The worst "doctors" office I've ever seen. The one time I went there I listened to this poor excuse of a doctor joking with one of the drug reps. Seemed that another rep had gotten off his meds and flipped out. He had tried to go into his office nude. To my amazement this jerk wanted to call that rep and have them come in to see him. Of all the amazingly inconsiderate and uncaring attitudes for a doctor to have, this was incredible. The care they attempted to provide had nothing to do with anything that was an issue with me. The office and staff was very shabby indeed. Do yourself a huge favor and STAY AWAY! read more

OKAY!!! I made an appointment on ZocDoc because I needed to see someone quick for the ADD problems i'm having. Regretably, I looked on yelp as I was waiting in the lobby and was horrified by the reviews. HERE IS THE DOWN LOW. -The location/ lobby could DEF. be nicer, but it's not the end of the world. -I filled out the intake forms online because I have arthritis and it is hard to write early in the AM, the lady proceeded to give me 6 more forms... REALLY? What are you keeping track of? haha -The wait was 30 minutes, that's fine.... people were coming in and out and they had to put my information in the computer. -I SAW DR. BALDERAS AND HE IS AMAZING. He is a younger DO doctor and is VERY down to earth! I felt listened to, understood and most of all... he helped me and gave me samples until insurance kicks in. I will DEF. be back to see Dr. Balderas! read more

Lewis D Harold, DO - Family Practice Near Me - Austin, Texas

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Let's start with the obvious. He absolutely missed the fact that I had cancer. Apparently ALL the signs and symptoms were there because the Internist whose help I sought when the pain became too intense caught it immediately. I had seen Dr. Harold Lewis the week before. This is the review I'd written prior to that diagnosis....he had done a pap smear after I told him about continuous bleeding. I assumed wrongly that a clear pap smear meant no cancer. That's what he had told me anyway. Cleanliness...dirtiness...wait times... My concern is with the doctor himself. Dr. Lewis left the room I was in mid appointment and, apparently, just left the office for the day. He did not finish my appointment. I was in after a very severe fall and his nurse or assistant said, well, he wants for you to come back tomorrow. Tomorrow? I ended up going to the ER that evening. Who walks out in the middle of an appointment? He orders labs every single time I go in and yet never seems to be able to find them or even to remember who I am. There have been times in appointments when I've brought a concern up and asked him about it and he does not even acknowledge the question, let alone address it. It seems that the work which he is attempting to do is, quite possibly, beyond his ability or capacity. In a small town he might be okay as a country doctor with very few patients but in a fast paced city, it is absolutely not working. I am having an ongoing orthopedic issue as a result of the previously mentioned fall and he is incapable of offering me any relief. Nor is he willing to send me for physical therapy. He seems only willing to continue to order tests which I have been told are not helpful in determining what is actually going on. He seems to have a strong 'doctor ego' thing going on as well. If I have questions or wish to have any sort of an intelligent discussion on anything, it seems to challenge him and make him angry. So, he simply leaves. Period. Walks out. Not once has he given me any sort of 'at home' instructions in terms of self care or health. read more

first, let me say: I would actually leave no stars if it were possible. This is the dirtiest, most depressing dr's office I have ever been in. I have never in my life walked out of a Dr's appt before it was complete but I had to leave this clinic. It was dirty dirty dirty, ceiling tiles were missing, chairs were falling apart, patient files were stored in cardboard boxes along side the exam tables. The room with the massage table (standard for an osteopath) was so filthy I had to run. Also, the nurse who checked me in seemed pretty clueless overall. When I told him what medications I'm allergic to (pretty common antibiotics) he just looked at me and said he had no idea what they were. I can not stress enough how depressing and dilapidated this place was. You really don't want to go here. read more

