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Lice Busters - Manhattan

5.0 (3 reviews)
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2 years ago

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7 years ago

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7 years ago

Very great service needed lice removal quickly. Very reliable. Amazing staff and I recommend it.

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Lice Out New York House Calls - One thorough treatment gets them back to school the next day.

Lice Out New York House Calls

5.0(10 reviews)
1.7 km•Upper West Side

I could not be happier with Paula and her work. I called her in the afternoon, and she was able to…read morecome by later in the evening. We first chatted on the phone for about half an hour, and I instantly had a good feeling about Paula. On the phone, she was very patient and listened to my situation and thoroughly answered all my questions. I work in organic skincare and when I read the ingredients of Rid - which is what I purchased two days before seeing Paula / the day I discovered lice in my hair - I was very reluctant to use it. Plus, after reading everything that I could about lice, I found several articles about pesticides now being not as effective and many lice bugs are getting more and more resistant to OTC and prescribed chemicals. After reading article about article, I read about "lice salons" and immediately looked up on Yelp. Lice Out New York was the first to show up. First I called and left a VM and then called Licenders. After getting a rate from Licenders (jaws dropped, no kidding), I immediately called Paula back and was able to get her live on the phone. Anyway, Paula spent 3.5 hours combing out my hair and thankfully no bugs but she found 10 or so nits. Huge relief! She was very patient and carefully combed my scalp in two rounds. We had a nice conversation, too, which is always a plus! I have a very sensitive scalp and skin, and Paula was very gentle. Unlike the big companies / lice salons, Paula charges a flat fee (whew!), and it's worth every penny. So much better and effective + efficient than using toxic chemicals or having a nearby friend or SO (in my case, it was my ex this time, sigh) pick nits out of your hair. I'd recommend Paula in a heartbeat!

I am writing this review at 2:30 in the morning, as Paula just left my house for the second night…read morein a row after 2am. My kids and myself wound up with lice. I called Paula around 11 on a weekday and she was here that afternoon. My daughter's case was worse than we thought, so she came back the next day to finish mine! She truly calmed my nerves and put my panic at ease. When I spoke with Paula on the phone she quoted an estimate flat fee, not hourly like the other places. She was so great, patient and gentle with my 3 year old that she actually fell asleep while Paula was combing her. I cannot say enough things about her. If you do find yourself with lice, call Paula immediately!

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Lice Out New York House Calls - Convenient House Calls, Same-Day Appointments

Convenient House Calls, Same-Day Appointments

Lice Out New York House Calls - An irreplaceable tool of the trade, this fine-tooth comb of stainless steel has even won a gold medal (Health Fair of Düsseldorf, 1926).

An irreplaceable tool of the trade, this fine-tooth comb of stainless steel has even won a gold medal (Health Fair of Düsseldorf, 1926).

Lice Out New York House Calls - From birth to death, a louse has 30 days to do its damage.

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From birth to death, a louse has 30 days to do its damage.

Larger Than Lice New York | Lice Treatment & Nit Removal Service - Be a friend. Tell a friend. Lice can happen to anyone.

Larger Than Lice New York | Lice Treatment & Nit Removal Service

4.6(38 reviews)
4.7 km•Midtown West

We were quoted in writing: "a lice treatment & nit removal for her $270 (flat rate)."…read more Once the technician arrived at our home, the price escalated dramatically. The invoice was initially $1,347.39 and was only reduced to about $1,100 after we disputed the charges and removed some products. A "flat rate" quote turning into four figures once someone is already in your home is not transparent pricing. From the moment the technician was in our apartment, the entire experience became high-pressure. We were told various add-ons and products were "mandatory," and the total kept climbing in real time. We also felt pressured because the technician would not leave until payment was received. This is not how a reputable service should operate, especially in a family's home. We were explicitly told that both parents being checked was required as part of the process. We initially refused, because we had already checked ourselves and were confident this was a school exposure and that our daughter had likely picked it up that morning. We were then told they would not proceed with treating our daughter unless we agreed to be checked, and only after that pressure did we eventually reluctantly comply. Both my husband and I were checked. Neither of us had lice. Yet the bill still ballooned from $270 to an initial $1,347.39 (and then about $1,100 after dispute). We also dispute the "severe" classification, but regardless, clarity matters: if there are severity tiers, surcharges, home-visit fees, and "mandatory" products, those need to be disclosed clearly before anyone shows up--not after you are already in a stressful situation. Additional serious concerns: * We specifically requested a female lice expert because we are religious and the patient is a young girl. They sent a man anyway. This should have been clearly communicated in advance so we could make an informed decision, not discovered at the door. * The technician barely spoke English, and whenever we asked a question or needed clarification about what was being done or what we were being charged for, he would suddenly stop speaking English altogether. That made it extremely difficult to understand what we were supposedly agreeing to in real time. Clear communication matters, especially in a stressful situation involving your child. * They do not accept credit cards. We were told payment had to be made via cash, Zelle, or Venmo only. For a New York company with a website and significant marketing, refusing credit cards removes standard consumer protections and makes it much harder to dispute charges. In our case, that payment setup amplified the pressure and left us feeling cornered. This ended up being a day where we were so stressed by the escalating bill and refusal to leave without payment that we were close to calling 911 just to get the situation de-escalated. That alone should tell prospective customers what they need to know. To be clear: our daughter did have lice, and we do not dispute that treatment was necessary. What we do dispute is the lack of upfront disclosure, the bait-and-switch style escalation from a $270 quote to four figures, and the high-pressure tactics used in our home. Parents should be aware that the advertised "flat rate" may have very little relationship to what you are actually charged once someone is in your home.

My sister who lives in Rhode Island, she came with her three daughters to spend the summer in NYC,…read moreand after a couple of days, they started scratching their heads like crazy, of course they sleep over with my two daughters and we discover the youngest one with lots of bugs in her hair, we freaked out and look online and found this company, Eliana and a colleague came over to my house and they were just amazing and extremely knowledgeable about lice in general, they gave us the piece of mind we were hoping for and educated us in practical ways to prevent lice in the future. We are so happy to be lice free and we are just grateful to have found these wonderful lice ladies. Thank you so much guys! You were our life savers.

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Larger Than Lice New York | Lice Treatment & Nit Removal Service - Here's what a nit looks like in the hair.

Here's what a nit looks like in the hair.

Larger Than Lice New York | Lice Treatment & Nit Removal Service
Larger Than Lice New York | Lice Treatment & Nit Removal Service - We deliver same-day professional lice treatment, backed by a 4-week guarantee to ensure lasting results.

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We deliver same-day professional lice treatment, backed by a 4-week guarantee to ensure lasting results.

Lice Busters - Manhattan - liceservices - Updated May 2026

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