Great!! I was in a…read morepickle with a volvo that was shaking a lot during acceleration! Chris at Ridge Street was AWESOME -- over the phone with a description of the symptoms, he was able to confidently tell me exactly what he would do to to confirm his hypothesis. We brought the car in and it worked out really well -- he did the diagnostic and confirmed his suspicion. There was no pressure to get the car fixed with him, and he told us that we could still drive the car and got us on on merry way. After getting our day done, we simply dropped the car off at the gas station later that night. They fixed the car in 2 days time and let us pick it up on off hours, again using the gas station. It was great -- hope not to be in need again, but will definitely go back if I have to.

STAY AWAY...even if it's a simple oil change. We went there for an oil change on our Lexus and they…read morecame over with a laundry list of things that needed "Immediate Attention!" The most egregious was their claim that our front brake rotors and pads were worn and dangerous. Ironically we had put in new front rotors and pads at our local Lexus dealership two months earlier. The owner said that our air suspension was iffy and that they also needed attention. Because of his claim that we needed front rotors, we knew that this place was a ripoff clown show. We were nervous about the air suspension so we stopped by the dealership. The Service Manager checked and said the air suspension was perfect. I would be extremely wary to bring my vehicle into these grifters. Not only what they told us was abhorrent, but the fact that they put the fear of God into us over their claim of a worn out, pricy air suspension. If they'd do this to us, why wouldn't they do it to you? STAY AWAY!

Sept 2018, I was in an accident which completely demolished the driver's door of my Audi sedan…read more When my insurance haded me a list of possible repair shops I was overwhelmed. I chose US-1 Auto due to its proximity to me: it turned to a better choice than I thought. US-1 Auto is a small family owned business which still does work in the time honored way of labor intensive thoroughness with a meticulous attention to detail. With a late model Audi, it not just about repairing a door. The drive systems, safety systems, even the emergency braking are integrated into one AI unit. Essentially the car had to be partially rebuilt. US-1 Auto complete rebuilt the door - right down to it being able to swing completely closed with a single finger push. The paint work is literally flawless even under differing light. They worked with Audi to purchase and install authentic Audi parts and had the systems reprogrammed at an authorized dealer. When this tiny repair shop was done, the car performed BETTER than before. There is something to be said about the "old-fashioned" way of performing a task with exhaustive attention to detail. US-1 Auto understands this and the apply that principle with fervor.

entrusted ted and steve to sell my fiance's vintage '59 ford after john passed away in 2022.i would…read moreeither see ted socially or either talk or text with him around 3 times a week. i always had several doubts and questions about how he was handling this possible sale...but the smooth talker always had an excuse to appease me ( i'm 82 years old) after years of frustration we ran the vin # and learned teddy sold this car without my knowledge 18 months before. despite coming to an agreement...after police involvement... concerning the amount he owes me...i have only received a small partial payment. the second payment was promised on oct 1st and of course all i got were lies and excuses. ted has consulted with a lawyer and i wouldn't be surprised to learn that they figured out an angle to not pay me the remaining balance 0f $ 20,000.00 which he promised to pay me . thank goodness i have tape recordings etc. to prove it. it's just very sad to be in this position of being conned by a supposed friend at this stage of my life. i need this money...which is a fact that teddy is aware of. in response to steve t's reply; firstly....us auto was the people who serviced this car on several occasions and you were totally aware of it's mechanical status. secondly...prior to john's passing he called his attorney and asked him how to ensure that the car was left to me. carl told him to sign the back of the registration...which he did...and i have a letter from this lawyer confirming the conversation. thirdly you came to my house on sept 1st with the first payment and as you know i wrote the balance due\ of $20,000 on the receipt and you then assured me that i would receive my next payments on oct 1st...which never happened, fourthly...selling the car without telling me...and pocketing the money is totally illegal and you know it. i asked for a bill of sale and the name of the buyer and ted refused to give it to me...but i am working on getting it. oh yes i am sure that you have ways to produce receipts for repairs that for repairs whether they were done or not. in fact 18 months after the car was already sold and i was clueless your father was telling me he needed to replace the engine. even though the nrpd supervisor said " we know about this guy" i still tried to handle this matter in a quiet and business like manner. unfortunately you have not kept your side of the bargain and obviously attempting to weasel out of our agreement please stop trying to make it look like i am the problem and you are the good guys. the facts will prove that you are the ones who tried to defraud me. To repeat myself you and your Father sold the '59 ...never told me...hid the money in your bank account for over 18 months until I found out. Maybe you were hoping that because I was having serious heart issues and am 82 years old that I would die . Can't prove it...just wondering. BTW.I HAVE TAPE RECORDINGS RE: OUR FINANCIAL AGREEMENT.WHICH ARE TOTALLY ADMISSIBLE IN A NYS COURT OF LAW. FROM OCT 2023 TO NOV 2024 Us Auto listed the '59 with the same VIN # for $ 39,995.00. The car was sold in 2024. Does that sound like a car that was in poor condition despite your trying to convince me that it wasn worth anything ??? Trust me...it takes a lot to get this upset...but after 4 years of listening to your stories and excuses I believe that I am entitled to " speak my truth "

My family has been going to Bert's for years. The professional manner, the team and Bert himself…read more Have always been a positive environment. Great place to get your car repairs done, on time service.

