DO NOT PURCHASE FROM GLISSON'S IN EVANSVILE INDIANA. THIS COMPANY TREATED ME VERY BADLY AND THEIR…read more"SOLUTION" WAS UNFAIR. I needed a 2018 Kia Sportage engine and found one with 41,000 miles at a good price from them. All good so far. Called, paid with my credit card, told them I wanted to make sure no one bought the engine out from under me. Yes sir, all good, it'll be ready in a week. I called back in 7 days and they tell me I have to fill out a credit card form, and I haven't paid and it'll be another week. Meanwhile I'm paying for a rental car... they did figure it out and they took the card info which they did have and he moved the removal up to try to make up for the screw up. Not great but OK... then, I get a call, the engine is ready. I live in Nashville, it's 2 hours and 40 minutes each way to pick it up. I hired a friend to pick it up, paid him $300 to do so. He goes and picks it up. My mechanic tells me they gave me an engine with 71,000 miles on it. The number on the receipt doesn't match the engine number. I call and talk to them, tell them the situation, they didn't offer anything to make it right. I threatened the BBB, so they said hold on, let me call you back. Per the internet, I should be getting close to 30% off for the mile variance - 20% vehicle depreciation for every 20K miles. The engine was $2600 plus. To make it simple, $2600 - 25% is $1950. To be fair, it should be a minimum of $1000 off. At first they wouldn't do anything and the best they offered me was $200 off. THIS IS A COMPANY THAT GIVES VERY POOR CUSTOMER SERVICE AND DOESN'T TAKE RESPONSIBILITY WHEN THEY MAKE A MISTAKE.

I deal with them from time to time. Never left out mad…read more Recommend as a parts finder. Maybe they have a engine that'll fit a 1995 GMC Pick up 2 wheel drive automatic 2500. Maybe they will install it for a reasonable price. I'm calling them tomorrow morning. Thanks.

Beware, I was supposed to receive a $100 gift card for opening up a credit card account when I…read morebought new tires and never received it. I will be cancelling the credit card. Service was fine. The $100 credit to apply for a credit card is a scam. I won't be back.

Customer service was not great. I went in for a (not free) quote on my car and when I got it back…read morethe mechanic never explained what was wrong with my car. Instead handed me a paper and charged me. No small talk was even given. Absolutely awful customer service will not be going back.

Sales men located here we're very nice and helpful to get the deal. I wanted at the financial…read moremanager lady here was really nice in person. Then after that I called and had a question and she was just over the top mean and snarky and nobody seems to actually know when all the paperwork were filled out and they made a mistake and didn't write my $500 deposit in the first time so we had to sign paperwork twice

Bought a used car and not even a week later it had to be jumped. When it was checked, the battery…read morehad almost no juice. There is no way that it got that bad that quickly so it was definitely never checked. We were told they perform over 100 points of inspection on their used vehicles, but I guess the battery life is not one of their points. Dealership wouldn't help us at all. I get the "as is" statement but also it's terrible customer service retention. It's ok, I went and bought a brand new Ford Escape a few weeks later at a competitor. Will never return and will not recommend to anyone I know

Answered my question and was able to have item ready in just a few days and message back it was…read moreready for pick up

Friendly and knowledgeable customer service wide variety of cheap and reliable parts a lot is clean…read moreand easy access to vehicles and the parts you need I'm going there for years they said lots of money on all the vehicles that I've had and had to maintain over the years

Misleading pictures and lot is in shambles. Do not waste your time here because they are more than…read morewilling to let you waste it.

Chris and Nick are great guys! They always make sure their customers are taken care of and…read moresatisfied with their purchases! I would highly recommend them for product selection, installation, and customer service! Respectfully, Tom Moore Henderson KY

You want to trust the folks that fix your car? You want quality service at an affordable cost?…read moreThen, go see Muffler and Auto Express. I have been there several times over the years. And every time, I am more than satisfied with the work they do. I will always remember the first time I went there with a muffler issue. And the mechanic (maybe the owner?) showed me what the problem was, told me my options, and asked me what I would like to do. That impressed me. And the job was top notch. Honesty. Expertise. I highly recommend this local business.

Not the same with Danny Hayes being gone ! Danny was the Leader, the glue, the Honesty, the Talent…read moreand the great Customer Service Director,,,, not nearly the same !

I recently brought in my 2024 Ram (with less than 10,000 miles) due to an issue with the windshield…read morewasher fluid not spraying properly. the issue was a crimped hose. Later, I received a call stating that my vehicle was ready and was surprised to be given a bill for the repair. When I inquired about warranty coverage, I was told the issue was caused by a rodent chewing through the hose. However, no leaks were present before the service--only a visible crimp. At pickup, I was shown a small piece of hose with a hole, allegedly from a different area of the vehicle. I was also told the original crimped section had been straightened out, then cut and spliced with a larger hose. What concerns me most is that all repairs were completed before I was contacted or given the opportunity to approve or decline the service. I was then offered a "discounted rate" as a resolution, but my concerns were largely dismissed by Michael, the manager. I'm sharing this experience to express my disappointment with how the situation was handled and to caution others to ask detailed questions before authorizing service here.

Place was packed...which isn't surprising on a Saturday morning. The most ridiculous part was a car…read morepulled in 3 places behind me and got out at before my car has even been pulled in. No appointment, so they just got pushed ahead. There is no organization here when it's busy. Been here as long as they said I would and my vehicle hasn't even been pulled in yet. Going to have to get my oil changed elsewhere.