Dr. Ostad is the ultimate professional with a friendly demeanor and great technique. He was the only derm who suggested a biopsy for a troublesome spot and it turned out to be pre-cancerous. I don't want to think about what would have happened if he didn't ask me about whether it had ever been biopsied before. Beautifully appointed practice. read more

I recently went to see Dr. Ariel Ostad for under-eye filler to address dark pigmentation and hollowness. I was told that I would love the results, but within a week, the filler became extremely swollen. My under-eyes looked as though I had been stung by multiple bees, with severe swelling and an appearance that resembled boils. I returned to the office twice to have the issue addressed. Each time, I was left with two noticeably different-looking eyes. During my initial treatment, I was injected with 1 cc of filler under one eye and 2 cc under the other. From my own research afterward, I became concerned that 2 cc in one under-eye during a single treatment was excessive for my situation and may have contributed to the significant swelling and uneven result. When I returned to have some of the filler dissolved, I was told that the result would look identical to the other eye. Instead, all of the filler was dissolved from that eye, leaving me with one eye with filler and one eye without any filler. I then asked Dr. Ariel Ostad to correct the other eye so that my eyes would at least look even, even if that meant dissolving the remaining filler. Instead, I was told that I was costing the office money and that Dr. Ostad had already performed the dissolving procedures for me twice. I was then told that I would have to pay to have the remaining eye corrected. This has been extremely frustrating and upsetting. From the beginning, I trusted Dr. Ostad's professional judgment. I did not decide how much filler would be injected into each eye--the provider did. I came in seeking improvement in the appearance of my under-eyes and was left with an uneven and abnormal result that required multiple corrective visits which all ended in dissapointment. I paid approximately $4,000 for this treatment, and instead of achieving the result I was promised, I now have to consider finding another qualified professional to address the outcome and potentially incur additional expenses. What is most disappointing is being made to feel as though I am responsible for the time and cost associated with correcting a result that I did not create myself. I understand that cosmetic procedures can have complications and that results cannot always be guaranteed. However, I expected Dr. Ostad and his office to take responsibility for the treatment plan and work with me toward a reasonable resolution rather than making me feel like I was an inconvenience or a financial burden. I was given hope that this treatment would brighten and improve the appearance of my under-eyes. Instead, I left feeling that the appearance was worse than when I came in, after spending a significant amount of money. It is difficult to feel comfortable with a provider when, rather than acknowledging the outcome and helping correct it, the responsibility seems to be placed on the patient. I am now left having to seek another professional to address the problem and potentially spend even more money correcting a treatment I trusted Dr. Ostad's office to perform. read more

There is simply no one as caring and talented as Dr. Ostad!! his attention to detail and his obvious love of his patients is tremendous. he is simply the best at what he does! read more

I want to love the guy he's a great guy humble and very fastidious but has an aggressive hand you might leave with more filler than you wanted and he kind of jabs it in. Not a smooth touch so you will be bruised and maybe discolored for months. Been going to him over a year and keep going back but he needs to soften his touch. Like him as a person. Think he has talent but needs more training to be the best in town. read more

As we had discussed, Dr Ostad injected fillers under my eyes to reduce the hollows under my lower lids. The fillers did a good job in filling the hollows, but a few weeks later I noticed unsightly moon-sliver bags under my eyes. Dr Ostad identified them as naturally occurring festoons and recommended a laser treatment to improve their appearance. Luckily, I got a second opinion and was astonished to learn that the bags were a direct result of the fillers. Apparently, too much filler injected can create bags. These sit lower than naturally occurring festoons and are often accompanied by a green tint to the skin (the Tyndall effect), which I also had. To remove the bags, all that was needed was an injection of Hylenex, to dissolve (most of) the fillers. It was administered by the second doctor and am very satisfied with the result. I don't blame Dr. Ostad for the undesired consequences of the fillers - this can happen. But I am very disappointed that the real cause of the bags was not identified. Instead, a completely different treatment, more painful and more involved, was suggested. read more

