They open at 9am not 8am!…read more EverythIng went well & worked with a gal from the old office.. The sitting down is awkward when I'm used to standing at counter. Otherwise, it went as expected.

I love going to the DMV in Belton. I'm usually in and out in under 20 minutes. The office is small,…read moreand some staff can be short with you, but you are good if you don't let them ruffle your feathers!

Going to the DMV is like being loaded up with homework before the weekend. You know you need to do…read moreit, but you'll spend every waking minute avoiding it until it's all of a sudden Sunday night and you're forced into it. Luckily, the Grandview DMV is like having your parents step in and help you through it. I've had less than ideal experiences here, specifically when I had to move from Kansas to Missouri. The amount of oddly specific documentation I needed was on par for Pentagon clearance, and the staff member seemed to take some joy in the fact that I was one doc shy of approval. However if you're on top of it, it's not so bad. They do it all here, from registrations, property taxes, licensing, and whatever other beige tasks stand before you. The past few times, it's been licensing and I'm here to offer some pro-tips to make it easy for anyone who comes across this: - PAY ANNUAL REGISTRATION ONLINE: First off, if you're a MO resident, you get those annual car registration bills in the mail. Bite the bullet and pay for 2 years, online, the minute you get it. This will save you a trip from even having to come here. -GET IN LINE BEFORE: No matter what you're knocking out, take a look at their website (https://www.grandview.org/government/city-departments/finance/state-licensing-office) and/or download QLess. Both offer the ability to add yourself to the line digitally without leaving the house, saving hours. -REAL ID: Missouri is requiring Real ID in 2023 for flying (or use of a passport) so if you're renewing your driver's license, definitely come prepared to get this so you're not having to go back. I showed a birth certificate (ordered mine through a company called Vital Chek and it only took a week to arrive), govt check, social security card, two pieces of mail, and a current driver's license. There are other things that will work, like a non-expired passport, etc. but triple check their website before you leave the house so it's not a wasted day. -COVID: As of writing this, Covid is still a (big) thing, but they're open like normal. The area is large*, there's a temp check on the way in (no one was using it, however), and masks are required throughout. *Large until you get to the driver's license station, where everyone was crammed in like sardines. -NEW MO RESIDENTS: If you're a new MO resident, you need to do car registration THEN licensing, in order. Add yourself to the licensing queue while you're handling the first task so you don't spend the full day there. -WHEN TO GO: Common wisdom is middle of the week, middle of the month. Deadlines are often monthly, so they get more packed at the end of the month especially, or after holidays. I failed to add myself to the list, and it took four hours to get my license renewal, but had I known, it would've been easy-peasy. The plus side to all of this is their text communications and ability to track your spot in line via the app. I ended up working from my car and listening to podcasts, so it wasn't all bad. You could even go home and come back, no need to sit around all day if the waits are long. All in all, the ample parking, friendly-ish staff (most of the time), good signage throughout so it's clear where to go, and surprisingly easy jaunt to get there (less than 20 minutes from the Plaza) make this one head and shoulders better than downtown KC or others in more dense, urban areas.

I would avoid this location! Very poor customer service. I had everything I needed, I was able to…read morerenew my tags, however, the lady in 5 still had a very bad attitude. She clearly shouldn't be working in customer service. The old lady manager was also no help at all.

had to go to the license office because after doing everything online the people responible for…read moresending the tags to me sent them to a wrong address. With this in mind we went to the Lee's Summit License office on in pine tree plaza prepared for 2 hrs of agravation. What a wonderful pleasant supprise checkin and immediatly Heather called us over even though the place was packed, and took care of the issue in 15 minutes along with a smile. this was so confusing as we in our past lives at license office in other locations fought long lines and very rude people. Our hat is off to the Lees Summit License office and a special thanks to Heather. Ken and June Crawford Fountains of Raintree

Customer service and overall experience and caring and knowledge. They made you feel welcome .read more

Quick, easy, and friendly service. I appreciate Nevaeh's friendly, helpful, efficient service at…read morethe Lee's Summit DMV ...best ever!

How does getting your car licensed or driver license renewed such a chore. I went in the DMV…read moreWEBSITE and it clearly states lease agreement, birth cert, ss card and a bill. To get the "REAL ID" you already showed this information to get the 1st time, and to think all you used to have to show was the previous ID. Everything has gone digital to save money on your bills, but yet that doesn't work for the DMV! make sense of that. Even TSA (flying on a plane) allows an expired id if its a REAL ID. Protection of one's identity is one thing but when you have to repeatedly show all of the stuff readably available on your phone, why isn't that excepted? A lease agreement can be 100 pages (that you docusigned) and they won't take that without actual signatures and people wonder why license plates are expired or why people don't have licenses. There's why!!! People are tired of all the BS they have to go through. system is screwed up from the top to the bottom!

