This mega hospital is one of the best! The nursing staff and other support staff are unquestionably…read morethere to provide the best care for patients as well as visitors to this facility. Keep up the excellent work!!

This is literally the worst hospital I have ever been to. Visited the Emergency department and…read morewaited NINE HOURS for an abdominal ultrasound. They get you registered. Take your urine, sit you in the waiting room, take your blood, sit You back in the waiting area. take you back For meds and sit you back in the waiting room. And keep doing the same over and over again. You never get a room unless you're bleeding all over the place. So many people have walked out because the wait is so long. I've never experienced this type of treatment and they should be embarrassed to provide this standard of care. NEVER AGAIN. I will drive two hours to UVA instead of going here again.

Medical care was greatly increased by consideration of RN Sheena, who provided excellent care!! I…read morecannot recall her last name but she was assigned to the physical therapy floor (4th floor). If only others would emulate her attention to caring for the patient. Because of Sheena's care, I was discharged ahead of schedule. God Bless her. Then, there are also the physical and occupational therapists, Coltin, Iliana, and McKennzie, again wonderful! Thank you all. Cornell A. Carpenter

Review Title: Severe Medical Misdiagnosis & Violation of Rights…read moreI was brought to this ER in the middle of a life-threatening medical crisis caused by a toxic interaction between my daily Wellbutrin (bupropion), Effexor, and a standard dose of DXM. Wellbutrin is a known potent inhibitor that can cause DXM levels to spike to toxic, dissociative levels. Instead of identifying this pharmacological emergency (Serotonin Syndrome/Toxidrome), the staff dismissed my involuntary physical thrashing and confusion as "behavioral issues." I was denied a medical bed and involuntarily committed to a psych ward for over a week. While there, I was coerced into taking Olanzapine under the threat of a 2-week extension if I refused. This was a documented substance-induced episode, not a psychiatric one. The hospital's failure to screen for this well-known drug interaction led to medical trauma and a total violation of my rights. I am sharing this so others on maintenance medications know this facility may prioritize a psychiatric label over actual toxicological care.

Staff and doctors are amazing. It's the now 3rd party billing that makes AFC horrible…read more The 3rd party billing is in a "different" country. And they've screwed up my families billing to many times to count. We have 2, yes two forms of health insurance. When you try to call to fix the issue, you can't understand what they are saying except for "that's your bill, pay now?" "We bill you, you pay" Avoid the medical billing shakedown from these 3rd party mobsters. They'll have you in collections for thousands over a aspirin that you never took. They do medical billing code like they are playing a game of bingo. AFC, if you want to be a better place, ditch the 3rd party mobsters and con artists. Staff and doctors are great, not worth dealing with a shakedown for your money because they have no idea how to bill your insurance.

Online registration and appointment option is wonderful. Everything is done before you go so no…read morewait or anything to fill out. Staff is friendly and there's plenty of parking. The doctor was very nice and they did a Covid/flu test in office. Luckily it might be allergies or the cold thats going around. The offices are clean and comfortable and it was a very smooth, no wait visit. They do labs and other tests as well as physicals too so this is a convenient option if you're waiting for your doctors to fit you in or get sick during the weekend, as we did. It's in the same plaza as Kroger in the left corner. Easy to find and convenient.

Lack of care or urgency. 5 hour minimum wait time in er, followed by 3 hour minimum wait in the…read moreroom. Followed by 2 hour wait for discharge. So unless you have 24 hours or better to be SEEN. DONT go here.

I want to take this opportunity to thank the staff on 7west and the director for taking care my…read morewife while she was there on 724 again thank she was pleased with everything and all the staff. The Devontenno and Melendez family

Brought in by ambulance, left in the waiting room with sedation and an IV drip?! ? No privacy and…read moreno HIPPA - no general precautions?!? No information was given or available? What a terrible, third world example we have here in our town. How deeply disgraceful and disgusting!!! So many people suffering in those chairs so tightly pushed together. I had thought only HCA was culpable of such monstrous care plans. Carillion ~ you are the monster now!!!

Waiting over 3 hours for someone just to read ultrasound........still waiting as I'm writing this…read more Thursday,Sep 7 2023 556 pm

This hospital killed my mother!! I wouldn't take my dog here. They told her and us she had to go on…read morea ventilator for precaution! 1 week later they shipped her off to. Richmond hospital were she died!! My mom was 67

Scammers. Stay away at all costs…read more They tell you that they are "in network with your insurance" which is true, but they don't tell you that they're going to charge your insurance $8000+ for simple blood tests that Labcorp and Quest do for no more than $200. Do not trust these people.

They are terminally inept. The left hand has no idea what the right hand is doing! There at 9:00 am…read morebut they have no record of our visit.

The option to schedule an appointment is a complete joke. Also the fact there are no physicians on…read morestaff makes it more laughable.

Well we ended up here in the Emergency Room after my wife fell at The Greenbrier resort and broke…read moreher arm. The doctor was awesome. The nurses were great. It was very professional and organized from check in to check out. So if you need help whether you live in the area or are visiting, this is the place.

Recently my mother-in-law had a stroke on their way from Dayton, OH to Richmond VA. They stopped in…read moreLewisburg, WV for a layover. During the evening she had a massive aneurism and ended up in the Greenbrier Valley Medical Center. My wife and I rushed there from Washington, DC. Mother was there for 5 days and during our visits i was very impressed with the level of care that she was receiving and the concern the staff had for our comfort and needs. This is truly a A rated facility with a first class staff. John Perchulyn

The doctors and NPs at Express Family are all caring and wonderful! The fact that they are a…read moreone-stop shop (did you know you can get XRAYS here WITHOUT going to the hospital?!?! Most send you to the hospital for EXTRA bills to pay!!) is wonderful. The facilities are clean and it was super fast like they really care about you and your time. I HIGHLY recommend EFC!

Curt & rude response to my initial call to this organization. Can never get the opportunity to…read moremake a 1st impression again.