I only use this doctor because it is easy to make an appointment, he is close to where I live and I am a nurse, meaning that I know how to guide him in making the correct decisions about my well being and health. Moreover, I hint at tests that I think need to be done with rationalizations for why they should be and he makes them happen. He is not attentitive, nor is he overly competent. I would certainly not use him if you have multiple comorbidities, but if you're in reasonably good shape just looking for a PCP for your insurance to coordinate with then this might be a good option for you. His physical was a joke. I'm gonna give him the benefit of the doubt on the review and give him 3 instead of 2 stars. This is a super honest assessment of the guy from another healthcare professional. I did not have the experience that a lot of the other reviewers had but it certainly wasn't the best either. To be clear .... See him if you're healthy. Do NOT see him if you are not! He can certainly handle the everyday stuff but managing someone with multiple diseases is way out of this guy's range. read more

Doctor Lewis is a D.O. Doctor of Osteopath, not Orthopedic or Optamologist, etc. D.O.'s are equipped and trained in healing the whole person. D.O.s are trained in one additional specialty that M.D. training does not include: osteopathic manual medicine (OMM). Sometimes called osteopathic manipulative therapy (OMT) or osteopathic manipulation, it represents both a specific type of somatic body therapy and a philosophical orientation toward whole person health and healing. The profession was founded in 1874 by Andrew Taylor Still, a physician who recognized the human body's innate capacity to heal itself. Dr. Still believed in the unity of body, mind, and spirit, and in the importance of the relationship between the structure and function of the body. He believed that an important role of the physician is to facilitate healing through therapeutic manual techniques that remove somatic dysfunction and restore physiological homeostasis. read more

I echo the negative sentiment on this thread. Dr. Lewis Harold's office is horrible. Today I had to fire him and his lackluster staff as I can not deal with their incompetence any longer. His staff could care less and always address patients/customers with disdain. Appointments mean nothing to these people as they routinely make customer wait 45 minutes to an hour after appointment time. If you need a prescription refilled, you better start the process a month out, as the staff here does not return pharmacy calls. My pharmacy faxed them 3 times over several days and never got a response. I finally had to go into the office and confront them in person to resolve my refills. If you get blood work or other tests here, be prepared to be on display, as patients are brought into a common room to get blood drawn and do physical tests etc. It's very strange to be poked and prodded in front of total strangers. I was in that room with three other people, and all of us were not happy with that situation. One woman even had enough and got up and left. As for Dr. Lewis himself. He only looked me in the eye when I made him do so. Other than that every time I saw him he'd run in and out of the room mumbling, spending less than a minute "treating" me and not being forthcoming with information about my own health. Last time I saw him I had to run down the hall after him because he was in and out in less than a minute and didn't say one word to me as he was off to the next room to do the same thing. This type of behavior shows that he's only interested in collecting your money, and not all that interested in aiding your health. The actual office and fixtures are all out dated, very old and pretty gnarly with grime. He still has posters from the 80s on his wall.. and some of the information on those posters is not longer valid. His filing system is physical folders about 10 feet from the front door. You can imagine an already lazy staff having to rifle through that system... makes for a very long wait time. Not to mention thousands of identities just sitting there unprotected. All and all, I'll be advising people to stay far away form this "doctor". read more

Office admin incorrectly thought I had a balance for services last year that I had already paid. I paid it. After realizing the balance already had been paid they have taken almost a month to reimburse me! Previously, I had been seen and was misdiagnosed as not having the flu when I had had the flu! Highly suggest going elsewhere!! read more

I visited Dr. Lewis 3 times and was impressed on each occasion. I can't understand the previous reviews of him not spending time, shaking hands, or eye contact. I got all 3 & thought him a good doctor & nice guy. We even talked Texas football for minute. I will say that he runs a very busy business & helps a ton of people in a bad situation. Busy office but not crazy or mismanaged. It runs pretty smoothly. The only bad thing is the dingy waiting room but they aren't in the waiting room business. Remember how cheap his cash pay price is if you don't like the decor. I'm now in remission & wanted to get off the narcotics I've been using for pain. 15yrs on Fentanyl & hydrocodone. I wasn't an addict but surely physically addicted, so I don't have relapse as an issue. Your exp may vary depending on your situation. I went here for suboxone treatment. I got an appt easily when I wanted it. The front desk was very helpful & caring. The doctor did my intake, prescribed the meds, watched me take it to make sure no precipitated wd. We made a plan & I came back a few days later for a follow up. In 22 days I put the rest of my pills away & other than a few waves of discomfort it wasn't bad. No Imodium needed! Sleep was a problem though, better now. While I did use a different plan to take the meds (Robert 325 taper plan, google it) Dr. Lewis was supportive of it but the law says he has to follow the Fed's rules about prescribing dosages. Same deal with Marijuana in your urine tests. After 30 days if you're not clean he has to boot you, but will give you a referral. It's as compassionate as he is allowed to be. The bottom line is that if my daughter or wife ever needed his services I wouldn't think twice about using him. read more

