My old gas logs died so I went to The Fireplace Shop to get new ones. While they only had one style…read moreof vented logs, I liked the look of them and bought them. I needed them installed by Thanksgiving 2016 and they delivered! When they first installed them I discovered that the set didn't come with an adjustment knob so they were either full-on, 2 feet tall flames or they were off. Plus the pilot light made such a loud noise we actually had to cut the volumn up on the television! That said, I talked with the owner and he installed a new burner system with an adjusting knob and a nice quiet pilot light. Problem solved with no fuss from the shop! They are pleasant, knowledgeable and are prompt with installations.

Would highly recommend from sales to installation everyone very knowledgeable and customer oriented…read morealso more reasonably priced than a better known competitor only one hiccup and that is the wall switch stopped working however still have remote

Good selection, nice people. Fireplace looks beautiful and works great. Has inserts are expensive,…read morebut worth it. More efficient, less heat loss up the chimney.

Top quality, prompt service and a reasonable price! Can't ask for more than that! Will us again…read morenext year.

From the owner: Need chimney sweep, inspection, or repairs? How about masonry work on your steps, sidewall, or…read morepatio? We'r your local specialists— veteran, family-owned, and trusted for 20+ years. Schedule your appointment now!

Our gas fireplace wouldn't stay lit during the coldest winter in many years. We gave Amazing Flame…read morea call. David came out, right on time, and quickly diagnosed the problem. He explained what the problem was and got right to work getting it fixed. He gave us good advice on maintaining the fireplace. All service was covered by their standard service charge. Everything works perfectly now and it looks great as well!

Have a gas fireplace ~15 years old that wouldn't light. Batteries had leaked in the electronic…read moreremote control box (should probably write a Duracell review...). Called Amazing Flame; was familiar with them from having periodic service before. Nolan D was on time, set up very efficiently, worked very methodically and was very clean. He was clearly knowledgeable and experienced. Performed a full diagnostic and a very thorough service -- important for a gas appliance. Not only brought the fireplace back into original working condition, but went to some trouble to remove battery corrosion from remote control receiver and save the cost of a new one. That was an unexpected and pleasant surprise. Amazing Flame isn't cheap but the expertise and value are there.

We had an issue with a dead animal(s) smelling in our chimney. Flue Pros came out the day after we…read morecalled and fixed our issue. The other companies we tried to contact never responded. Highly recommend this group!

From the owner: Besides being certified chimney professionals, Flue Pros Chimney is licensed and insured. We…read morespecalize in fireplace inspections, chimney cleanings, fireplace and chimney repairs, chimney liners, masonry services, and more. We also have skilled masons that can build chimneys and fireplaces. Our employees provide friendly and quality workmanship in a professional manner in your Home.

Great selection of woodstoves knowledgeable salespeople, professional installers who did a great…read morejob, and instructed us on how to use the stove and break it in. All around great experience,and we love our woodstove!

We cannot say enough good things about the staff and crew at Edwards Hearth & Home. When we finally…read moregot around to investing in a fireplace insert, we checked a few businesses, but from start to finish, Edwards was simply terrific and there was just no comparison. Not in products, and definitely not in service. They're all so knowledgeable, helpful, friendly, and conscientious. The whole experience was more like working with close friends or family. We highly recommend Edwards Hearth & Home!

Dustin is one of a kind! He got back to me immediately and was able to inspect my chimney that…read moreweek. He was so courteous and educated with a very fair price.

From the owner: As a licensed, insured and certified home improvement contractor, we offer a wide range of services…read morefrom chimney sweep and inspection to restoration, interior and exterior painting, carpentry, to handyman services.

I have turned to the folks at Fireside on numerous occasions for gas fireplace service, advice and…read morerepairs. They are responsive and friendly. On occasion, it has taken longer for them to return a voicemail then I expected, but I realized they were in high season. Overall, I've been very pleased with the technicians knowledge and advice. Pricing is about average for the industry.

I was in need for a gas fireplace service/repair. I never thought that it was so hard to find…read moresomeone who can do it in a Zion Crossroads, VA, area with high quality and at affordable price. The FireSide is exactly the company which does it. Gary Walker in sales, Graham Colvin in service, and master-repairman Tony Huntt did fantastic job in making my old fireplace function as new again! They also carry a good selection of modern fireplaces. I strongly recommend this company. Mark

Great communication, went above & beyond to clean fireplace. Very reasonably priced & was able to…read morecome provide support quickly.

My first time ever having my fireplace serviced (10 years). It kept flicking on and off. I went…read moreto yelp yo find a person and I found Liam. He is a true professional; solved my issue and completed the required maintenance. I even called him back a second time because the flickering was happening. He showed up and dismissed the issue with a solution. He didn't charge me anything! He is officially my go-to for my gas fireplace! Thank you!