Eight short years ago Roach & Ziegler installed a ceramic tile floor in my entry, hallway, kitchen, laundry room, and powder room. Although my floor is only 8 years old, the tiles were uneven and loose throughout; the grout was not a uniform color, and the grout was severely cracked and in some places chunks of grout loosened and popped out. The installers failed to seal the grout or even clean the grout film off of the tiles. The floor began deteriorating after approximately five years. What kind of company installs a tile floor that has inconsistently colored grout and uneven tiles that were not properly adhered to the subfloor. As a result of the sloppy installation, the grout developed long cracks and holes throughout. One would expect a tile installation to hold up for more than five years. The original floor installers did a poor job at every level. I had to spend a great deal of money to hire a company to fix my floor, which Roach & Ziegler refused to do. I approached Roach & Ziegler several times asking for someone to look at the floor, but I could not even get anyone to return a phone call. The employees from the renovation company said the my floor was the worst installation that they had ever seen. If you want to risk having "the worst installation" possible, go ahead and call Roach & Ziegler. read more