This is a very old office and the staff aren't great. It took literally SIX WEEKS to get a referral and was the worst process I've ever dealt with when it comes to healthcare. I had to call so many times to get this referral and even when it was submitted it was done wrong. Oh, and when I needed a blood draw the lady pricked me so bad my blood squirted out everywhere and I'm already scared of needles. She did it on both sides. Also doesn't help that the doctor isn't very friendly or personable. He left the room when I was there and thought maybe he had to go get something because he didn't say bye or thanks or anything, and never came back. So weird. read more

UPDATE: do not waste your time at this SCAM of a doctor. I gave blood and had a flu test done while there and was NEVER called with the results. I called twice to ask for results and never recieved any info. The area where they draw blood is filthy and it's only a matter of time before someone gets a disease. The main reason I am writing this review is because my blood was sent to a 3rd party for testing without my consent. 3 months after my visit I am getting emails and calls that I now owe an outrageous amount of money for TESTS I DONT EVEN KNOW THE ANSWER TO!!! I WILL be filing a complaint with the medical board. Unethical and unprofessional in every sense. PLEASE don't make the same mistake I did. Keep looking for doctors read more

Doctor Lewis was professional and listened attentively to what was going on with me. He has experienced and it showed and his diagnosis and treatment. The girls in the front were very nice it didn't take five minutes to get into his office and be seen read more

This is the guy I blame for getting me "hooked" on opiates. My PCP advised against any contact with the dude, but of course, that came too late in the game. In a word, the guy is "pre-occupied". There's lots of other words as well, but I'm not here to pile on. Currently on a maintenance program, anticipate "getting clean" some day. Don't recommend "Dr. Lewis" for anything past a stubbed toe. read more

The staff was nice. However, even though I had an appointment I ended up waiting over 90 minutes to be seen. That was frustrating enough but meeting Dr. Lewis was the worst - he barely spent any time with me, didn't listen to most of what I said and then ordered a bunch of tests that he said I needed, only to bill me for them after - BEWARE OF HIM ORDERING TESTS AND PROCEDURES YOU DON'T NEED!! I have decent insurance but they don't even cover some of the tests he ordered for me and I got bills from both him and his lab afterwards. Also - there is VERY LITTLE privacy in that office. The blood draw room is right next to the bathroom and you make eye contact with everyone going in and out. Also they don't seem too concerned about closing exam room doors when performing procedures. read more

This is about the front staff only! Dr. B is one of the most phenomenal doctors I've ever had and I'm grateful for the help and care he's shown me. That alone should tell you that the fact that I'm considering switching doctors because I'm so tired of having to deal with the horrible front of house staff speaks volumes. The women who answer the phones have the worst attitude I've ever experienced in my life. The sarcasm and how they make NO effort to help get you an appointment is ridiculous. They make it seem like they hate you! I can't STAND talking to them anymore. It's been like this from them for so long. I just got off the phone with them and was blown away because I couldn't believe they acted like such brats! Dr. B- You're an amazing doctor. Your nurses are all soo friendly. The women who answer the phones? THE WORST!!! You deserve better and patients deserve better treatment. read more

