The service here is great, you can tell by his clientele that he knows what he is doing and is…read morehighly valued and holds long-term customers. You will not regret coming here for your jewelry. He fully understands your vision and can create something as simple or complex as your heart desires.

Went in on a Sunday because my ring was stuck on my finger! Musti removed my ring. Rescued!…read more I returned Monday to have my ring resized and found myself surrounded by beautiful works of art hand crafted by the owner himself. Amanda the young woman was kind and knowledgeable of each piece

TL;DR - L'Oliphant sold us a FAKE men's wedding band that was listed as 14KT solid white gold (for…read more$1,000!). We found out AFTER our wedding that it was some alloy of iron and nickel covered in gold. When we went to the shop, BJ didn't take any responsibility. After my husband pressured her she did eventually refund us for the original amount. However, we still suffered losses paying for the ring authentication AND the increase in gold price from last year. Oh and now we know we had a FAKE ring in our wedding and all of the photos for the rest of our lives. You can see in my Yelp history that I normally avoid writing reviews like this, as I understand how bad reviews can impact certain businesses. I already know that the owner BJ is going to write and deny all of this but I feel that I'm truly doing the public a disservice by not saying anything because we got scammed. The only thing that would have prevented me from leaving this review is if she took FULL responsibility and went above and beyond to make it right. Clearly, we are all reading my review right now so she did NOT make it right or even take an inkling of responsibility. We were recommended L'Oliphant's services for custom engagement and wedding bands. The entire process took a few weeks in 2024. The process was not as smooth as I would have preferred - their receipt system is absolutely a mess, and we had to drive across town numerous times for appointments or to review designs in person. What really was the kicker - we purchased a men's white gold wedding band and we were assured it was solid gold. Priced at $1000. When we received it, it had an imperfection on it that we pointed out several times to BJ but she kept insisting that it was just an issue with the casting and refused to fix it. Anyways, we were sick and tired of driving all the way across town every week so we just accepted it and assumed we could polish out the imperfection later. Because how were we supposed to know? A few months after our wedding, we took a necklace to a different jeweler down the street for some work. Asked him if he could polish the imperfection on the ring. Immediately he knew it wasn't solid gold. Showed us on the microscope - the imperfection was actually a CHIP in the top layer of gold and there was some non gold metal underneath. He also did a scratch test for us to show that the metal underneath was not gold. I've attached a photo of the imperfection under the microscope and you can clearly see, it is not gold underneath. We called L'Oliphant to ask them, Christina picked up the phone and was very kind and assured us they would make it right but that we could take it to an independent coin shop that does gold scanning to be sure. We followed her recommendation and paid $50 for the written report. The gold shop scanned the ring right in front of us where the imperfection was and showed us that it had nickel and iron in it. No gold ring should have nickel or iron, and the shop owners actually told us that they wouldn't even buy that kind of ring because the gold layer on top is essentially worthless due to the alloy content inside. This gold shop is a highly reputable business with 500+ Yelp reviews and a 4.8 star rating - so we have no reason not to believe them. I've attached a video of the scan (sped up, as Yelp does not allow videos over 30s). When we brought the scan proof and ring back to L'Oliphant, BJ took zero responsibility and immediately denied everything, stating that "other jewelers have it out for us here" and that "some people put acid on their jewelry" and also that "the scanner may not have been calibrated correctly" so she needed to test it herself. She took out a literal magnet and showed us that it did not stick to the ring. Amazing. I asked if she had her scanner or even some microscope to look at it in store and she said no, that she'd have to take the ring and scan it within the next two weeks. My husband pushed her to refund us the original amount, which she did, but that was the BARE MINIMUM in making this right for us. BJ took the ring and told us she would test the ring HERSELF. This is the only test we've had without transparency where we won't be able to see the results with our eyes. To add insult to injury - she had one of her shop associates call us to tell us a week later that, miraculously, the ring is solid gold based on her tests. I already know she will respond to my review denying this - she can deny all she wants but we took the ring and had it verified by TWO independent sources and both sources confirmed it was not solid gold. The worst part was - the imperfection on the ring was already there the day we bought it. It never should have been sold to us like that, but I'm truly grateful it was there, as we probably would not have found out that the ring was fake until years later. I would not recommend doing business with L'Oliphant.

Have shopped at this store for many many years and things have gone down hill. Selection, quality,…read moreand most notably, customer service. Owner is quite grumpy and unpleasant.

Bought my wife's one-carat diamond ring more than ten years ago, appraised at $15K. It was snagging…read moreon clothing. Heist re-did the setting, saying, "Good thing you brought it in." A month or two later the diamond fell out and was lost. Ten years no problem. They "fix it" and now it's gone forever. There is more to this story but I'll just leave it there. Nice guy, but I'd shop elsewhere.

Thank you Sean for my beautiful diamond tennis necklace. My…read morehusband went to Sean to get me an anniversary gift and Sean picked the perfect piece. I was so impressed with my diamond tennis necklace!! Will be shopping at Heist Jewelry from now on!!!

We'd lost some love for the diamond hunt on our way to meeting Jen at Sofia Kaman. Our experiences…read moreup until that point had felt impersonal, transactional, and rushed. I left each appointment with a compounding feeling of dread... until our appointment at Sofia Kaman. We met Jen for a 1:1 at the showroom, and she made a most stellar impression on us. We tried on everything for size, and I rambled for an hour naming all the different conceptual things I wanted. Whether or not I described them correctly, or whether the combination of any one of them was even technically possible, Jen took copious notes and care to document my every thought. Later that night, she emailed us a meticulous, thorough recap of our conversation. Jen tactfully raised a few flags about my ideas, while offering genuine solutions and suggestions. She was clear about managing our expectations without being condescending, unlike every other jeweler we'd met up to that point. She was the first person who offered me hope on this journey, and a path forward to thoughtfully collaborate on a ring. Over the next two months, we met several times and exchanged dozens of emails. The design process was truly a dream with Jen, and we were lucky enough to meet and collaborate with Sofia herself. These brilliant women brought the ring of my dreams to life -- a ring that I will cherish forever, and that future generations in my family will surely fight over in the centuries to come.

