been here numerous times for various vehicles. I've never really had an issue, in fact it's the…read morefastest DMV i've been to. Just remember to bring all the paperwork and documents! (Chat GPT helps)

I came in today to renew my license.there was no wait and service was great. Brook was very…read moreefficient, helpful and friendly. I was in and out in no time.

When I went in to renew my license, I got waited very quickly the gentleman who helped me was very…read morepolite and patient. I'm 76 years old , and I appreciated his help.

During this time of pandemic, these people are keeping their cool and processing us in a timely…read morematter. My visit wasn't even 20 minutes. As long as you have what is needed, come prepared Thank you

Super fast, everyone is friendly, but don't get your license renewed here unless you want to look…read morefat and stoned in your photo. They have the camera way down on a table aimed upward so you have to look down at it. You'll end up with a double chin and half closed eyes in your photo. And I'm only 5'2

So the young girl that greets you is dressed very dumpy in old flannel shirt and old tights. She is…read morenot pleasant at all and she acts like she enjoys being hateful to people. When I asked her a question, she responded" what are you trying to say"?? I work in hospitality, so I can put up with alot. This ,however is ridiculous. When I got called up the lady was hateful as well ( Window 3). I really do not understand, even short staffed, why anywhere would tolerate this behavior in customer service positions. I would be ashamed.

We visited yesterday for my teenage daughter to take her driving test. Although busy, as soon as…read morewe walked in, those working at the BMV and giving driving tests were kind, helpful and put people at ease. As I waited for my daughter to be called and why my daughter was taking her test, I watched several driving test staff come out and call names to take someone out for their test and every single staff member was kind, warm, smiled and engaged with the person. I watched an anxiety decreased among every single person who was being tested. The feedback to my daughter after her test was intentional and kind. As she passed, we then had to go to the other section of the BMV to get her license and again, every person we encountered was lovely. This BMV was extremely busy, but it was like a well-oiled machine. Everything moved fairly quickly and every person we encountered was great. Thank you Huber Heights BMV for just being all around stellar. You made going to the BMV a great experience - which can be hard to do! Thank you and we appreciate you!

This location has always taken care of us, even when other BMVs told us "no". My husband had an…read moreexpired NM license, but was on active duty in the military, so it was still considered a valid license by NM's laws. Just before he retired from the military, he went to get an Ohio license and was told by another location that he'd need to take the driver's license test, since his license was expired. We came to THIS location, and they figured out how to get him an Ohio license without having to take the written and driving exam. Today we came to register a new vehicle and found that they have changed their system (due to COVID) and now screen you when you walk in, give you a number, and direct you to stand on one of the circles on the floor that are 6 feet apart until your number is called. We were out of there in under 15 minutes. Everyone who works there is always friendly and polite.

I won't go to any other BMV after going to this location...Their system works great... Of course…read moreonce in awhile there is a pretty good wait... But they are all like that. The staff here is the best! So helpful and considerate. Answers my questions and directs me too what I may need to do. Thanks for all the help!

they are rude even when they have no customers they'll send you home tell you to bring one thing…read morethen make you go back cause they didn't tell you the other papers they'll make inappropriate comments ab your past marriages if you have to bring in papers verifying your ID and talk to you stupid

It's fast,efficient and just what I needed. The local location is great. Staff is always friendly.read more

MANAGER NEEDS TO BE REPLACED, I explained to her I had a Historical tag from a previous vehicle and…read morelet her know I sold that vehicle and she never mentioned it could TRANSFER that tag to another vehicle I own ,Instead she charged me for a NEW Historical plate and did not own up to her mistake once I had caught what she had did. She CREATES PROBLEMS, she has no people skills, ...

Use them regularly, very friendly and helpful. They also have a title service that makes…read moretransactions very easy.

I am new resident of the state of Ohio. The BMV in New Carlisle is staffed with rude people. They…read moredo their best to make you feel stressed and uncomfortable. I have been there numerous times trying to get my license and plate. They are never compassionate, always straight faced. Today I tried to get my plate and was told by phone that I do not need my Social Security card to get it. So I went in and yes I have to have my card. I could not get the plate. I understand that there are rules but the people there have no social skills. They never smile and they seem like they don't care whether you have been there 6 times. I have to go back in when I get my SS card and I dread it.