DO NOT PURCHASE FROM GLISSON'S IN EVANSVILE INDIANA. THIS COMPANY TREATED ME VERY BADLY AND THEIR…read more"SOLUTION" WAS UNFAIR. I needed a 2018 Kia Sportage engine and found one with 41,000 miles at a good price from them. All good so far. Called, paid with my credit card, told them I wanted to make sure no one bought the engine out from under me. Yes sir, all good, it'll be ready in a week. I called back in 7 days and they tell me I have to fill out a credit card form, and I haven't paid and it'll be another week. Meanwhile I'm paying for a rental car... they did figure it out and they took the card info which they did have and he moved the removal up to try to make up for the screw up. Not great but OK... then, I get a call, the engine is ready. I live in Nashville, it's 2 hours and 40 minutes each way to pick it up. I hired a friend to pick it up, paid him $300 to do so. He goes and picks it up. My mechanic tells me they gave me an engine with 71,000 miles on it. The number on the receipt doesn't match the engine number. I call and talk to them, tell them the situation, they didn't offer anything to make it right. I threatened the BBB, so they said hold on, let me call you back. Per the internet, I should be getting close to 30% off for the mile variance - 20% vehicle depreciation for every 20K miles. The engine was $2600 plus. To make it simple, $2600 - 25% is $1950. To be fair, it should be a minimum of $1000 off. At first they wouldn't do anything and the best they offered me was $200 off. THIS IS A COMPANY THAT GIVES VERY POOR CUSTOMER SERVICE AND DOESN'T TAKE RESPONSIBILITY WHEN THEY MAKE A MISTAKE.

I deal with them from time to time. Never left out mad…read more Recommend as a parts finder. Maybe they have a engine that'll fit a 1995 GMC Pick up 2 wheel drive automatic 2500. Maybe they will install it for a reasonable price. I'm calling them tomorrow morning. Thanks.

We have a rental, that had a side wall hole in it, and the gentlemen here at this location were…read moreamazing! Got us in and out in a timely manner and assured us in every aspect. They tried to bill the rental agency, but to no fault of their own the VIN numbers wouldn't match (even though they did), so we had to pay out of pocket. If I ever had any issues like this again, I would go to a Pep Boys!

Beware, I was supposed to receive a $100 gift card for opening up a credit card account when I…read morebought new tires and never received it. I will be cancelling the credit card. Service was fine. The $100 credit to apply for a credit card is a scam. I won't be back.

I find it very odd that negative rating on here are from California????? I satisfied with my…read morepurchases

I originally put in a very nice review and oh how things have changed. My bank flagged my loan for…read morenot only discrepancies/hidden fees but also for FRAUD. Turns out there are a VARIETY of cases in the past and currently going through court for this and management in prison for this as well. This is still a real ongoing concnern at this time. Fun fact: this company has more complaints/issues than EVERY ford dealership combined in Indiana alone. Town and Country Ford; number 1 for fraud!

Friendly and knowledgeable customer service wide variety of cheap and reliable parts a lot is clean…read moreand easy access to vehicles and the parts you need I'm going there for years they said lots of money on all the vehicles that I've had and had to maintain over the years

Answered my question and was able to have item ready in just a few days and message back it was…read moreready for pick up

Misleading pictures and lot is in shambles. Do not waste your time here because they are more than…read morewilling to let you waste it.

Chris and Nick are great guys! They always make sure their customers are taken care of and…read moresatisfied with their purchases! I would highly recommend them for product selection, installation, and customer service! Respectfully, Tom Moore Henderson KY

You want to trust the folks that fix your car? You want quality service at an affordable cost?…read moreThen, go see Muffler and Auto Express. I have been there several times over the years. And every time, I am more than satisfied with the work they do. I will always remember the first time I went there with a muffler issue. And the mechanic (maybe the owner?) showed me what the problem was, told me my options, and asked me what I would like to do. That impressed me. And the job was top notch. Honesty. Expertise. I highly recommend this local business.

Not the same with Danny Hayes being gone ! Danny was the Leader, the glue, the Honesty, the Talent…read moreand the great Customer Service Director,,,, not nearly the same !

I brought my vehicle in for full service - oil, filters, rotation, etc. I was getting ready to…read moretravel out of town and ask them to double check tire pressure and check for any nails. After I left, I stopped by to fill up the gas tank. As I was filling up, I noticed a screw in the back tire. I was so damn mad, I went right back to the Express Lube to complain I didn't get what I ask for. At first the guy tried to argue that they did everything I requested, and they either missed the screw or I picked it up after I left. I was so pissed because they were closing, and I had to leave early on a long road trip. The guy finally said, "pull it in." He removed the screw, plugged the hole, checked all the tire pressures, and didn't charge me. Everyone else had left and it was just him. I told him I appreciated him doing right by me. I will continue to do business there, but I will still double-check to see I got what I paid for the first time.

They have moved, Now only taking appointments showed up old location went to new location hours now…read morestart at 8. old customer never were told they had moved no mailing nothing, They had a 1st appt. waited for help to come in 8 o clock took over 1/2 hour after waiting . Price from old location 6 months ago up over 30%. cashier rude should be replaced. When you want to sell new cars this part of the business is the most important to keep customers with you. Will not go back even for a new car or truck there are more places to buy from.