I have been going to Dr. Ostad for over 20 years for many different needs from the age of 21 to now 45. He is truly an artist and most importantly he is HONEST and understanding of my various needs every time. I started getting fillers from Dr. Ostad about 5 years ago and I will NEVER EVER trust any other hand to do this for me. He is truly amazing and brings to your best appearance without exaggeration! read more

During my initial visit Dr. Ostad said he could do wonders for my eye bags and jowls without plastic surgery. "Satisfaction guaranteed," he said. And that results would last 1-2 years. He proceeded to give me 10 fillers and some Botox. As the days and weeks went by I saw little to no difference, particularly in the eye area. I followed up with a visit and letter in which I voiced my dissatisfaction. Today I returned after 4 months and he completely backtracked. He said my eyes could not be improved other than with surgery, and that he never said, never would say "satisfaction guaranteed." This time he said that Botox wears off after 4 months, and that the lines on my forehead had returned due to frowning (so it was my fault). And despite earlier promises that if I was unhappy I could come back free of charge, I only got credit for the single filler he used on my eyes ($1000 out of $10,000). His rationale was that the rest of the work on my face was a success. read more

Dr. Ostad's work is nothing short of spectacular! A dear friend recommended I go to Dr. Ostad for a consultation about how to refresh my sagging face. First of all his entire office ambiance and staff are warm and welcoming. You feel comfortable as soon as you enter. I had reviewed all of the information and videos on the Doctor's website so I already knew I would be meeting a dedicated, qualified, and unique professional. He took time to listen to everything I said, asked pertinent questions and then went over in detail what could be done to make me look better. I ended up getting a short procedure of Botox and fillers. The process was not painful and he talked me through everything he was doing while Coleen, one of his assistants focused on making sure I was comfortable. When Dr. Ostad finished and handed me the mirror I was flabbergasted! I kept looking around the room thinking there was some kind of special lighting on the ceiling or in the mirror but there was nothing but the unforgiving light of a doctor's office. I could not believe the immediate difference in my appearance. First of all he took a good 10 years off my face. Second the overall shape and proportions of my face were ever so slightly altered. Now all of my features worked to make me look more attractive than I have ever looked. I cannot describe how wonderful I felt. (I had totally forgotten how much our well-being is connected our self-image.) Now I smile when I look in the mirror. I feel confident and relaxed when I talk to people. I called his office the next day and told his receptionist to tell him that I woke up happier than I had felt in a long, long time. I strongly recommend you schedule a consultation with Dr. Ostad. It will change your life. read more

I have the worst skin - like totally pale and prone to sun cancers. I spent the first twelve years of my life living on a boat in Australia's Gulf of Carpentaria - so you can imagine the problems I have ! I was recommended to Dr. Ostad several years ago and I have to say that even though going and having cancers removed is in no way a pleasant experience. Dr. Ostad is a truly unique individual - he cares - he really cares. You would think that all Doctors care - just in the nature of their professions - however Dr. Ostad takes it to entirely new level. A truly quality human being who happens to be exceptional at his craft - thank you Grahame read more

if you are so good why you disfigured me , and I had so many cancer couple months later after I left your office because you didn't want to take my insurance , how you sleep night , when you was saying sorry to me hundreds time if you meant you will fix my face , I have scars all over my face and forehead , another surgeon had to take me to hospital and fix my face , and when I sue you , your friend and colleague dr Carole Hazan won case for you , remember your team didn't win anything read more

First I would like to start by say that my wife and I, along with many other family members, have been seeing Dr. Ostad for many years. We have only had exceptional experiences with both Dr. Ostad and his entire staff. He is probably one of the nicest, polite and caring doctors anyone will ever come across. His office staff is equally as nice and compassionate. As I read these 1 star reviews, it really upsets me because I know that Dr. Ostad and his staff deserve 5 stars across the board. I'm sure what these patients experienced are real, however as a Registered Nurse, surgery isn't like getting your car fixed at the mechanics. Everyone heals differently. I happen to keloid whenever I have a surgical incision. This isn't the surgeon's fault and its beyond his or her control. I will continue to recommend Dr Ostad to family and friends. read more

