I won't go to any other BMV after going to this location...Their system works great... Of course…read moreonce in awhile there is a pretty good wait... But they are all like that. The staff here is the best! So helpful and considerate. Answers my questions and directs me too what I may need to do. Thanks for all the help!

they are rude even when they have no customers they'll send you home tell you to bring one thing…read morethen make you go back cause they didn't tell you the other papers they'll make inappropriate comments ab your past marriages if you have to bring in papers verifying your ID and talk to you stupid

Had to get plates for my new truck. Walked in, walked up to the counter and set up a custom plate…read more Paid by card and was out. Took all of 10 minutes! Easy! Fast friendly service! Who would have guessed!

Honestly one of the best and easiest BMVs around. I take any and all my vehicle documentation needs…read morehere, very helpful and somewhat quick. Cant give it 5 stars because well, it's still the BMV.

Super fast, everyone is friendly, but don't get your license renewed here unless you want to look…read morefat and stoned in your photo. They have the camera way down on a table aimed upward so you have to look down at it. You'll end up with a double chin and half closed eyes in your photo. And I'm only 5'2

So the young girl that greets you is dressed very dumpy in old flannel shirt and old tights. She is…read morenot pleasant at all and she acts like she enjoys being hateful to people. When I asked her a question, she responded" what are you trying to say"?? I work in hospitality, so I can put up with alot. This ,however is ridiculous. When I got called up the lady was hateful as well ( Window 3). I really do not understand, even short staffed, why anywhere would tolerate this behavior in customer service positions. I would be ashamed.

I always come here since the customer service is so on point. Friendly, professional and…read moreknowledgeable. Right now there's a greeter who is fantastic and helps direct foot traffic, getting you where you need to go. The staff deftly handles people who are returning with documents so they don't have to wait in line again. Folks are masked and there are acrylic dividers for covid transmission prevention.. I was here to retake eye exam after doing poorly due to cataracts. Now that the catarcts are off I did pass an the staffer gave me a high 5! Made this old lady's day.

We visited yesterday for my teenage daughter to take her driving test. Although busy, as soon as…read morewe walked in, those working at the BMV and giving driving tests were kind, helpful and put people at ease. As I waited for my daughter to be called and why my daughter was taking her test, I watched several driving test staff come out and call names to take someone out for their test and every single staff member was kind, warm, smiled and engaged with the person. I watched an anxiety decreased among every single person who was being tested. The feedback to my daughter after her test was intentional and kind. As she passed, we then had to go to the other section of the BMV to get her license and again, every person we encountered was lovely. This BMV was extremely busy, but it was like a well-oiled machine. Everything moved fairly quickly and every person we encountered was great. Thank you Huber Heights BMV for just being all around stellar. You made going to the BMV a great experience - which can be hard to do! Thank you and we appreciate you!

This location has always taken care of us, even when other BMVs told us "no". My husband had an…read moreexpired NM license, but was on active duty in the military, so it was still considered a valid license by NM's laws. Just before he retired from the military, he went to get an Ohio license and was told by another location that he'd need to take the driver's license test, since his license was expired. We came to THIS location, and they figured out how to get him an Ohio license without having to take the written and driving exam. Today we came to register a new vehicle and found that they have changed their system (due to COVID) and now screen you when you walk in, give you a number, and direct you to stand on one of the circles on the floor that are 6 feet apart until your number is called. We were out of there in under 15 minutes. Everyone who works there is always friendly and polite.

Shocking I know, but this place is the best license bureau I've ever had the "pleasure" of…read morevisiting. I've been to these places and had the typical "we hate you for coming and wish you would go away" experience, but this place has been awesome both times I've been. A small office with friendly people and quick/efficient service. Both times I've gone to this location I've been in and out in under 30 minutes (this last time I might have been there for 15). Probably better that they don't do driver's tests, etc., but if all you need is some documents updated, renewal of driver's license, or other items that don't require you to go to one of the main locations in town, this is it.

I pulled up to the place, which is located in a shopping mall near Kroger, and I didn't have too…read morehigh of expectations when I walked in. I only waited for five minutes, though there were four customers in front of me. Sandy behind the desk was very helpful and friendly and hand-walked me through registering my license plates, which have been long overdue. I don't know whether it was because I'm military or for a different reason, but the late fees were waived, saving me around $60. I left a satisfied customer and will definitely come back for future driving needs.

Would have given a 0 if possible one employee working waiting room full been here an hour and a…read morehalf and still not waited on this place is a joke you would think customer service would be the most important thing they would do well it's not.

Friendly service @ Piqua with positive result within a few days. My niece went with me so that…read morehelped a lot.

We stopped off the freeway to goto a post office. The staff was very friendly and helpful. We were…read morein and out quickly. The service was very quick.