so kind and amazing. great experience, answered all my questions and made me feel at ease .read more

Ted Labrizzi is an excellent orthodontist. The Middlebury office is modest, but clean and neat. The…read morestaff is wonderfully friendly and efficient. He also has offices in South Burlington and Essex Junction, both of which are quite fancy compared to the Middlebury office. The staff at those offices are also wonderful. HIGHLY RECOMMENDED

Just got to VT for a 2 month vacation when the wire on my son's braces popped out. This office was…read moreamazing in getting us in for an emergency appointment and Dr Roger took great care of us. Thank you, thank you!!!

Worst dental experience ever. My child was forced to receive a gas sedative for a minor cavity,…read morestill experienced pain with added injections, and then was told that the dentist would not fix all cavities in one sitting but in as many there were cavities with them all being under gas. The dentist treated like my child was a factory item, the dentist allegedly "cleaned" each cavity within one and a half minutes (I timed it) and was out of the room within seconds.

I can't say enough good things about Champlain Orthodontics! I just finished treatment and my…read moreexperience was everything I hoped for. Each visit I was greeted by the team's very friendly and efficient receptionist (Kathryn). Dr. Eaton and Mindy (my ortho assistant) were very thoughtful, extremely competent, and provided pain-free care - always ensuring my needs were being met. Lisa (treatment coordinator), and Trisha (billing coordinator) were also excellent to work with. They provided total transparency on the treatment process, insurance coverage, and what my total costs would be prior to treatment (all of which are VERY important to me as a customer). My experience was seamless - for anyone needing or looking for treatment, this is the place to go!

the chaplain orthodontist is a great place to get braces because they are nice and helpful. I…read morehighly recommend this place.

After searching for a dentist in Vermont, I am so glad I found Timberlane Dental. While I was…read moreinitially told new patient openings for general care wouldn't be until January, they were able to get me in much sooner for an acute issue with my wisdom teeth. From the moment i walked in, I knew i wanted to establish care here. The office is inviting and calming, with separate rooms, ample windows, and tranquil paintings. The entire staff is warm and welcoming. My dental assistant was efficient and we were even able to combine my new patient exam and cleaning into a single visit since I was already there. The hygienist was amazing--she talked me through the entire process, was so gentle that I didn't feel any pain while she was scraping or flossing, and even asked me about college. We established a hand signal as a way to communicate if I needed a moment. My dentist, Dr. Heer, was also wonderful. She gave me a jaw massage to release tension, complimented my teeth, and even joked about me winning an Olympic gold medal after I mentioned my athletic pursuits. After years of dental anxiety, I can finally say I feel completely at ease. I highly recommend this practice!

Excellent care. They really know how to hire great staff. I have always received thoughtful,…read moreskilled treatment, and no over treatment planning! No overwhelm, which is so rare. I trust them.

Ted Labrizzi is an excellent orthodontist. The Middlebury office is modest, but clean and neat. The…read morestaff is wonderfully friendly and efficient. He also has offices in South Burlington and Essex Junction, both of which are quite fancy compared to the Middlebury office. The staff at those offices are also wonderful. HIGHLY RECOMMENDED

The Doctors at associates in Orthodontics in Essex Junction, VT are very good and professional. I…read morehad both of my daughters have their braces done there and I am very satisfied with the result. They will also work with you if you need a payment plan. The staff is friendly and the hours convenient. I highly recommend this practice.

one of the best dentistry for kids I have ever been to. The staff is friendly and great with my…read moreson. The television on the ceiling are a great touch for keeping the kids distracted while having their teeth clean. I would recommend this office to anyone who cares about great service and excellent treatment of their child. The front desk is always so polite and willing to go above and beyond to make sure your questions and concerns are answered. Always willing to work with parents with busy lives when scheduling. The doctor is so friendly and my son just loves his fashion in glasses. I would give 100 stars to this place if I could they have made going to th dentist so easy as my kid looks forward to going now. please Take the time to look into this place I'm sure they will have you switching to their office after just one visit. Top tier service and professional staff. Your missing out on a great experience if you haven't been here.