Dr. Ostad has been my dermatologist for many years. He has removed about 8 squamous cell carcinomas from various parts of my body through these years. Not only were they successfully removed but due to his expertise there are no visible scars. He not only is a wonderful doctor but a compassionate, caring human being who has gone out of his way to see me and stitch me up when I have fallen and can't stop bleeding from the wound; whether it be after regular hours or during a time he normally is not in the office. He is truly a remarkable person with such a heart. I cannot say enough good about him. read more

Hes very unprofessional, does not answer your questions, treats you like a number. Real let down, the receptionist is beyond rude. Better staff and receptionist would be helpful. read more

Exceptional staff and facilities. Location is easily accessible from the 6 train at 68th st station. While I can't vouch for Dr. Ostad as I see his associate Dr. Prosise, I can only assume based on my excellent experiences with her, he is of equal caliber. read more

I regret you are unable to locate my chart, but I cannot comment on the organization of your patient records. I have the correct dermatologist and the correct practice. You even called me personally to apologize after I had contacted your office to say I did not appreciate having a physicians assistant foisted on me. You insisted I give your office another chance at no charge. I accepted. After the visit I was presented with a bill for several hundred dollars plus being pushed into purchasing your expensive creams and lotions. My review is accurate and fair, and I stand by it. read more

To make a long story short, Dr. Ostad is ridiculously talented. Forget the office, forget the staff, forget the bedside manner (all of which were superb in my case), you are going to this guy because he has exceptionally talented hands and an incredible eye for derm detail. Ok, for the soft stuff. My appointments were on-time. The staff of RN's is exceptional. Admin staff was friendly and organized. I'd go see this guy again in a NY minute. read more

I went to Dr Ostad for a full body checkup last week and my experience was exceptionary. Upon arrival I completed the paperwork and got called within 5 minutes which is unusual. He appeared very sociable, highly informed and during the checkup he really took the time to discuss my health and preventionary measures which I appreciated. Following the visit both he personally and the staff followed up with me several times both over the phone and by email. I've lived in NYC for 15 years and have seen a lot of doctors and this was truly one of my best experiences. read more

My wife went to see Dr Ariel Ostad for her annual skin checkup. She had been gong to him for years and liked him. They found a spot of concern, the lab came back it was cancer like and should be removed. This was in November 2011. We were getting married at the end of April 2012. Dr Ostad said no problem it will be healed in plenty of time after all it was a very small spot being removed from the upper ankle. Well it did not go well at all. To make a long story short she had to go to a cosmetic surgeon have painful debridements done and she is left with a dark brown spot the size of a baseball. Dr. Ostad simply said "this happens sometimes". We incurred all the additional expenses from the cosmetic surgeon as well the cost of the not so successful treatments by Dr Ostad's office. My advice is find another doctor. read more

I generally wouldn't recommend selecting your medical professionals based on Yelp reviews, but for those that insist on doing so, I've had nothing but good experiences with Dr. Olstad going back several years. He's efficient and friendly, and his staff knows what they're doing. Now, I only go to him for basic dermatology, but I have complete confidence in him for that. His practice is not cheap; if what you're doing is elective, then I can't believe you'd be surprised that a doctor on the Upper East Side was expensive. My appointment today was for 2:40pm; I arrived five-ten minutes early and I walked out the door at 3pm. read more

Dr. Ostad is truly one of the best in NYC -- knowledgable and compassionate, and an excellent staff that reflects his principles and ethic! I felt so taken care of that I almost forgot that I was at a doctor's office. He covers a range of procedures and the staff follows up and makes sure that the patient is doing well even after you have left. My Highest Recommendation! to Dr. Ostad and his staff! read more

