If you're at all considering LGTC, I highly encourage you to read the below reviews and look elsewhere.
Seemingly the abysmal customer support I have dealt with for years is a common experience; this post will accompany my prompt future withdraw from LGTC. The administrators are less concerned with your well being and much more care about servicing the company's "revolving door approach." They insist on charging $400 for 15 minute "refill request" meetings, I've personally had additional fees and exorbitant rates tacked onto other services unknowingly, interestingly out-of-network and left undisclosed until receipt of the final bill.
The ironic part is that if you insist on less frequent meetings for any of your longstanding medications and your pharmacy then requires additional information/provider input, good luck! LGTC's standing policy there is "SOL, hope you're good being without medication until you're forced to expedite your next meeting, but only after having to call repeatedly over the course of multiple days, as we'll never respond to a voicemail".
Please, do not subject yourself to this kind of customer experience. You deserve far better than I've ever had working with the administrators at LGTC. It's a displeasure any and every time I need something outside a regularly scheduled meeting, as a 5 minute ask will certainly become a multiple call, repeated effort in the face of either unmotivated or grossly overworked admins. read more