Absolutely wonderful experience at the Burlington office. Every staff member I met was very…read morefriendly. Lynae at the front desk went above and beyond to fix an issue that frankly I had caused. Dr Cooper helped ease any anxiety and would give a heads up before any potentially painful portions of the exam. She had tons of great ideas for better care that fit my specific lifestyle! Overall, they are patient-forward and will take great care of you.

Very nice and efficient office! Dr. Penney and Jody (the hygienist) were beyond kind and took care…read moreto make sure I understood what was happening and how to best care for my teeth.

If I had the option to do ZERO STARS I WOULD! We have been…read moregoing to timberlain for 20 years. My 3 children and myself have had many bad exsperiences in the past couple years. We waited 8 months to get a teeth cleaning then at the last minute they canceled and told us they couldnt get us in for another few weeks. Zero teeth cleaning option, and many, many months wait! I set up my daughters teeth cleaning and specifically said absolutley no x-rays just a teeth cleaning, they did xrays anyway. When I talked to billing they said it doesnt matter if you said no x-rays your daughter is over 18 yrs old she could have said no. seriouly.... they dont give a crap about how you feel about xrays as we have stated multible times we dont want them throughout the years we have been. also insurance only covers every few years so we have to pay for them. its all about the money not caring about beliefs or how many times you have expressed your rights NOT to have them. they will not take the xray fee off the bill. Today I had a tooth emergeny and needed a chipped tooth fixed. they wouldnt look at it and fix it on the same day, (it took a few days out to even schedule) I went in and they made me wait over 20 mins I sat down and I timed the Dentist. they looked at my tooth to evaluate and it took the dentist 4 minutes exactly! they told me I'd have to set another appointment to have it fixed. They were going to charge me $125.00 for my 4 minute exam!!!!!!! How about I charge you for my time waiting over 20 minutes! I asked why is it separate charge for 4 mins/why wouldnt that be part of the fee for fixing the tooth? They said well its a doc appointment. NO BS, an apointment is atleast a procedure that would take 1/2 to 45 mins like a teeth cleaning well any time slot... i was in your chair 4mins! THEY ARE ONLY LOOKING TO CHARGE YOU AS MUCH AS THEY CAN! The billing people are Rude, and augumentive! STARTING LOOKING FOR NEW DENTIST RIGHT AWAY. I HAVE FOUND A NEW DENTAL PLACE IN ESSEX FOR ALL OF US! BTW- they booked an evaluation and time to fix tooth on the very same day!

I brought my twins to Timber Lane Pediatric Dentistry in Essex Junction yesterday. The doctor…read morewaited for about 20 seconds for the numbing gel to kick in, but I don't think that was sufficient time before giving my 4, almost 5 , year old an injection in her gum because she writhed in pain crying. She had been fine until then. With nitrous mask on and all. It was Dr. Tom Ruescher. Then the numbing medicine must not have had enough time to kick in either because my daughter was again in pain when the dental assistant, Kara, inserted a metal tooth ring. My daughter sobbed softly "you hurt me!" The dental assistant turned on my daughter in a stern voice "No, I did not hurt you! That did not hurt! I didn't hurt you!) I need to find another dental practice. I had called to ask how long topical gel takes to take affect and I was told by another doctor 10-15 seconds. Contrary to the research I have seen. It seems that the practice rushed on purpose to make it unbearably painful for my very compliant child so that they could get us to change to full anesthesia at the hospital. That place is not one of integrity nor is it humane. Where are the regulations? Why aren't there minimum time requirements implemented? I have suggestions for making their practice better. Nobody is perfect and we can all improve, myself included. The practice could improve their services especially for children: 1. Waiting longer after applying topical numbing gel. So that the numbing gel can adequately numb the area and the injection can be as pain free as possible. 2. Wait longer for the injected local anesthesia to take effect. So that the child is not in pain and traumatized. 3. Allow for children to take the nitrous mask off, if they want. Their little bodies know when they have had enough. 4. Listen to patients and their families. 5. Treat the patient and their families like people, not numbers. Would you (the doctor and dental assistants) have done everything the exact same way if it had been your four-year-old son/daughter in your dental chair? I hardly think so. Thank you for taking the time to read this. I hope children can be better protected with clear pediatric guidelines in medical practice.