Yesterday, 05/22/2018, I took my daughter here to take her driving test as all the ones in the…read morecities were booked. Many people made negative comments. The wife and her read many negative comments. After our experience yesterday I can only tell you one thing. Before blaming an entire business of being the problem look in the mirror. They were courteous. Conscientious of our time (they got us in 45 minutes early). And were extremely helpful and friendly. From the clerk at the counter for the tests, the driving examiner, to the Deputy Registrar. We couldn't have had a better experience, more friendly encounter and prompt polite service. Maybe the reason they get so many bad reviews by future drivers, and parents, is because they actually do a good job at evaluating your shortcomings and keeping the rest of us safe from ill equipped drivers. Maybe your son or daughter failed because they are bad at driving? Maybe you failed because you simply suck as a driver? Maybe we should all thank them for keeping us safe and not letting bad drivers on the road just because people think its a right not the true privilege it is to be allowed to drive on the public roadways! ? I thank them all and my daughter passed on her first try! And we were given a great explanation as to why she passed and what she still needs to work on. So yes I know my kid isn't perfect and appreciate the information on what she still needs to work on. Clearly they were not major issues to the public's safety. Maybe yours were?

If you can go anywhere other than Faribault, I would definitely go there. Just had an experience…read morewhere the clerk wouldn't even look at me, talked over me and was extremely rude. All I needed were tabs that I couldn't get online so I was no problem.

They are ok. Not many people smiling there but not horrible. I would still go to this location.read more

After reading the reviews, I was dreading going in. The lines were short and the person who…read moreassisted me was very helpful, professional and did a great job. Overall, a very positive experience. *Note - they only accept cash or check.*

Relocated here about 5 months ago and came here to change over my DL, registration, and title from…read moreCA - what an amazing & flawless experience! Thank you for the outstanding customer service and most importantly, the thorough services provided to ensure all my vehicles were updated and changed over swiftly. This place doesn't get enough credit. They have a team of very young professionals that have been efficiently trained by management - kudos to you all for running a tight ship!

Compared to several others I've been to (not that many DMVs are a place you REALLY want to go for…read morefun anyways), this place was outstanding. It was the fastest I can recall being to in years. We walked in for a car sale and was promptly pulled up to the counter to complete the titling process (less than 5 minutes). In comparison, the Lakeville and Apple Valley locations can take 30 - 90 minutes (usually the latter). So this was quite refreshing! Highly recommended.

Very fast renewal of enhanced drivers license. I. And out in less than 15 minutes. I did go at 8:45…read moream on a Tuesday which might be a normally quiet time.

Friendly helpful staff. Life-changing - i know look forward to going here than doing laundry.read more

I went in earlier this week to renew my driver's license. I scheduled an appointment in advance and…read morecompleted the application online in advance. I was in and out in under 30 minutes and that included renewing the tabs of my two cars. I didn't even know that was something I could do in advance so appreciated that convenience. The person who helped me was so friendly and helpful. My husband had the same thing going on that day and had the same very positive experience. The front desk person was also friendly. DMV is not a place to dread anymore!

I went in a few weeks ago to renew my license, I got there shortly before they opened and had the…read moreusual long-ish wait (but the people watching was pretty great, not as entertaining as at Walmart but not far behind!) The actual renewal process went pretty smoothly and quickly. A few days later, I received a letter in the mail... "The photo taken does not meet our quality standards, we need to retake your photo. The service is free." Okay, couldn't they determine that at the time the photo was taken so I wouldn't have to return?! Sure, it's free but my time isn't. I returned today, Wednesday, around 10:30AM, the wait wasn't long (there wasn't a line at the check-in desk) and once I was called, it was a quick process (although the service person was seemed preoccupied.

Taking your drivers test can be nerve racking, weather your coming from a new state as an…read moreexperienced driver or a new driver, but at this location I can guarantee that you'll be in good hands and feel comfortable along the way. Check in was easy for a road test you just drove up to the window around back, staff is very friendly which makes the process of going to the Dmv just a little bit more pleasurable! Also third time is a charm

I only ever go to this particular DMV because everyone is friendly and quick to get business done…read more There is almost always a small line. Even if it's long. It goes by fast because the staff hear you and get things done accurately. Not to mention being Latina it's nice to know it's diversed by Asian and Latino backgrounds working here. They treat you like humans with respect unlike other DMVs. Where they feel entitled to have a bad mood and treat you less or just a number. You can feel it and tell a difference.

I have such mixed feelings about this DMV…read more First parking is difficult. It's in a strip mall and to ensure the other business having parking for their customers most of the upfront spots are reserved for each companies customers. The lot is always full! Had to circle a few times before getting a spot. Second this location looks a bit different than any of the others I've been to. Looks like a pop up. You walk in and take a number but it is crowded so it's hard to even see that that's what you need to do and it's weird to approach because you have to squeeze between people being helped at the counter to grab a #. Third - No privacy at this location. When you approach the counter you are elbow to elbow with the other people at the counter (especially when people have 2-3 people approaching with them) also the seats for people waiting/standing is tight- less than 10 steps between the seating & counter. Also I was a bit concerned they don't really have those tables with the pens connected like other locations, they have one table with forms and you just fill it out however you can. It's packed so there's definitely people sitting around that one table. You can fill out the forms online ahead of time, which felt a bit more secure. The man sitting next to me had his form on his lap which displayed all his personal info including his ssn. Forth - when I first walked in they just called #14. I pulled #46. I thought I was going to be there all day with how crowded it was. I even thought about leaving to grab food and coming back later. I went outside for a bit then came back in stood until a chair opened. For the most part they were calling the numbers fairly fast. They would call a number 3x before moving on if no one responded. Some people needed Spanish speaking reps and most of the reps did not speak Spanish so they would wait and kind of go up one after another even if their number wasn't called yet. Again small location I could hear some of the employees complaining to each other what kind of services they "weren't" dealing with that day, which added an extra level of unprofessionalism to this location. I know they didn't care that we could hear but still. I waited about 35ish minutes for them to get from #14-46 which isn't as bad as I thought it would be. They were able to scan my ID and pull up my forms, I had to take a pic. There were people walking in front of me while the rep was trying to take my pic and a man even stopped to stand partially in front of me- no type of awareness to what was going on. I'll say I'm somewhat impressed with how fast (considering) things moved along but everything else here was a no for me.

Best DMV ever hands down. Efficient, kind, effective. I would give it 10 billion stars if I could.read more

Walk ins welcome! One you walk in you add your name to the…read morelist and then they can text you when you are ready. So you can go to the library and do what ever you want. I have gone for birth certificates and SS card and everything has been smooth and fast. Everyone is very nice and don't forget to bring a check.

People were very friendly and helpful and that felt relaxing. I saw the people in New Prague last…read moreweek and we had a snag they couldn't work out and we hit closing time. I was told they would try to resolve the issue and get back to me. By 9:30 am the next day I get a call that I was all set and just needed to go in to the Burnsville office to complete my process. I went real early on Monday morning and got in with about 9 others waiting for the doors to open. I got both my driver's license and vehicle plates and was out of there by 9 am. Now I'm an official Minnesotan!