Above and Beyond customer service. Paul, Nick and Charlene…read morewere fabulous in making our experience in getting our car repaired and back in the road to where we were heading to see daughter and granddaughter a pleasant experience. Thank for helping to taking fright away when you have car problems hundreds of miles away from home. Absolutely a 10 out 10 experience.

My truck went in 4 different times for coolant leak. This last time, they said it was my radiator…read moreleaking. Why couldn't they find it before. Don't trust mechanics at Preston's supercenter. Take your vehicle somewhere else.

I needed work on my BMW done QUICK before moving to Detroit and the manager (who I've come to…read morerealize is new to this location) set me up right. I explained that I am a humble musician and do not have a ton of money to dump into the car. I just needed it to be roadworthy enough to get to Detroit. Well I know there is other work that needs to be done on it, that is exactly what he did for me. There was a female at the register that was also extremely kind and helpful. I could tell by the snickering and looks that the men that were working on cars in the actual garage, felt some type of way about me, and we're cracking jokes... but no matter. The new manager is amazing and bringing this place back to life. Because of his professionalism in actually showing me what was wrong, I recommend two other people to him since getting my car worked on an early June. They were pleased as well. They got my parts quick. They got them installed quick. I was on the road to Detroit before I even knew it. I highly recommend this location so long as that manager is operating it. I couldn't be more pleased with the service I received in the work that I got done. We even had a chance to talk a little bit about the music scene. What a great experience.

Highly recommend no one does business with this joke of a company. Called to get quote and was…read morequoted $110 per tire for service and set y up appointment. When I showed up was told not in system but I received a text confirming appointment. Then I was told it would be $180 per tire, who was $280 more than quote. Told them to strap out company and walked out. Don't know how they can conduct business this wat. Stay far, far, far away from them

I love having Jenna and miranda as management. they are always kind . if there is an issue they…read morewill listen to you and try their best to solve the issue I thank whom ever for them being here I hope they stay for a long time. fieldbrook bldg. thank you Jenna and miranda

Do not rent from Lobos Management unless you want to pay exorbitant rent with additional outrageous…read morefees for a subpar living experience. I moved to Pittsburgh from another state and rented a studio apartment sight-unseen. I based this decision on the listed rent and the location of the building. The leasing agents perform shoddy service across the board. The very first one was the most obsessed with my current credit score and didn't care if I could pay a whole year's rent in advance. (I understand now this is because the monthly expenses fluctuate due to their inability to provide upfront information on the actual cost of renting.) Where to start? I have some documentation (see photos below) of the ways in which Lobos is the worst leasing company in Pittsburgh. It's a shame because they're everywhere in the city. I can recognize their rental signs, and it pains me to realize that there might not be that much choice for folks, but please weigh your options and avoid if possible. 1. Undisclosed fees, added costs - My base rent went higher than I had anticipated mostly because of the high monthly water/sewer fee. I did not pay with a credit or debit card, but that would have cost me 2.99% fee. I unfortunately paid for a laundry card since the leasing agent with whom I signed my initial paperwork pressured me into this; turns out, the washers were cash only in my building. Lobos told me that the laundry cards for non-refundable, so I lost $35. I paid $125 for offstreet parking monthly. No one else in my building used this, so I'm not quite sure why the fee was so high. The monthly water bill fluctuated month-to-month, but the photo below shows an "average." 2. No quiet enjoyment - If you're looking for a place that allows you to rent and enjoy peace and quiet, Lobos is not it. They will announce spot checks out of the blue (called "inspections") where it feels like a college dorm R.A. looking at everything you own. The first one said that I needed to wipe down my stovetop. It was very clean already which signaled to me that you need to have your apartment spotless to the point of what most landlords expect when you move out. If you're busy or not home very often, you feel like you have drill sergeant inspecting your bunk when it's time for them to breeze through and critique. I gave my notice of nonrenewal on my lease since they were raising the rent by $30. They ask for renewals SIX MONTHS prior to the end of the lease. Lobos immediately came in to take a video of the apartment and start making showing appointments. Showing appointments were made the day before and canceled the day of occasionally. There were constant requests to show my unit with the vague request to have it ready between 10:30am - 5:30pm. 3. Lousy maintenance - Your mileage may vary, but I had a leak in my unit from the closet. I photographed it and added to the Resident Portal. You will get constant texts from Lobos asking you to report leaks because water leaks account for higher water bills! I reported this on a Sunday, and Friday morning before 9am, I got a knock on my door. Friday was my only day off from work, and I couldn't believe that they delayed coming for so long. They had all week! The carpeting on my floor was wet but had dried by the time they showed up. Upon my move-out, I did notice lumpy/bumpy parts in the wall that looked like old water damage. That's how they deal with this issue. Last thing I'll mention is that my in-wall heater/AC unit was very inefficient. During my first winter, the electric bill was crazy high and the unit would shut off before it provided any real heat. It wasn't broken, but just inefficient, I thought. The next summer, the unit would shut off before it cooled the room, and the bill was skyhigh. I actually removed the outer cover to find out that the unit HAD NEVER BEEN CLEANED. I got rid of the grime and dirt accumulated over G-d knows how long, and finally, it worked just fine. Cooler/warmer, lower bills. I have so many more issues, but these are the major ones. Others: smoke detector fell off the wall the day after Lobos installed it. I had at least one package stolen from near the mailboxes (found the empty box in the building's trash). Lobos advised me to file a police report. Mailboxes not secure; my key caused the whole row to open up. They installed cameras in the entryway and the laundry room without any announcement. Do those use facial recognition or not? Who knows. Front door of building constantly broken due to tenants slamming it. At one point, you could enter and leave without unlocking the door. I reported this and all they did was shove the hardware back into the door. It needed to be replaced at the very least, but I guess that would be too expensive. Last photos outline excruciating slow snow removal. They left the snow in place for so long it iced over and became harder to remove. You must pay to have your carpet cleaned before move-out (more $$$ out of YOUR pocket.)