Most pleasant experience with polite DMV staff unlike the one near my house on El Segundo…read more Didn't have to stand in line to go inside.barcode to scan for no.in already filled out renewal online.waited maybe 20-25min to be called to windows. Didn't get the dmv staff name (apologies)@ window#4 who took care of my renewal.very very polite and accommodating gentleman.patiently answering any questions I had. Also the very kind and nice lady who took my photo.thank you If you had a bad experience at a DMV, come to the Torrance one and you'll be pleasantly surprised Recommend. This is my 2nd visit for renewals at this DMV. .all in all spent 45min.here without appointment.

Horrible. Unprofessional. Not helpful. Rude. That was my interaction with the clerk. Can you please…read morehire competent people who will take the time to listen to your situation. I'd rather get a robot, because at least you know why they are emotionless. The point of having human interactions is so that people are able to process the different situations and try to help. When the person is worse than a robot (acting robotic with procedures and giving you a horrible attitude) you are a worthless worker. The clerk made me wait 10 minutes for absolutely no reason. She just went off with no explanation, and came back with none too. Did not take the time to listen. Was rude.

Came in this morning to renew my license with my updated SR22 and somehow left in a good mood -- at…read morethe DMV. First, I missed my number being called because I was on my phone. Instead of making me pull a new ticket and wait all over again, Patty (the manager) put me right back in line. Then at the window I discovered my insurance policy needed to be a printed copy, not just the email version. Quick run to the FedEx down the street, and when I got back, Patty waved me through a second time.

Jolisa was... the driving evaluator for my son today. She was fantastic ... her kindness and…read morewonderful demeanor really helped my son who was nervous about taking the test. She was also very professional and how she conducted herself.

I have seen a lot of attitudes from a lot of the workers here and talking amongst themselves…read moretalking crap to customers and making them feel bad. When I went, I asked one lady if she knew where her coworker went? She said, probably on a break and I asked how long is a break? She responded but looked annoyed that I even asked her. While I was waiting, I had no idea if she just went on break, so I asked another lady if she knew how long ago that she left because I wanted to go to the bathroom and didn't want to come back and have someone else take my place while I went to the bathroom. The lady I asked was rude. She said that other lady answered my question. In my head I said , no she didnt? This is a new question. But everytime I tried to ask her she cut me off and kept telling me to go sit down and wait . She looked upset that I even bothered her while she was talking to her other coworker and looked very annoyed . Terrible customer service. The lady that helped me that I had to come back to, was such a good hearted women! She went above and beyond for me to get me the help that I needed. After explaining what that other co worker said, I was told, thats her supervisor! Really! She should be written up for having an attitude and being a rude person. I know you all see a lot of people, but you choose to be in a business for customer service, yet most of you treat people like their stupid and treat them rudely. Imagine this kind of treatment was done to you or your Mother, Father, daughter or son. Maybe your Grandmother. How would you feel! Shame on you who treat people rudely. Why don't you all quit and get other jobs where you're not an A-hole to us people who need help? I pray you turn your anger or attitudes around and really help people who are there to get help.

I've lived in Hawthorne most of my life and I am EMBARRASSED that there are some employees at this…read moreDMV who behave as they do! Some of the employees have a rude way of speaking and a poor attitude toward people, and they just want to rush them through without listening to them. Please, this behavior is an unattractive representation of the city! Most -- not all -- of the employees at this DMV need sensitivity training! They forget that YOU DO NOT KNOW WHAT PEOPLE ARE GOING THROUGH WHEN THEY COME IN. YOU DON'T KNOW IF THEY ARE FEELING SICK OR WELL, STRESSED OUT OR OVERWHELMED, GRIEVING, ETC., SO EXTRA PATIENCE, KINDNESS, AND POLITENESS IS A MUST! I shake my head .... This is why I prefer going to the Torrance branch even though it is a 20+ minute drive if there's no traffic! The Torrance branch has very good customer service! The good parts about my visit: in the beginning, the system mostly flowed to get customer's needs taken care of. Near the end, it got a little confusing as to where to go next after taking your picture, to get your provisional license. Some of the employees were polite and patient and explained things better than others, and I am grateful to them. Thank God for the few employees who are the light shining in darkness! I'm going to go back to this DMV just to find the QR code where you can share your concerns. I hope someone will listen and make a positive change over there!

Can't believe these ladies don't have a 5 star rating plus!! What a wonderful service they do here!…read moreSaves you from going to the DMV!! I was sent here through BLOK auto because I was in an unfortunate circumstance & needed a car for work & appointments so I tried my luck & ended up with a good car but it came with past due registration. I knew I was facing a cost for this process but the ladies at SK Enterprises made things so easy & quick that I really couldn't complain about anything. They were efficient about ordering my plates, & retrieving my registration. At first I didn't have the funds to cover the entire amount for registration & they clearly let me know they couldn't release my tags until I paid in full. They take cash & venmo but I suggest taking cash. Don't forget to bring your receipt every time because the office is up a flight of stairs. Parking is usually full but luckily they have a lot underneath the structure to park in. Thanks for all your help Sandra & the other ladies I seen in the office! You all are great! I appreciate you & your services!!