I've been going to Dr. Ostad for quite a few years, I had to stop seeing him due to a change in my health insurance for a brief period which was sad. But now he is on my insurance again. The receptionists are all super sweet and it's a smooth appointment making process. Dr. O is always on time and does a full body check- he is super through and always takes a sample of any irregular moles or marks that look suspicious. I have to go every 6 months for skin checks because of my many years of visiting tanning beds. I also had a broken skin vessel (vein) on my face and he lasered it off two years ago, I was super happy with the results with that too. read more

Several years ago I had a basal cell removed by Dr. Ostad. using a MOHS procedure. Unfortunately the office is run like a production line. Dr.Ostad told me that after removing the basal cell ( which was covered by Medicare) he could offer an additional procedure for $500 which would smooth the surface so that the there would be no evidence of the surgery. I agreed. The next thing that happened is he sent his assistants in to anesthetize the area. When he returned he started the procedure without asking me if the are was numb. He proceeded with much speed. Obviously the assistants did not do their job properly and as he began the second procedure I was in excruciating pain. I told him but he dismissed my complaint and proceeded. It was a horrible experience. I will never use his services again and recommend that no one else does either. Raymond G. 2006 read more

Dr. Ostad is a wonderful, skilled and compassionate doctor. Aside from his expertise with cosmetic surgery, he's an exceptional practitioner of MOHS surgery. Both my husband and I have had carcinomas removed by Dr. Osted with excellent results. I was referred to him many years ago for removal of a carcinoma on my face that another doctor felt unable to treat. Dr. Osted not only handled it with ease, he also made sure the scar was next to invisible. As for cosmetic procedures, he's an adherent to the dictum of less is more. He asks first what bothers you before making any suggestions and he never, ever tries to sell you more than is necessary. On top of all that, he's unfailingly kind, considerate and patient; you never have to wait too long to be seen and you never feel rushed to be done. He is my favorite doctor and has kept me looking far younger than my years. I wouldn't consider going to anyone else. read more

Dr. Ostad's skill, expertise, and bedside manner are one of a kind. His work is excellent. From all the dermatology practices one could select in New York City, no one compares to Dr. Ostad and his skilled team. Thank you guys for all that you do! read more

I walked in thinking I wanted/needed Botox; Dr. Ostad recommended Restylane instead because he said that with my small forehead, relaxing the muscles of my forehead with Botox would make my eyebrows look droopier than I would want. I liked that although I had an idea of what I *thought* I wanted, he steered me to something that made more sense medically and aesthetically based on his expertise. He explained thoroughly why he made this recommendation and answered my myriad questions kindly and patiently. He took his time during the actual procedure, and paused when I needed a moment to breathe. His bedside manner is wonderful. read more

Very quick to take your money and not provide proper care or follow-up. After aggressively administering a laser procedure which failed to the produce the intended results I was left with a $4,000 bill only to find out from a veteran plastic surgeon that the procedure performed was never going to correct the issue I was dealing with. A year later I had the proper procedure performed and proved to be the right course of action. After trying to speak to Dr. Ostad about this and explain how frustrated I was - I was told that 1) there was a more mature way to handle this; 2) that I had a "big ass" scar; and 3) that I am just a "negative person." What doctor speaks like this? I only wish I had gotten a second opinion 18 months earlier - and avoided the troubles with this practice. Buyer beware...always get a second opinion and be very certain that what is recommended is the right procedure for YOU, not THEM. read more

Dr. Ostad is kind, he is an artist, and truly has a keen eye for symmetry. With over 20 years of experience I can trust that I will receive the best treatment possible. Dr. Ostad sets the bar for the highest standard in patient care. You will leave his office feeling like a refreshed, better version of you! read more

I've been seeing Dr. Ostad for more than 10 years now; he's taken care of some severe skin problems for me and has always treated me with kindness and respect. He is the best, most thorough, thoughtful, and reasonable physician I've ever had. Everyone on his staff is incredibly friendly; his office is state-of-the-art; his fees are actually reasonable, too. He has never been too busy to answer my questions and allay my fears and apprehensions. There is truly no better doctor in New York. read more

