I was writing my review for Ballston Mall (which sucks) and realized I should do a review for…read moreExpress Jewelers. I really like this place. I have used it for several watch battery replacements as well as to have the band on my Wenger tightened. But don't that the name fool you. They are not express unless that is what you need. When you need or want them to take their time they will. You see this is the place my now hubby learned about rings and designs and got comfortable making a decision. They were nice and helpful, he learned a lot and in the end felt good about his decisions. They were never pushy. They helped us find designs we liked and that messed well with our personalities and preferences. I hope they continue to exist for a long long time, after all we plan to get anniversary rings. Good place for guys to learn about engagement rings.

Love the new store! Definitely a step up from the old Ballston location…read more I've been buying from Raul & Donald for years, and they are simply the best. Honest, professional, and personable. They have handled pretty much everything I've needed. New items, custom work, engraving, repairs.

If you are not using Belle View Jewelers for your jewelry needs you should be asking yourself why!…read moreI have been going there since moving to the area a few years ago and have been getting amazing pieces there. Rami and Rhonda know me by name when I walk in, they help select the best style for my needs, taking whatever time I need. The purchase is always made with no pressure and I walk out. It's as simple as you would expect it to be!

Battery replacement was $25 plus tax. Quick service, about 5-10 min…read more Personable sales lady and a pretty store. Alas I don't wear metal so nothing jumped out at me.

Had a great experience in here yesterday. I called about bending my engagement ring after smashing…read moremy finger between a table and wall. I had to use pliers to get it off so not only was it bent it also had "bite" marks from me bending it to get it off my finger. I wasn't sure what to expect but I was certain it would never be as beautiful as the day I got it. I called first after doing several Yelp searches near me. I settled in Mount Vernon because of location and positive reviews. I was hoping the fix wouldn't cost too much but the owner was unable to tell me without seeing the ring. He also figured he'd be able to do it on site same day. I walked in around 3 and it was empty. He has a little buzzer and promptly opened the door. I showed him the ring and he said he would be able to fix it in about 30 minutes and for $40. I was shocked. I was so happy to have my ring back. I also asked if he could clean it and he said no problem. I came back at 4 and the ring was ready for me. Beautifully shining and in perfect circle shape! It has never looked better. The ring was bought in NC so I am so thankful to have a trusted jeweler nearby. I also inquired about getting a new wedding band and he showed me a few in shop (he doesn't keep a lot on hand) but also showed me a book with rings he could order. I most definitely plan to do so! This shop has old clocks and such that this man can fix which I think is so special because it's a thing of the past. Overall a great experience and very reasonably priced!

I purchased a Howard Miller Mantle clock in the summer of 2024. I was charged for the repair for…read morean item that should have worked at the time of sale. Later I learned that the clock is not adjustable. I left Bulova Divers watch to have the movement repaired. I was charged twice for the repair. I took the watch to a different shop and was informed it needed a new movement. So the repair was apparently not made. I paid twice to have a Ships Clock repaired. I still does not work. I asked for mild compensation and was denied. KJ Park does not guarantee his work.

Quick, friendly and attentive services. Will be my main location for my future watch repair needs.read more

Smooth, fast process to get new watch batteries. Great customer service and great prices too. I…read moredefinitely recommend them!

I came on a Sat afternoon and thanked him for being open on the weekend. One of my sub-dial hands…read morehad come loose in my watch and he said he thought he could fix it right there. About 5-7m later, he did. Solid. During this time he was helping his neighbor with a flat tire so had a machine pumping air outside and he tried to help them at the same time. I thought that was cool that he was trying to help them. I also talked to him about the business of watch repair which he told he had only been doing for 7 years(!). At the end I asked if he could break a $100 bill and he did! That was again cool. Really down to earth guy and just super pleasant to to talk to. Charged me $30. I offered to leave him $5 for tip and he turned it down. He said, he named his price. Will come back and get my watch maintained by him in the future.

Brett does excellent work! This is a GEM of a business and I can't recommend him highly enough…read more Superb customer service, expert craftsmanship, timely repairs and fair pricing. He is a very honest guy that I trust 100% w/all watch-related repairs/rebuilding/replacements. No matter the brand, Brett gets the job done - a true craftsman!

