1. LG&E and KU

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Elizabethtown, KY

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LG&E and KU

5.0 (1 review)
Closed • 7:00 am - 7:00 pm

Services - LG&E and KU

Electric inspection

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6 years ago

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Tom Drexler Plumbing Air & Electric

Tom Drexler Plumbing Air & Electric

(12 reviews)

I am writing to formally express my extreme dissatisfaction with the recent maintenance service…read moreperformed on my air conditioning unit. I scheduled a routine summer maintenance check to ensure my system was prepared for the upcoming season. Prior to your technician's arrival, the unit was cooling effectively. However, following the service, I was charged several thousand dollars for Freon that I was told was non-refundable, only for the system to stop working entirely a few days later. I am now being told there is a leak, despite the system holding its charge perfectly fine before your company serviced it. As a disabled veteran on a fixed income, I prioritized these funds to ensure my family would have reliable cooling during the hottest months of the year. Instead, I am now out thousands of dollars and have no functioning air conditioning. I request a prompt investigation into this matter and a resolution that restores my cooling system or provides a refund for the ineffective services rendered. If I could give you zero stars I would.

I got a flyer in the mail for air conditioner cleaning for 49-99 .And it cost me over eight hundred…read moredollars.Then the person told me to keep my fingers crossed that my air conditioner last until the end of August bc that's going to cost me two thousand and eight hundred dollars to fix it.My ac is only six years old there's no way it was going out. Am elderly and not in good health they scammed me.all I wanted was my ac clean never again.Please beware of them. Have a new company now very nice and I was told there's nothing wrong with my ac

LG&E and KU - electricians - Updated October 2026

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