Dr. Ostad's seems to know his stuff, but patient attention, and appointments, are irritating weak points. After waiting well beyond your appointment time, you're assigned to a room where, eventually, Dr. Ostad breezes in, shakes your hand, and is out the door before you can say Jack Robinson. An impersonal conveyer belt approach is not for everybody. I received the usual confirmation call two days prior to my appointment. I acknowledged the call. I showed up at the un-godly early appointed hour this morning to be told that Dr. Ostad is not there, and his employees tried to make me feel bad for not knowing that. They finally found on their records that they indeed called me two days earlier to confirm the appointment. I received no apology, only attitude. As I said, not for everybody. Ralph Perlberger read more

I made a last minute appointment to see Dr. Ostad for lip augmentation... he fit me in his schedule which made me very happy. I waited for about 45 minutes until I actually saw the doctor... I was greated by the nurse who was very nice. She numbed me before meeting or consulting with the doctor which I thought was proactive... The doctor came in and reviewed with me details of the procedure. He numbed me further with an injection and began to inject my lips... I couldn't really feel anything but slight pressue. He was very precise and took his time. My lips swelled up right away so it was hard to know what my result was... it's not been about a week since the procedure and I am very happy with it. He did an amazing job. It was very black and blue though for about 6 days... The only reason I didn't give 5 stars was because it was expensive, it was $850/vial where other places are around $600... read more

His office was unhelpful and unprofessional. Records were lost, and when we sent a complaint letter it was not signed for by the doctor, nor did we receive a response. It felt as though it was all about the money. And when we disputed a bill we were made to pay a late fee. read more

Working in editorial for over 15 years, I have met my fair share of dermatologists and enjoyed a number of treatments that have left me both pleased and completely freaked out. Here's what I know to be true: whether dealing with a serious medical issue or considering treatment options that will help you put your best face forward, finding the right doctor is essential. Unfortunately, thanks to the market being saturated with Gilt and Groupon "specials" and doctors running assembly-line treatment centers, many people learn the value of finding a skilled and empathic professional the hard way. Think about it: how many of you know of someone who cut corners or didn't do their research and wound up with a laser burn, droopy eyelid, frozen forehead or a filler disaster? It's not only costly and taxing for the patient, but it perpetuates fear amongst would-be patients who may not explore and enjoy services and procedures that could enhance their lives because they worry something may go wrong. This is the reason I adore Dr. Ostad and his team. From the moment you walk through the door of his spacious and warm upper east side office, you are treated like a VIP. Dr. Ostad and his team don't simply want your business, they want to know who you are, what your goals and concerns are and the best way to curate a treatment plan that will fit you as an individual. With a focus on total body health. balance and education, Dr. Ostad is more than a doctor; he's a wellness coach guiding you into a happier, healthier direction. Having seen him perform a number of cosmetic procedures from Voluma and Botox (and being witness to the results) I can tell you that he is also an artist. Not one person I have seen has walked away looking "done". They simply look refreshed and rested. Best of all, he's all about the follow-up. Not only does he take time with all of his patients (seeing him and his nurse, Jennifer, work together is a real lesson in teamwork), but he doesn't just abandon you once you've had your procedure of choice. Kind, skilled, artistic, respected and truly in a league of his own, this is the doctor for those who are looking to make a long-term connection with someone they can trust and feel completely safe with. read more

Dr. Ostad is very,very unprofessional. He cancelled my appointment suddenly on two separate occasions, then they offered me an appointment two weeks later. He started talking about facial filler when I was in the middle of an Ulthera treatment. Can you imagine that? A sales pitch when he's delivering laser energy to my face. When I told him I wasn't interested he asked me if I was a doctor. His assistant then started saying that I'm not going to get rid of "that" line, referring to a wrinkle near my mouth. They both spoke to me very rudely. He takes a lot of vacations, especially within a few weeks of major holidays and in August. Overall, I see him as a very arrogant person who looks down on his patients/customers. I would never recommend him to anyone. I see most of the other reviews here have the same tone and complaint. A pattern of bad behavior seems evident. read more

