never responded to my email i sent to get a quote for hoa managememnt services after caalling and…read morebeing told i had to email them after i requested for someone to call me in person

I recently moved into an association and Long Beach HOA management is managing the HOA. I really…read moredidn't know what to expect because I've heard horror stories about HOAs and was pretty nervous about what dealing with a management company would be like. So far they have been fantastic. Our management agent goes above and beyond in trying to help me with any issues. What I like most about our management agent is that fact that she is very proactive.

Quality of work done to properties, time it takes to get repairs done sometimes years ! I'm talking…read moreabout the one in Downey, Ca

They never answer their phone. After calling on various lines/days/times, I am very frustrated with…read moretheir negligence. I also scheduled multiple showings that were out of my way and that I took time off for, only to have nobody show up on both occasions. The first time, I was sent a text less than 25 minutes before the showing stating that the person that was running late and needed to reschedule. There was no communication at all thereafter for other scheduled and confirmed showings when nobody showed up to open to unit. There were multiple prospective tenants waiting to see the property and had confirmed their showing times as well. Very unprofessional and disrespectful of everyone's time.

No stars. You have been warned!…read more Appears beautiful from the outside but owners have sold and moved due to extreme biases and general inability to get along resulting in many issues requiring legal mediation. If you own a unit above the pool 5227 or 5229 you may not install a mini split or central air. The HOA will only allow something in your bedroom window even though the CCRs allow the owner to install AC.

I recently had a problem with my HOA dues. And after speaking to a very kind, rep. my problem was…read moresolved within minutes with great satisfaction. Mr. Ron E. instructed me via telephone on how to solve the said problem with ease. Ron E. is professional as well as curious, and knowledgeable. I am very happy with his service. I am giving this experience a 5 star rating. Thank you, Ron E.

I live in a Condo Project that toes the line with becoming Non-QM loan, cash only (meaning they…read morecan't qualify for traditional loans that the average American typically applies for). David and Ron with Assembly are two of the most dedicated managers I have met in LA. My family is no stranger to property owning; we understand "the good and the bad and the nightmares" of owning properties, HOA boards, and management companies. I had a pipe burst in my master bedroom, and David oversaw the remediation "by the book". It was timely, met the various benchmarks to avoid potential litigation, and was well within an acceptable time vs cost comparison, for the scope of work. Although I STILL currently have no ceiling in my second bedroom (due to a secondary issue/active roof leak), David and Ron are working tirelessly with my HOA Board and their requested vendors to resolve the issues as "cheaply" as possible for the Board. Timely and efficient might not be in my HOA Board's vocabulary when "cheap" is the priority, but I know that Ron and David have the heart and dedication to resolve issues in an equitable, fair, and efficient way. Thirty days and counting without a ceiling and active roof leaks might be my HOA Board member's "normal," but David and Ron manage that expectation with professionalism. David and Ron prioritize people, owners, and their overall investment from a big-picture POV, and that is what you want in a manager and management company. David and Ron are the first point of contact for a plethora of problems that arise daily for people just simply living their lives, and who need help getting back to their "normal". David and Ron's temperament puts them on par with sainthood. They are two of the best. Customer service is not lost with David and Ron. I hope they never leave Assembly or change condo assignments. They are a great asset to Assembly, and Assembly Management is fantastic.

If I can rate them more than 5 star, I will. This property management is amazing. Their staff are…read morekind, caring and professional. Shoutout to Briana who's attentive to the tenants needs. She sends reputable company that will serve your needs in a timely manner. You can trust that APM Management Team will meet your expectations. Thank you APM team!

Extremely rude and unprofessional lady on the phone. I was simply inquiring on a home and seemed…read morelike she was having a bad day and let it out on me.

Lea Thomas went above and beyond to ensure that a resident's concern was addressed clearly and…read morerespectfully. In particular, she took the time to thoroughly explain the handling of work orders, especially in cases where previously submitted requests may not have been addressed due to a residence error. She communicated this in a way that was easy to understand, while also showing genuine care in helping resolve any confusion or frustration. Her willingness to assist, clear communication, and positive attitude reflect very highly on Action Property organization. Employees like Lea Thomas are a valuable asset to your company and play a significant role in maintaining its reputation for excellence. Thank you for fostering a team that prioritizes such high standards. Pete M.