Awful Doctor and practice. First negative review I've ever written in my life and he sure deserves it. I only went to him after switching insurance companies and was in too much of a hurry to look at reviews and simply went to the nearest provider they covered, big mistake. You will be greeted by a dirty, chaotic lobby and rude nurses. Both times I visited there was a patient/addict going crazy which upped my anxiety I already have of going to the doctor. Dr. Lewis and his staff are on completely different pages. He personally told me he would send test results to me via e-mail since I live far away, when I called a few days later his staff said they never do this, would not consider it and were quite rude about it although I always keep it polite. My second visit for routine ADHD medicine his nurse informed me he'd need a drug test and said he did not care about occasional Marijuana use which I admitted to. Despite this, a long record of responsibility and a negative hard drug tests he denied me the prescription because I admitted I smoked pot instead of drinking alcohol a few weekends before on a lake trip. Another example of him and his staff being on completely different pages and quite embarrassing for a responsible, successful and healthy adult. After that they left me in a patient room for a good 30 minutes before saying "Opps, we are done and forgot about ya". Thanks for wasting my time. On top of all this Dr. Lewis never looked at me or even in my general direction when talking, is short and extremely distant. He's the least thorough Dr. I've ever been to and seemed to be very anxious and in a hurry each time he was in the patient room with me. His entire staff and him are overweight to severely obese and are the epitome of bad health. Save yourself a lot of stress and time and go to any other doctor, guarantee they will be better. read more

I only went once, but that is the only time I will go. I was there for an hour and a half and saw Dr. Lewis for 2 minutes tops. We barely had a conversation before he decided that I needed x-rays and to see the resident chiropractor. I did like the chiropractor on staff - he was nice and helpful. I will give my one star to him. Unfortunately it was not worth it to me to sit in a doctor's office for an hour to see him for 5 minutes. read more

Why have an appointment time if i will need to wait 45minutes (that too when i'm fasting)!? No communication. I got wellness tests and no one asked me or told me what all tests would be covered. Not a facility I'd like to visit again. read more

Just don't do it. I can put up with a filthy office and long wait times if the service is good but the doctor visit was a joke. 30 seconds and that was it! A waste of time and poor results. read more

Atrocious. I've had better service at gas stations. I don't mind poor customer service from a burger stand or a clothing store, but when you are running a doctors office there are entirely different expectations. Everytime I have gone into this office I have been treated with disrespect. I was called into the office for further testing after some positive results in my blood test and I sat in the office for 45 minutes unattended listening to the doctor discuss real estate and previous employees in the hallway before one of the nurses asked me if I'd been helped. They called me in for further testing on something they said could be a serious condition and then treated me as if I wasn't there. I was then told I would get the results for the testing within a week. After 2 weeks of nothing I called asking if the results had come in and I was told the results have been in for a while but on the first call attempt no one answered. I guess after one phone call this office feels it doesn't need to try again. This office should be ashamed of the way they treat their patients. read more

After canceling an appointment in Round Rock for terrible customer service, I got in last minute here. I was treated so nicely and everyone was extremely helpful and friendly. I had an uncomfortable but easy procedure done and they made me feel at ease. I will definitely come back! read more

Balderas is a great guy, I am always able to make same day appointments and the process usually takes under an hour.

I see all of the other bad reviews here, but my experience was really great! The staff was super nice and made me feel comfortable. Dr. Lewis was friendly and asked me the usual questions. I felt comfortable around him and instantly liked him. The office building IS older, but it's not gross. The guy has been practicing for a few decades. He has A LOT of patients. I'm going back, if that tells you anything. read more

When looking for a Dr, competence and accessibility should be top of the list of must-haves. Dr Balderas knows his stuff and gives you his full attention. Every time I've gone in (about 4 times now), they get me in right away. That's a big factor cause when you're hurting now, you want someone that will see you now! No, the office is not modern and you can tell it's been around for a while. But contrary to many of the previous comments I've seen, it is kept in very good order and the place is very clean. read more

