Kevin in the shoe department at Bass Pro in Mesa, AZ, was phenomenal. He was courteous,…read moreknowledgeable, polite, helpful, and a great sales associate! He helped us process an online order. Helpful and 100%! Thank you.

Everything is ridiculously over priced. Saw online that they had a pair of shoes in store I had…read morebeen wanting so I came down at 830 and wandered around the shoe department until about 850 and NOONE came to check on me up until about 858 when I was already walking out a lady rudely asks if I needed help because they were closing in 2 minutes. I said no I didn't find what I was looking for I stood around by the shoes for almost 30 minutes but thanks anyways. She then " escorted me " to the door like what?? was I gonna book it back in? Nooooo Not to mention the shoes are so unorganized everything is mixed up. Idk why I keep coming to this store I leave disappointed and empty handed every time but hey at least my wallet is still happy. I'll just order online directly next time. Thanks for reminding me why I hate going in store!! ZERO out of ten I do NOT recommend!!

They took out the one decent department this store had, no more fishing stuff at all..read more

Nobody seems to care at this store. All the younger people they have hired are rude, do not know…read morewhen their own sales are going on, and overall unpleasant. They act like you are bothering them with questions, or to get rung up. Customer service is scarce at this location.

UPDATE: Yakima store had a complete make over, including staffing - congrats to HR, you have…read morepleasant and helpful employees. My only criticism is the clothing area is too crowded, hard to move around and see items, but at least it's neat and organized.

I'm not sure who the current version of the Fresh Prince is, but whoever they are, this is probably…read morethe place where they would shop if they lived in Yakima! This is definitely the spot to go when you're interested in new clothing trends, classic and new shoes as well as plenty of vintage items like jackets and jerseys. I came in on a random Monday afternoon and found a number of things that immediately peaked my interest, despite not being a particularly well dressed individual. With my 30th percentile looks and 15th percentile charm, any help I can get is always appreciated! With styles ranging from those of a skate shop, which this also is, all the way to trends that make any trendsetter jealous, they've got just about anything that you're looking for within the genre. I picked up a pair of shorts which quickly work their way into my rotation. I also saw some old-school Reebok pumps, which may be something that I need to get in the near future. The dude running the place is super chill and does a great Job of staying up on trends both new and retro. In the same way that the haberdasher brings a very cool spot for final clothing, this place brings a real for anyone looking for some good street gear!

Favorite store to go to in Yakima. New Yak City is like a cracked out Zumiez with much better…read morecustomer service. I personally don't skate but like the style of clothes made for skaters. Also have a favorite graphic tees from filthy brands that you can't just find anywhere else. The owner is always nice and I talk it up with him every time I go in, recomend this place

Will big five is not the most extensive nor incredible sporting good store on the planet, it's been…read morea local staple for a long time and given the long Jevity of the spot, they definitely get a bump up in my book! The selection here is solid, with much of the same stuff, though with a smaller footprint then you'd find at a Dick's Sporting Goods. We've always had pretty good luck finding standard athletic apparel, cleats and most of our winter needs here. Recently they were one of the only places in town that actually had sleds when there was snow outside. The prices here are always competitive and they tend to have pretty good weekly sales. While I've never done it, it's also the sort of place that would probably match prices from other stores if you asked them about it. Bottom line - they're worth checking out for just about anything sports related

This place is one giant struggle bus. It's shockingly difficult to get help for how many employees…read moreare on the floor. I put something on hold a few weeks ago. When I picked it up, I couldn't get any help. Taylor was way more interested in getting attention from the male customers and flat out ignored me standing in front of her. I asked for help and she didn't say anything. I then told her I'd been standing there patiently for 10 min and she again ignored me. Terrible service.

Okay I've never given a review for a place that messed up, but this small business is amazing. My…read morehusband got a brand new snowboard for Christmas (his first new board in like 10 years) and automatically went to the amazing staff at Sporthaus for a wax. I've never seen my husband so disappointed when he got back from the shop. The scratches were a little ridiculous. He was super bummed, but less than an hour later one of the owners called him personally to express how that work was NOT up to their standards as a business and wanted to work with him on how to make it right. Thank you Sporthaus for doing something a lot of business owners (and let's be honest, the majority of people) dont do, which is taking accountability and wanting to make things correct. We will continue to go to your business based on the amazing customer service, value and realness.

This is Probably the best place to get all of your equipment for skiing, snowboarding, or even…read moretennis. This is where I have been going since I was about 3 years old. I don't know what I would do without Sporthaus. Sig and all of his team are the best. It is great customer service and has a line up of all good items. Thank you so much sig for everything you do with my skiing and tennis needs. This place is wonderful!!! Sincerely, Kaige Skinner

I have purchased a half dozen tents and other canvas products over the last 35 years. Yakima Tent…read morehas always been 100% up front and honest with great work and outstanding prices.

Very nasty people that work there. Not friendly nor helpfullread more

Extremely unsanitary, yesterday I was at the mall and happened to see they had masks a no mask no…read moreentry sign. I was with my friend and I was the only one who had a mask so I went in to look for one so she could enter the establishment. I got through a couple stores and see footlocker was the only one with them available. I grabbed one and was on my way out when a big Mexican female with a ponytail told me I had to put it back. I tried explaining to her that it wouldn't be completely sterile because I already had it in my hand and it wouldn't be the most hygienic thing to put it back for a stranger to put on their face she continued to have an attitude so I put the mask down and left. She didn't even give me a chance to explain that we were going to do some shopping at the store but I had to get a mask for my friend first so we left without buying anything.