This passport center is now taking walk-ins. We followed…read morethe instructions to fill our application out online and print it out at home on single-sided pages. We brought our forms of identification with us as well as our checkbook (they do take in-state, personal checks or money orders). Not only did they conveniently have on site photo service (which we did use) they also gave us tips on how to save a few dollars mailing in our renewal passports ourselves using priority mailers at the local USPS office. It was super easy, the staff was very helpful and knowledgeable. I would recommend this location to anyone looking for passport services.

We are living through some dark times right now and the gentlewoman who was directing the inflow…read moreline was expedient, clear and caring. Once it was my turn Jen with the beautiful winged liner took such good care of myself and my family. On the left of her window, there was a bilingual passport expert doing wonderful work, on the right, there was a very well dressed gentleman who helped Jen with questions about my b certificate. What a team. I'm so proud of Minnesota. I'm so proud that we had such wonderful citizens working at this location. Long live the north. Minnesota strong

I went in earlier this week to renew my driver's license. I scheduled an appointment in advance and…read morecompleted the application online in advance. I was in and out in under 30 minutes and that included renewing the tabs of my two cars. I didn't even know that was something I could do in advance so appreciated that convenience. The person who helped me was so friendly and helpful. My husband had the same thing going on that day and had the same very positive experience. The front desk person was also friendly. DMV is not a place to dread anymore!

I went in a few weeks ago to renew my license, I got there shortly before they opened and had the…read moreusual long-ish wait (but the people watching was pretty great, not as entertaining as at Walmart but not far behind!) The actual renewal process went pretty smoothly and quickly. A few days later, I received a letter in the mail... "The photo taken does not meet our quality standards, we need to retake your photo. The service is free." Okay, couldn't they determine that at the time the photo was taken so I wouldn't have to return?! Sure, it's free but my time isn't. I returned today, Wednesday, around 10:30AM, the wait wasn't long (there wasn't a line at the check-in desk) and once I was called, it was a quick process (although the service person was seemed preoccupied.

I got divorced & had to get a new B.C, Real ID & Title change. The system was down for the ID &…read moreTitle change. REBECCA helped me with my B.C. In the meantime, the system came back on. REBECCA helped me with all of it & I was she was able to complete EVERYTHING in one trip! REBECCA was WONDERFUL!!! She was very soft spoken, patient, thorough, time efficient.....I could keep going. I can't thank her enough!!! I hope they recognize her for the AWESOME job she did!!! THANK YOU SO MUCH REBECCA!!!! Sara Johnson

I have tried DMV. I always have the best service ever at Ridgedale DMV. Thank you for all you guys…read moredo happy holiday.

This is a great neighborhood location to get tabs renewed, titles applied for and ATV/Boat/off road…read morelicense stickers applied for. The staff is friendly and the wait times are usually short compared to other DMV's I've been to. They do not handle driver's license renewals so that is good to be aware of. They do accept credit cards for a nominal fee.

Really great service, walked right before lunch and was the 1st in line. The tickets were clearly…read morevisible at the door, the signs were very helpful (they allow you to apply online before you get up to the counter). The lady that helped me was very knowledgeable, she handled everything quickly and professionally. I had a lot to do, but they knew exactly what they were doing and did a super job, place is well organized and everything in logical order.

I've completed many transactions here, mostly vehicle tab renewals and driver's license renewal…read more Also got a US Passport here. Grab a number when you walk in. Some days you have a long line, other times I get right in and out fast. They keep the lines moving and have several rows of chairs and clean bathrooms if you do have to wait. Ample free parking too.

Taking your drivers test can be nerve racking, weather your coming from a new state as an…read moreexperienced driver or a new driver, but at this location I can guarantee that you'll be in good hands and feel comfortable along the way. Check in was easy for a road test you just drove up to the window around back, staff is very friendly which makes the process of going to the Dmv just a little bit more pleasurable! Also third time is a charm

I only ever go to this particular DMV because everyone is friendly and quick to get business done…read more There is almost always a small line. Even if it's long. It goes by fast because the staff hear you and get things done accurately. Not to mention being Latina it's nice to know it's diversed by Asian and Latino backgrounds working here. They treat you like humans with respect unlike other DMVs. Where they feel entitled to have a bad mood and treat you less or just a number. You can feel it and tell a difference.

I have such mixed feelings about this DMV…read more First parking is difficult. It's in a strip mall and to ensure the other business having parking for their customers most of the upfront spots are reserved for each companies customers. The lot is always full! Had to circle a few times before getting a spot. Second this location looks a bit different than any of the others I've been to. Looks like a pop up. You walk in and take a number but it is crowded so it's hard to even see that that's what you need to do and it's weird to approach because you have to squeeze between people being helped at the counter to grab a #. Third - No privacy at this location. When you approach the counter you are elbow to elbow with the other people at the counter (especially when people have 2-3 people approaching with them) also the seats for people waiting/standing is tight- less than 10 steps between the seating & counter. Also I was a bit concerned they don't really have those tables with the pens connected like other locations, they have one table with forms and you just fill it out however you can. It's packed so there's definitely people sitting around that one table. You can fill out the forms online ahead of time, which felt a bit more secure. The man sitting next to me had his form on his lap which displayed all his personal info including his ssn. Forth - when I first walked in they just called #14. I pulled #46. I thought I was going to be there all day with how crowded it was. I even thought about leaving to grab food and coming back later. I went outside for a bit then came back in stood until a chair opened. For the most part they were calling the numbers fairly fast. They would call a number 3x before moving on if no one responded. Some people needed Spanish speaking reps and most of the reps did not speak Spanish so they would wait and kind of go up one after another even if their number wasn't called yet. Again small location I could hear some of the employees complaining to each other what kind of services they "weren't" dealing with that day, which added an extra level of unprofessionalism to this location. I know they didn't care that we could hear but still. I waited about 35ish minutes for them to get from #14-46 which isn't as bad as I thought it would be. They were able to scan my ID and pull up my forms, I had to take a pic. There were people walking in front of me while the rep was trying to take my pic and a man even stopped to stand partially in front of me- no type of awareness to what was going on. I'll say I'm somewhat impressed with how fast (considering) things moved along but everything else here was a no for me.

SO efficient! I used to hate coming here (and still hate going to other DMV locations), but they've…read morereally improved in the last few years. I came in on a Friday morning, and immediately took a ticket with a number, and was 16th in line. My number was called in less than 5 minutes. The nice gentleman that helped me was both efficient and friendly. He was able to help me update tabs for 2 vehicles (one that also needed new license plates) and updated registration for my boat. I was in and out in less than 20 minutes! Congratulations - I'm totally coming here next time I need DMV services!

They are ok. Not many people smiling there but not horrible. I would still go to this location.read more

After reading the reviews, I was dreading going in. The lines were short and the person who…read moreassisted me was very helpful, professional and did a great job. Overall, a very positive experience. *Note - they only accept cash or check.*