I came here on a Saturday for work to get 11 copies of our drivers' motor vehicle records that we…read morehave to pull at the beginning of every year. After I had sat here for over an hour, my name was called. The lady starts to enter it and then she goes over to talk to another gal Who I could see from across the desk had a scowl and a crappy attitude and said I would have to come back next week. It's not that hard to enter 11 drivers license numbers and print them out. The Belton license office can have it done in less than 15 minutes, but I guess the crew here is incompetent. I came here to get my tags and registration I paid for online so I thought I'd kill two birds with one stone. Don't come to this office if you don't have to. The ladies at the Belton MO DMV office are much nicer and proficient.

If I could give this place no stars I would. There is one lady doing nothing when there is a line…read moreout the door, one lady actually walked out for a break when there was a line. Don't get me wrong I know we need breaks but when there is only 2 of you, you can wait till the line is a little less. The drivers license lady is just sitting in her chair doing only god knows what. They really need someone to come in and take control. The process they have as people come in is also a joke. They have people that have forgot paperwork and go home and come back hours later that just jump in line ahead of people. They need something done with this place.

The DMV is a dreaded place for pretty much everyone. I've had much better experiences here than…read moreI've had with other DMV's in the area (before moving to JoCo). I HIGHLY recommend setting an alarm for 6am and "checking in" online. I woke up around 6:30am and was given an estimated 6.5 hour wait time. There's no need to try and get there early in the morning in my opinion as you can just check in and see what the estimated time is. There's also an option for scheduling an appointment but that looks to book up well in advance. I'm not sure too many people plan out DMV visits a month out. Make sure to keep checking your estimated time as it can fluctuate a bit. The staff here that I've interacted with have been great. I know they must deal with a lot of not happy people. It is hard to keep a positive attitude, but I've had good experiences.

You know, for a DMV this place really isn't so bad. Hear me out!…read more We recently purchased a new vehicle and needed to get our tags transferred. Like most people I'd been avoiding it and putting it off as long as possible. When the time came I visited their website and realized that I could have just made an appointment, but there wasn't anything available now before our temporary tags expired so I just set an alarm to go first thing the next day. When I woke up I realized I had so much more to do that day than I thought and checked their website again for appointments, much to my luck they had a spot for that afternoon open up and I booked it! I arrived right on time later that day, checked in via my phone, and was seen within 10 minutes. The appointment took probably five minutes in total and I was out the door. The big learning here was that it pays to make an appointment and I LOVE that you can do that these days. Another pro tip: bring cash or a checkbook with you as they do charge a processing fee on all credit cards.

This service is absolutely THE best way to get your Missouri tags. I bought a used car, brought in…read moremy basic paperwork: title & driver's license. I emailed her my proof of insurance on the spot and she pulled up my Jackson County property tax info. Painless!!! Two days later, my tags were in my hand. That lady behind the desk is a real treasure. She's smart and savvy and has a great attitude. She treats people with respect and you can tell she likes what she does!! Great service!

I went to 8 different places attempting to get my Jeep licensed with a salvage title from WA…read more.. nobody really knew how to get it done. These guys were quick and easy to work with and got the job done at a reasonable cost.

Yes, the DMV gets a 5-star rating from me. The new check-in process online is a great new feature…read more I like that I can go & not have to wait in line forever. The cashiers working there are actually pretty nice as far as DMV personnel go. I was friendly to the lady who helped me, & I appreciated that she was fast & helped me out when I wasn't sure exactly what all needed to be done. If you're coming here & you don't check-in online, be prepared to wait a good 2 hours. The waiting line for the lady who walked in behind me was almost 2.5 hours. I would definitely go the online route first. Make sure to have all required documents with you, though. Nothing upsets the cashiers, & yourself, when you don't have it all with you. I mean, come on...who wants to deal with someone who doesn't have all their stuff together? Then you have to come back & that involves waiting again. Do yourself a favor & read online all the things you need before coming.

Well, I wanna talk about how efficient and good the self-service options have evolved in the state…read moreof Kansas. From several years, I've been receiving my registration papers home where I can renew it from the app, but since two years, I haven't been receiving it. I happen to go to this DMV and stood up in the line. My turn was an hour later, however the lady or the host was in front of the desk. Happy to check with me on the reason of my arrival. I explained her my problem and immediately she took me to a specific kiosk where I can just type in my vehicle number and get a registration done in two minutes this is an extremely good service where people are concentrate of your time and help you get your work done during the business hours because you're also working at the same time and probably took a lunch break or whatever..

The whole process was actually easy for once at DMV. No long wait time and they were friendly.read more

I had an appointment for 8:30 and I am currently still here, the rude bitch at the front, the slow…read morewait time. It's been 2 hours, what's the point of online if you're letting legitimate walking go before. Seriously bureaucracy at its finest, some sloppy white dude who legitimately has spent more time with an empty desk than anything.

The office overall does their best to keep things organized. They have a ticket system in place…read more Sometimes the older ladies calling out numbers get the numbers wrong which is frustrating for everyone outside. What I don't understand is how they ALLOW multiple cars to park in the middle of the parking lot that are not parking spots. There should be security or someone calling the police to give these people tickets. They block others in & if said person is inside the building you are literally stuck waiting for someone to move their car. This is suppose to be a government building yet they don't even have these people following the law. It's highly annoying and down right trashy for those that do this.

dont go to this dmv. avoid it all cost. They make mistakes and want you to pay for it.read more