Needed VIN verification for my bike, Called several places & finally this one, Very good service,…read morelowest price, friendly owner & staff, Will definitely do business again

What can I say . Took care of all I needed too in just a few…read moreminutes. Worth the price , not to mention time saved. Great overall service, extremely knowledgeable person who assisted me.

I purchased a car from a private seller and was recommended this business to cover all of my…read moreregistration needs. It's a one stop shop and I definitely don't regret conducting business here. Very fast and helpful!

May 28, 2026 Well, it was that time to renew my CDL…read more Although I retired in 2024, I've maintained my license for 31 years and it's hard to have just a regular license. That last time I came here, the experience wasn't bad but not as good as my latest visit. It wasn't crowded and I didn't have an appointment. After checking in, my wait was maybe 10 minutes. I was called up, provided proof of residency, took mu picture and then completed testing (HazMat). I should receive my renewed license in approx. two weeks. Seamless process. If you have a commercial license, don't waste you time at a non-CDL DMV. There's only a handful of commercial DMV's in the state. Check the CA DMV website for a facility near you. It's worth it!

I had a 1pm appointment today for a Drive test. When I arrived at 12:45 there were nearly 20 people…read morewaiting for Drive tests; The clerk said I was behind them and that my appointment was given no precedence! In the half hour I waited, they started one test! That same clerk said they close at 4pm and if you haven't been called (which was clearly gonna happen) you just have to leave and try again another day. Typical DMV California government bureaucracy.

I dealt with four employees. 2 inside and 2 outside…read more 1) inside: Angelica is soooo kind and caring! She was completely patient, explained everything clearly, was supportive and friendly! Awesome! And, she happily assisted another customer next to me when they needed some translation support. Angelica, you're lovely! 2) outside: Inspector . He was ok. I felt like I must be annoying him and disturbing him from the moment he approached my car. He was ok. Got the job done. Just not friendly and kind of hard to understand (masks and quiet mumbly talk are challenging) 3. Outside: inspector (female, I didn't get her name). Super nice, friendly, helpful, and quick. She also does driving tests, because she did my inspection and then took someone on a test. 4. Inside: lady who does pictures and stickers. Damn, I didn't get her name either. She's tall, left handed, dark hair. So nice and welcoming, friendly, and quick! 4 stars for the really nice employees. Lost one star because the wait for a car inspection took forever. The inspection itself is fast, but if no one comes out to do one for 30 minutes, it's not fast. Relieved to be done with what is a dreaded process.

Very disappointing experience at the Long Beach DMV…read more The person at the window was a little rude and the customer service could definitely be better. Our behind-the-wheel exam was scheduled for 3:00 PM. We arrived early, but we were told we were too early and advised to come back 30 minutes before our appointment. We followed the instructions and came back at the appropriate time, only to wait 45 minutes before being called to check in. Once we reached the testing area, we waited another 45 minutes before the actual exam. I understand that DMV offices can be busy and understaffed, but the amount of waiting seemed excessive. From what I observed, some examiners were moving very slowly and spending time having conversations with coworkers while a long line of people was waiting for their behind-the-wheel exams. I hope management can look into this. The DMV is a public service, and customers deserve to be treated with courtesy and have a more organized and efficient experience. Hopefully, this can be addressed so future drivers don't have to spend so much time waiting.

I did not realize Noha was on Yelp, as I found her through AAA. I cannot speak highly enough of…read moreher!! I had a complicated issue with the DMV at the tail end of pandemic and she was amazing at guiding me through it!! Very grateful and would recommend to everyone else for DMV services.

Will not recommend this place. I bought a car last year and had Noha to do the transfer dmv…read morepaperwork and months later I received a notice from dmv that says "form Reg262" that filled out form and there is an initial registration transfer error. I texted her and called multiple times and got answer back 2 months later saying to figure it out myselt and she changed over 300 dollars to only register a clean title car under my name. I shouod ve just gone with AA instead. Again, WILL NOT RECOMMEND THIS SERVICE, rip off and terrible customer service after you already paid and walked out business.

I was greatly helped by the Veronica who made the problem with my registration go smoothly. She is…read morethe best! Wonderful, super, compassionate! The way she handled the issue was the best customer support I've seen in a while! Thank you!!!

Had a drive test appointment scheduled. Came on time. No one else in line. Took over an hour…read moresitting in front of the drive test line to be helped. Asked the staff about the appointment and they told us to keep waiting in the car. Funny how if we are late even 10 minutes they cancel the entire appointment but the staff can take forever doing nothing. The DMV for you ladies and gentlemen

Incredible workers !!! Very friendly and considerate....i came in today for my behind wheel test I…read morewas anxious but the instructor I got was super friendly and outgoing ,she really made it so much easier to take the test !! Definitely recommend this DMV !!

We drove all the way from the San Francisco Area to recover my father's vehicle that was stolen 30…read moreyears ago.The CHP said the vehicle was at the impound yard so we needed to fill out paperwork at the DMV first. After driving 7 hours straight we only had a couple hours to complete the paperwork before the tow yard closed so we we're on edge and excited but Karina "cutie" at the DMV was so kind, pleasant and helpful. She made sure we had everything completely filled out and put us all at ease with her kindness and calm demeanor. She was our Godsend that day to help take our family vehicle back after 30 years!