Terrible customer service from Andrea who claimed to have never received an email and yet received…read morean email mere minutes later with no change to the email address. Conveniently a lot of my emails got "lost" which resulted in overcharges for cars that were no longer supposed to be on my insurance. Would not recommend.

Honest and explains everything! My last tax person didn't explain anything and was dishonest. This…read morecompany was a breath of fresh air. Highly recommended

I have been a AAA member over 30 years, this was my first time using the TX travel service. I was…read moreso accustomed to making my own arrangements. Lauren was assigned to me. She was absolutely wonderful. She planned my trip, flights and transportation. It was all effortless. Don't laugh but I was nervous when using WhatsApp to contact the transportation driver but again it all worked splendid. It was the only means of contact with the hotel. Thank you Lauren and AAA South Club for a memorable experience

Not the "legendary service exceeding expectations" that they claim to be. Every department doesn't…read moreknow anything. The agent can't answer any claims questions, the claims dept incorrectly passes the bucket to the adjuster who passes the bucket to the loss dept who will not return any calls. Very frustrating. Have to return the car rental but have not received my check. Nobody seems to know the rental policy with regards to total loss car policy. I should say nobody cares to clarify it, they just want your money and go home at 430pm. For sure I will be shopping for new home and auto insurance policy as soon as I get my money. I too want to clock in at 930am, clock out at 430pm and not return any calls.

Britney T. is hands down the BEST! Our commercial auto insurance tripled this year and Britney was…read moreable to help us shop around. Although we didn't end up using Britney's service due to specific insurance requirements, Britney never once made us feel like we wasted her time. Throughout the entire process, she kept us in the loop and met every deadline she proposed. We wish we found her earlier but we are sure with the way she works, she is probably flooded with customers. We also believe a team member's attitude is a good representation of the company and believe everyone at Inszone is just as awesome!

From the owner: Katy, TX - a vibrant city celebrated as a Texas gem, renowned for its lively community, modern…read moreamenities, and southern charm. From local attractions to top-notch entertainment, Katy offers a blend of modern comforts and warm hospitality. Among its highlights is the Katy Music Festival, showcasing talents from near and far. Katy is also home to Inszone Insurance Services. Formerly operating as Max Breisse Insurance Agency Caleb Insurance Group, Speck Insurance & Financial Services PLLC and Practice Secure Insurance, our Inszone Katy office is committed to helping individuals and business owners find solutions for all their insurance needs. With access to a variety of custom insurance programs, our Inszone Katy team will help you find the right insurance policy for your unique needs. Call us today for a FREE quote!

Great prompt service…read more Very knowledgeable, She answered all my questions, emailed my temporary cards fast by email.

It is with great pleasure that I provide a review about Odis Mack, Felicia Mack, Chivon and the…read moreentire staff. Never would I imagine that I'd trust a company and people that I'd never met to be apart of such a major purchase in my life. As a single woman buying her first home via a short sale, I'm so grateful that my father suggested I use his agent during the homebuying process for quotes. The team was on top of the estimates and continued to adjust dates and etc., as my closing date switched 4 times in the 91 days it took to close. I was really impressed with their consistency in following up with me as a client, as well as their solution oriented mindset with an issue after the closing. If I had the energy to give an in depth review of just how much this agency looked out for me you wouldn't believe it. When contractors damaged my property and almost cost me to lose HOI coverage, Felicia stepped right in with a game plan, words of encouragement, and provided me with a glimmer of hope that things would work out okay. And it did! It would take a lot for me to take my business elsewhere. Thank you Odis for answering my Dad's call and building a culture within your agency that makes clients feel safe and secure. You have a life long customer in me. God Bless!

I have used the Suzanne Brown Insurance Agency for my home and car insurance since 2002. They even…read morehelped me with Mexican Auto Insurance when I took my car in to Mexico. They have always taken the time to talk through what exactly I need and always find me the best rates/deals! As the company has grown, I am now working mostly with Meredith L., and am still getting the same great service. I love that I can email Meredith, after hours, about changes that I need to make and she will email or call the next day to start the process. Over the years, I have happily referred many clients and friends and still highly recommend them!

Since being taken over by Texan Insurance, customer service and competitiveness have really taken a…read morenosedive. I was a customer for years, but they were never able to even come close to the auto rate offered by Progressive, but then when an Allstate bundle beat what I was paying for auto at Progressive and homeowners through Suzanne Brown / Texan, that made me decide to leave both of them. My exit was handled very badly, my cancellation document, which I signed and have a copy of, was never sent to the insurer, so weeks later I had to call the insurer directly and get that taken care of myself. But this wasn't the only time, many times in the past I could never get my agent to call me back. I guess she was off chasing big commercial real estate deals, and we private homeowners are too small to care about? Well, the relationship is over now, and I'm glad to have EVERYTHING at one place, where I can look at it one one phone app.

We went to this location today, and although the agents are willing to help you find the best…read moreoption for your car insurance they're brokers, so the start fee is really their brokerage fee for them to connect you with the insurance carriers that are actually going to ensure your car. Some start fees are close to $300. We were quoted $250 and the companies that they put you with. They Don't have very good reviews. The companies they broker you to for insurance are companies that struggle to have customers stay with them and the claims with these companies, usually a problematic because they don't pay out on time, or even at all.

Carla took care of me right away as other yelp agencies DID NOT, she was straight to the point…read morewhich I appreciated and was able to get me a great deal for what I need for now. I got nothing but good energy from her and could tell she really cares, so I went with her over the other yelp project providers that were recommended for my auto insurance! There's a way to ask questions and treat people after working in customer service myself for many years some people just come off scammy and unreliable I appreciate Carla for her speedy service and due diligence, it did not feel pushy once again it felt like she cared. Highly recommend this company! She also advised she will always make sure I have a good price!

Carla was absolutely amazing. Being able to work regularly through your day and Trust someone can…read moretake care of a title replacement at the DMV, is a game changer. Her rate for this service is "Black Friday" good. If you need assistance at the DMV, you can trust that Carla will dependably handle it with grace and direct constant updated communication. Really appreciate you, Carla! You're cooler than the other side of the pillow!

Was prompt : to provide home ins. quote I am unsure…read moreif obscure carrier for INS. Quote is reliable, dependable , trustworthy. Quote price was about average to others.

Best rates and friendly staff. Chris has been my agent for years now and he always goes above and…read morebeyond in service. He explains all the options well. I can depend on their word and I highly recommend G&H.