I truly had the best experience at Sofia Kaman. I got my engagement ring here and it is genuinely…read morethe ring of my dreams. Before coming in, I had put together a Pinterest board of everything I loved and shared it with Sofia since I worked with her directly. I'm not even exaggerating, the very first ring she pulled out was exactly what I had envisioned. It honestly caught me off guard in the best way. I remember thinking... wait, how did she just nail that so perfectly? The whole experience felt so intentional and special from start to finish. We were sipping champagne, taking our time, and going through different options without any pressure. She did pull out a few other rings for me to try, but I kept coming back to that first one. It was just it. You know when something immediately feels right... that's exactly how it felt. What really stood out to me was how different this experience was compared to other jewelry stores I had gone to before. I had shopped around at a few places, and to be honest, a lot of them felt pushy and transactional. It felt more like they were trying to sell me something rather than help me find something meaningful. I never felt fully comfortable or confident walking out of those places. With Sofia, it was the complete opposite. She created such a calm, welcoming environment and truly took the time to guide me through everything. I had never owned a diamond before, so I didn't know much going into it, but she educated me on the different types of diamonds in a way that felt empowering, not overwhelming. I felt like I could actually make an informed decision, which meant a lot to me. Even when the ring came in, it was in the most beautiful little box, just another thoughtful detail that made the whole moment feel even more special. Going to Sofia Kaman is not like going to a typical jewelry store. It's such a personal, elevated, and one of a kind experience. I will never forget it and I'm so grateful I got my ring from here. Truly could not recommend it more.

I love this jewelry store so very much. I have been a fan and coming for almost 20 years! It is a…read moresmall family run business and they are friendly and fun and knowledgeable and have the most amazing selection of antique and current jewelry and they make their own amazing pieces too. They are reasonably priced and wonderful. I love supporting small, locally owned shops and this one is a favorite!

I've visited Nobel a couple of times now. Every time I have paid far too much for what i get. These…read morefolks will rip you off. I do not recommend this store. There are a number of far better jewelers in the vicinity.

Maggie and Carlos are very professional, friendly, and knowledgeable. They worked with me and my…read moredesires for the loose diamond I wanted set for an engagement ring. The quality of the job was superb, and the ring came out amazing. The fact that they also can be found on the AGS website shows their commitment to quality and customer service. This will be my new jeweler that I will exclusively use and happily recommend to anyone. Thank you for the great experience!

Servis & Taylor is a first class Jewelry business offering high quality & distinctive jewelry to…read morecustomers with discriminating taste at reasonable prices. They also offer service if customers requests custom creations, repairs or alterations. Not only are Maggie and Carlos knowledgeable about gems and jewelry making, they are genuinely friendly and professional. They care about customer satisfaction. I give Servis & Taylor 5 stars!

I can't say enough wonderful things about Claude! From his amazing artistic talent and design…read morecapabilities...to his meticulous craftsmanship...to his warm interpersonal style and partnership approach...to his high integrity and trust. He is second to none! When I saw a friend of mine's wedding rings that were absolutely gorgeous, I asked her who designed them, and she gave me a rave recommendation for Claude! I had inherited my mom's engagement ring along with a few other pieces of jewelry that held a special sentimental value to me, but I had a vision of how I wanted to transform these pieces to fit my personal style while preserving their sentimental value. When I met with Claude, he was a great listener, taking into consideration all of my requirements, but he also offered up creative ideas and design alternatives I had not contemplated. The end result was beyond my wildest dreams! The pieces that he redesigned for me were exquisite! On top of all that he completed all of them in record time! I also decided to purchase a bracelet that he had designed for retail but was a perfect compliment to the other pieces he had custom designed for me! I would highly recommend him to anyone who is looking for fine jewelry and an amazing customer experience!

Very rude and obnoxious person. Started name calling and insulting me because he couldn't lowball…read moreme on an item I was selling. Would leave zero stars if possible.

The Jewelry Shop is a small shop with an exquisite collection of fine, custom, in house made…read morejewelry. Usually when I pass by this shop it's super early and it's close. Today, I happen to have checked in later here at the Ritz Carlton Marina Del Rey and this shop was open. The shop is on the corridor as you walk from the main lobby and out towards the pool/gazebo area. On the display case, a golden south seas pearl ring, that caught my eye and lured me inside. I was greeted by the owner Steven Jackson and he was cordial and showed me that gorgeous ring and other fabulous jewelry I Love Love Love. Jewelry for men, women and whatever your inclination, diamonds, platinum, gold, gems and peals...oooh la la. I was dazzled with the unique collections and was shocked to learn the prices were so much less $$$$ than the jewelry shops in Beverly Hills (Mikimoto, Cartier, Van Clefs, Tiffany, DeBeers) to name a few. Mr Jackson was knowledgeable about diamonds and pearls and gave me some pointers on what would be complimentary on my hand...he said, based on the degree of measurement/distance from certain fingers and joints, 'a large diamond/pearl, on a large setting would look fabulous on me,' Ha! He is a very smart man ;) as I prefer double digit karats ;)