have many options left for in store shopping. The value is always get what you need and pay for it or you get what you pay for! Thanks Ms. Diane for all of your smiles & laughs while shopping. You make any shopping experience great

    Writing an updated review since they recently renovated and revamped the entire store. I LOVE the…read moreremodel! Everything just makes sense. Sections of the site are clearly marked, it's easy to find what you need and everything is in stock that you could possibly need, and the dressing rooms are centralized in one spot (with seating beside it!) so you don't have to randomly look for dressing rooms throughout the store and then find a salesperson to unlock it. Regular prices but there's often a 20% off coupon if your kid plays sports somewhere. Overall great experience. We drive further to come to this store as opposed to going to the one closer to us. The only con is that if you're short it might be hard for you to reach things on the top row. Oftentimes I needed to ask my husband to get an item from the top section and these were things like kids shorts, a water bottle, and kids socks. All that to say, go shopping with someone taller than you or bring a packable stool because there's a lot that's unreachable for short people. But overall a great experience!

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    DICK'S House of Sport - The views were everything and this is just the start of our kyak journey!!!

    The views were everything and this is just the start of our kyak journey!!!

    DICK'S House of Sport
    DICK'S House of Sport

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    Lids - sportswear - Updated May 2026

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