Worst experience I have ever had with a doctor in the United States. 10 minutes of visits, I was charged about 400$ in moles removal plus about 700$ from the lab and nobody ever even said a word it would be such an expensive procedure, even though I had inquired multiple times. Upon a follow up conversation they said they do not know how much the procedures will cost. Incredible... it's their job and they do not know how much they charge... quite surprising.. I am not complaining about the overall costs of the procedure. I just feel it should be professional and fair to discuss APPROXIMATE costs with the patient before performing the procedures, especially for such charges. If you go make sure you know ahead of time how much they will bill for the procedures. read more

This place is generally ok but make sure you know what you will be charged for before having anything done. I had a mole removed that was hidden underneath the hair on my scalp. It was not discolored or abnormal so I did not feel the need to have it tested. It was a precautionary procedure because if it did begin to change, it would have been difficult to notice. However because I opted not to have it tested, the procedure was labeled as "cosmetic". The result is that insurance won't cover it. So for a 45 second procedure (literally) I ended up shelling out $250. Maybe I should have known this but the physician's assistant should have at least taken a moment to say something like "If I do this, we're going to charge you for it. Are you sure you want it done?". I've been to Dr Ostad's office several times over the years for skin cancer screenings and I've only seen him once. The rest have been with the physician's assistants. While I've thought the service was ok, this last visit has left me looking for alternatives. read more

Didn't stick around to see the famous doc. I waited for 35 minutes and there were still 3 people in the waiting room who were there when I arrived. Since when did docs climb to the top of the pecking order such that they can command high prices and make you sit around and wait for them? These guys have a policy to charge patients that don't show up, but the precious Doctor feels entitled to over book himself so that you, the mere customer, can spend 30 or more minutes in great anticipation of even getting into one of his 5 or 6 patient rooms. No thanks. Find a doctor who actually respects his patients and their time. read more

I have seen Dr. Ostad for skin cancer screening and 3 surgeries, and I think he is wonderful. He was genuinely interested in me, both as a person and as a patient. I used to feel very overwhelmed with my condition, but the doctor's care and advice made me feel so much more in control. He also did an excellent job with my surgeries, leaving very small scars. Unfortunately, my insurance company - for some unintelligible reasons - refused to pay for the procedures. I wasn't charged, but the doctor has since dropped the company, and so now I have to find a new dermatologist. read more

Great service!! Let me start by saying I HATE doctors or anything relating to being poked and prodded, but I have several moles that I knew needed to be looked at just in case. Ended up finding a Dr Oz clip on YouTube which featured Dr Ostad so I checked out his website and liked what I saw so I made an appointment. The staff was very friendly which eased my anxiety a lot. Dr Ostad saw me at exactly the time of my scheduled appointment (unheard of with Drs!). He was very informative and honest about which moles needed to be removed and which were nothing to worry about. Turns out only 2 out of the 5 were a concern which he handled very skillfully. It reminded me of getting a shot as a kid and thinking "that's it?" Overall an extremely pleasant trip to the Doctor!! read more

I am a 60 year old that looks 10 years younger except for my forehead. I have those scowl lines that do not disappear no matter how much make-up filler you apply. I went to Dr. Ariel Ostad's office and was greatly pleased with my results. I know longer need to cover my forehead with bangs and side sweeping hairdos. The Staff and Dr Ariel provided professional and caring service. The reception staff are very pleasant and accommodating . I will be back time and time again. Thank you read more

I recently had an appointment with Dr. Ostad. I suffer from terrible acne scars on my face and neck area. He was extremely professional and explained to me my options.Dr. Ostad assured me that in time my scares would be smaller and less noticeable. He has given me hope since I've tried everything to remove these marks. I think that in time, I will be happy with the results. Office was high class Office staff: extremely nice read more