This review is long overdue. For a little over a year now, I've lived in a community where Action…read moreProperty Management manages our HOA. It's been a wonderful experience from day one due to our Community Manager, Aurora. She's responsive, friendly, knowledgeable, and quick to help with any questions or concerns I have. She's honestly the best!

I like living here. They are working hard to clean it up with loads of repairs and updates. With…read moreany building this age it take a lot to maintain it. Manager Melissa is amazing and very helpful. Our board of directors volunteer alot of time here and work hard trying to get things up to par. I find it a little weird to see personal laundry aired here... but to each their own. Organizations can be listed in YELP by anyone, at anytime. They don't have to be anyone special or associated with the organization. An example- https://yelp.to/ACNU1u98ikb As far as attempting to remove the current board. It only takes 5% of homeowners per Davis Sterling to remove the board. Which equates to only 3 signatures. It's not a huge undertaking and in fact never followed through with to my understanding. One must take into consideration such sources for recalls. This was a case of rogue unhappy owners being rallied by someone who currently is facing a legal nightmare arrests and pending criminal charges

First, this page was created by J.D., formerly J.O., President of the HOA intermittently during her…read moretenure and at the time she created this page. She changed her initials during a zoom board meeting when the validity of this page was questioned. She acted shocked and appalled that someone had the audacity to create the page while simultaneously changing her name from J.O. to J.D. The other positive review is also a former board member and on the board at the time the page was created also. Not sure what the agenda is here but Mystic Cove is NOT a business. I lived here for 10 years and let me tell you the place needs a lot of work from the roof to the garage some due to age but primarily mismanagement by the HOA and property management. The HOA dues are $325 with a $100+ special assessment for 10 years!! The only amenity is the fairly recently opened pool and hot tub. Yes, I'm aware Covid-19 had something to do with that but it had been closed for quite some time and opened for only a short time prior to COVID. J.D/J.O. and her two Pathetic and cowardly little minions do nothing but terrorize and bully the residents whether it be a renter or an owner; especially if you question something, to the point where an attorney was retained and a cease and desist letter being served. This is not just me being bitter about my personal experience; ASK THE RESIDENTS. Prior to her term as President expiring more than enough signatures were obtained to replace the entire board but primarily the she devil. Don't be fooled by pleasant dispositions. I have made some amazing friends there but there are 3 people who are vultures or as they like to refer to themselves the "small claims court posse". If you're planning on residing at Mystic Cove just be aware and be observant.

Riolyn Villanueva, Administrative Asst @ Horizon Management is absolutely amazing!!! is Her…read morecustomer service is next level, and she was so prompt in addressing all my concerns with new tenant moving into my condo. She is so pleasant over the phone and talk about detailed explanation over the email. I've never had a such pleasant experience in dealing with HOA staff and I was so grateful for Windemere hiring such an amazing staff to represent our condo project. We are so lucky to have her! Keep up the great job Riolyn:) Sharon Kim

excellent service, responsive, patient and overall great company to work with. I recommend this…read morecompany for your needs.

Unbelievable, unbelievable, unbelievable…read more Back in the day, when companies or businesses ripped off clients and customers, there were no consequences. Since there was no social media, businesses relied on advertising or referrals. Nowadays, if a business or company does wrong, it goes viral--especially on Google and Yelp. Wall Street HOA Management doesn't care about reviews, ratings, or even their clients and customers. They handled our HOA for three years and ripped us off completely. They never paid our utilities on time--always past due, always late fees. They failed to pay our master insurance policy and didn't care if it expired. Wall Street also missed our tax filing deadlines but still charged us. I could easily take them to small claims court, but it's not worth my time. To any of their current clients: protect yourself by hiring another company. If you need a trustworthy management company, reach out to me--I'll gladly refer you. Save your time, money, and sanity, and leave this mafia-style management behind.

Did not provide a statement of account to the escrow company when requested for two-three days …read more Charged $715.00 for minimal documents including a Rush fee! Then lied and said form was not provided in a timely manner!