I had no idea that coming in for a restring of my pearls would end up in such a wonderful business…read morerelationship. Grace is absolutely amazing! She has been from my very first visit. She has always treated me with the utmost kindness and respect. She's such a pleasure to talk to and do business with. That said, I do feel compelled to share an observation regarding the uncomfortable level of attention I sometimes receive from some of the male police officers/security staff while shopping. On multiple occasions I've noticed prolonged staring and a sense of being closely watched in a way that I don't see directed toward other customers. It makes me feel uncomfortable and takes away from what would otherwise be a quite enjoyable shopping experience. In contrast, the female officers have always made the environment feel much more comfortable. One officer in particular, a Black woman with short, curly salt-and-pepper hair, goes out of her way to create a consistently welcoming atmosphere. She often greets me before the staff has the opportunity to, chats with both me and other customers, and, during slower moments, can usually be seen wiping down the display cases with a microfiber cloth to make sure they're clean and presentable for the next customer. These are small but meaningful things, but they make a discernible difference in the shopping experience. Now...Back to my pearls. During my initial visit, I brought in my necklace which had been horribly restrung by another jeweler. Honestly, it looked like a toddler did it. While, I waited for Grace to grab the paperwork, I took a look at some of the beautiful pieces they had available in the store. Grace informed me that they were running a special, offering an additional 20% off of all jewelry that month to celebrate the store's anniversary. After I completed the paperwork for my pearls, I mentioned to Grace that I was interested in upgrading my white gold and diamond tennis bracelet: I intended to sell my current one and purchase a new one. She gave me the information necessary for that transaction and gave me a specific day to return so that a gentleman named Andrew would have the opportunity to give me a price for my existing bracelet. I came back on the day that she recommended and brought some other pieces that I no longer wear as well. I ended up selling the pieces (for a bit less than I thought I would get), but after talking with Grace, I realize that another diamond tennis bracelet might not be the way to go. She asked me if I had any interest in yellow gold. I told her that I haven't worn yellow gold since I was a child and that it's just never been my thing. She told me that it would look beautiful on my skin given my complexion, and she brought out a set of gold necklaces that were not shown on the floor for me to try on. I had to admit... She was right. Based on the aesthetic I told her I wanted when I was planning to get a new diamond tennis bracelet, the pieces that she showed me aligned much more with my vision. Essentially the conspicuous detail of the craftsmanship was much more impressive (to me) than the "bling". I ended up leaving with a completely different bracelet than I expected, but every time I look at it, I'm so much happier than I ever was with my diamond tennis bracelet. When I came back to pick up my pearls, Grace showed me some other lovely pieces that they got in... which I'm also considering adding to my collection. I love that Grace took the time to truly learn and understand my aesthetic, as well as my rationale behind it, as opposed to just selling me the first shiny thing. After I purchased my new bracelet, she confided in me that she was really glad I didn't buy the diamond tennis bracelet I had my eye on, even though it was a more expensive piece, because this item, in her opinion, looked so much better on me. What started as a simple visit to get my pearls re-strung has become the foundation of a long-standing business relationship. I appreciate that I have one dedicated person that I can go to, who has taken the opportunity to get to know me, not just as a potential customer, but as a person and is able to make recommendations from that place. I don't think enough businesses understand or value the importance of that business relationship. I'm currently planning to purchase a few additional items (that I otherwise had no intention of buying) simply because I value this relationship, I want to support the business, and because Grace took the time and care to gently push me past my comfort zone and help me to evolve my aesthetic. I've already referred this business several times and I am looking forward to many more future visits and future purchases.

I came in to have an old inexpensive watch band replaced and the pleasant older man that helped me…read morefixed my watchband in about three minutes and refused to charge me. He said come back when we can help you. This store is a gem!

So so so nice! Fixed my boyfriend's watch in 5 minutes and explained to me how to adjust time…read more Couldn't have been better!

I had 2 watches that needed new batteries. I have had watch battery replacement at a couple of…read morelocal places...experiences ranged from good (but not very convenient to my residence) to overpriced and long waiting times. I'm really glad that I gave Sacramento Jewelers my business today. It's a family owned jewelry store and I was greeted with a warm smile at the door. When I asked about replacing the batteries in my watches, instead of disappointment for such a small request, I received a very cordial and friendly response. Both batteries were installed in under 20 minutes and it was a total of $30. $15 each, and these were not inexpensive watches. I couldn't have been happier. Highly recommended and I'll come back to have a look at their jewelry and gold collection in the future.

Folks working at this booth on the first floor of the main Tysons mall are very friendly and…read morehelpful. I had the batteries of 6 watches changed there so far last year for different watches. they just did the job immediately upon my arrival while I waited. They worked professionally and quickly. I also liked the 1 year warranty they provided free for the low cost they charged to change the batteries. I am bringing all my watches to these guys when needing new batteries. I can replace them myself, but for the small additional cost of materials and friendly services I prefer these guys. There are other places that charge much more and offer no warranty unless you pay much more. They have also been able to make adjustments on the watch bands.

Fast, efficient, courteous and inexpensive watch battery replacement. I had two watch batteries…read morereplaced in two watches for $20. For comparison purposes, it cost me $25 for one watch at Union Station DC.