I've been going to Bert's since 2004 (exclusively), and have sent dozens of people over there - it…read moreis exceedingly difficult to find a decent mechanic who wont' rip you off, and even more difficult to find someone who talks and treats you with respect. I've taken my car there three times and told nothing was wrong, no charge (where else are you going to get that???). One (rare) time I took my car there and they put the left-sensor on, when the right sensor was the malfunctioning one - again, fixed no charge. Yes, a mechanic is going to be expensive, but taking your vehicle to someone disreputable is going to be even more expensive. Bert's has been family owned for 60+ years, and there's a reason - he takes care of his customers, AND their vehicles.

Excellent customer service. Honest people.They did a good job on my Land Rover defender. I highly…read morerecommend anyone with Land Rover to come here they are very knowledgeable and super professional.

I dont usually do reviews but i MUST...This morning I had a bit of a scared with my car on my way…read moreto work. Since i'm not found this area, I began to look for places for my car to be checked out. Loving through the reviews for this place I thought I would give them a try. Everybody knows how nerve recking it can be when you found out something can be wrong with your car, and even more nerve recking when you try out a new place, but this auto repair shop was excellent. When speaking with John on the phone I instantly felt comfortable with my car being in there hands. The were very friendly, professional, and honest. I felt like I was going to my own families shop. I will definitely make the trip from Manhattan when ever there may be some thing wrong with my car, or even a simple oil change. They definitely have themselves a new customer.

I was able to drop my car off at a convenient time, had everything in their free inspection…read moreexplained to me in plain terms, and Mickey was very kind. Treated me well and was fair.

One of the worst things when moving is finding a new mechanic. My car clearly had an exhaust…read moreissue--thing was loud as hell when on the highway--so gave Mickey's a call after doing some research of places nearby. Gentleman I spoke to was polite and clear about the best time to bring the car in. Discovered some adjacent issues which they clearly highlighted in their inspection report (including pics) which I may fix another time, but otherwise mostly stuck to why I brought the car in. There was no problem or huffing and puffing around this, unlike other places I've been to in the past. Pricing was reasonable and they were honest about what everything should cost. Got everything done quicker than normal too. Definitely will use them again once my bucket of bolts gets screwed up again, as they were a pleasure to work with.

I needed to have my car inspected, so took it to Lambros based on a recommendation. I couldn't be…read morehappier with the unexpected service I received. First of all, the mechanics are all SO friendly. I left my car for the inspection in the afternoon and picked it up in the evening (there were a few other cars ahead of me for inspection as well, so they estimated a 2-hour time frame for my car). I had my new license plates in the front seat of my car along with my registration sticker, all of which I was going to attach later that evening once I got my car back. When I went to pick it up, I was pleasantly surprised to see that the mechanic installed both license plates and properly adhered the stickers to my window. I was so relieved! I wasn't thrilled to have to unscrew the old plates and screw on the new ones, so I was so happy they did it for me. During inspection, the mechanic noted one small issue with my car, so he gave me an estimate for the service they would do to it. I'm absolutely going to bring my car to Lambros for this, and for any future motor vehicle related thing.

Brought my car in to change the brakes and to check out a sound on left front (driver side). Abu…read moretold me it was the left control arm. I left the car there, paid $1000 he said he fixed it. Sound was gone for a little time and then it was awful a few weeks later, same side. I brought it back, Abu was like "I changed the right control arm." when I said that the issue was on the left which HE DIAGNOSED, he refused to fix it and now tells me it's so bad and axel is broken, causing more damage. They refuse to do the right thing, DO NOT GO HERE

It finally dawned on me to leave a yelp review for a service station that I have been using for…read moreover 50 years. I met John Hanna after I bought my house around the corner at Maybrook Circle. Oil change and grease job and all types of service for my different cars. Prices were reasonable. Service was reliable. Always listened and took care of my wife when she would drive her Lexus and as John some question or minor problem. He always took care of her. I dropped my car off this morning my Honda HRV for grease and oil and inspection. This makes about the 100 th time that I have done this. Thanks John for being there for me. Sal E. New Rochelle

We needed new brakes for our 2016 Highlander. Tried New Rochelle dealership first. Estimate was…read more$2000+. A friend recommended Hanna and Son in Bronxville. Did the job for half that. Timely, professional. They are now our new resource for any car needs.

My dad and I are on a road trip to see my 89 year old grandparents and found ourselves with a flat…read moretire. I called here and Chris immediately kind and friendly on the phone. He told us he could get the tire fixed in an hour. In 40 minutes, we were out the door with a fixed flat and on our way. The entire staff that we interacted with while waiting were awesome. Price and service overall was top notch. Highly recommend!

I was quoted $280 per tire total "installed" over the phone for Michelin tires. But was charged…read more$327 per tire total when actually paying at the end. Mavis was $227 for the same tires without installation but Tire warehouse was better quality service. place is also good for folks who just got towed or got a flat tire. I asked for at least near or close to matching pricing with Mavis but not much of a positive response