I have read the other posts about this doctor and I kinda agree with what was said. The office is a little dated and could use some sprucing up. Dr. Lewis was to the point and gave me a script for the meds that I needed. He didn't need to sit with me for a long period of time to get my full medical history. He looked at my chart while he was in the room talking to me. He had great bed side manner with and treated me with respect. All I can say is everyone is entitled to their own opinion. read more

Dr. Lewis Harold has some of the worst bedside manner that I have ever experienced and did not bother to listen to my symptoms. This appointment was a complete waste of time and I would encourage anyone thinking about this doctor to go anywhere else. I originally went in due to stomach pains and nausea brought on by eating dairy. The receptionists were alright. They were not mean but they were apathetic. The nurse that weighed me and took my blood pressure was actually nice and professional while also being efficient and the only good part of the entire visit. When the doctor came in he never even introduced himself and immediately turned his back to me and started talking. He never really let me talk about my symptoms and after spending less than a minute in the room he walked out mumbling something about bloodwork? I wasn't really sure what was going to happen next when the lab nurse came in and made me sign papers about sending off my bloodwork to a third party lab because they didn't have their own labs. They did a decent job of drawing blood, but I still wasn't sure why my blood was being drawn. I had to wait until after the doctor came back in to ask him. He seemed very annoyed that I was asking him about what MY BLOOD was being used for but at least he bothered to answer and told me he was doing a general work up since I was a new patient and had never seen me before and wanted to cover all his bases. Once again, he turned his back to me and started talking about what he thinks could be wrong with me, without ever asking me how I was feeling or what was triggering the nausea. He then tried to give me a prescription for "the burning" and I had to interrupt him to tell him I wasn't having any burning. I have no idea where he got this idea from since I never mentioned this and the only person I talked to about my symptoms was his nurse. I also had to interrupt him to tell him that I get nauseous when I eat anything with a lot of dairy. He responded with "well that's important" and went to write something else down and as he was leaving the room told me he was giving me a prescription for nausea and stomach pain and left before I could say anything else. Overall, he seemed very annoyed to be talking to a patient, did not like answering my questions and was also frustrated when I corrected him about my symptoms (which I had to do quite often since he never let me talk long enough to go through my symptoms). I will not be returning to him ever again and this was a complete waste of time and money. After leaving the office I called Dr Lewis' office and left them a message about not bothering sending out the blood work as I will not be needing the results due to the fact that I will never be going back there and had already gotten an appointment with a different doctor at a different office. read more

I am not sure if Dr Lewis understands patient confidentiality and the law but announcing test results in a hallway in front of other patients and the office staff is ridiculous. So as I am sitting in the room directly across from the front office and the patient lobby (with both the office door open and the lobby door open) Harold Lewis announces my test results to everyone as he is standing in the hallway ! The office staff and his two nurses are staring at me and listening with chars turned as he enters and he breifly starts discussing my psychological and medical history ( just the embaressing parts) . At this point, I can see everyone in the lobby and the door to the exam room and the lobby are still wide open. He never shuts the door or asks the sectretaries to start working or stop eavesdropping. Just imagine very poorly paid and unprofesional people who have nothing better to do than make your medical history the object of their amusement, and you have the complete experience. Funny in a comedic sort of way, but nightmarish if happening to you. I felt like my appiontment was now being made open to every single person that was in that office since I hadn't followed his medical advice from a previous appiontment and he was trying to shame me or make a show of things. At that point I had paid 150.00 and the entire exam lasted two minutes. He asked me some loaded and sarcastic questions and then returned to the hallway to chat with his office staff about lunch. Wow, great job there ! Don't over work yourself or anything, I just paid 150$ to get two minutes of humiliation and a referral to someone else. I let him know he could keep his referal to a previous doctor that I had already been too and realized that he hadn't even looked at my medical history at all. Guess you and your well-fed staff have to get to talking about lunch right? Because medical problems aren't as important as a freaking subway sandwitch or talking about your low-carb diet issues. Completely humiliating experience and he had a horrible bedside manner. If you are even thinking of going here for on-going care then I feel bad for your desire for self-flagelation. I swear to god, anyone is more understanding and sympathetic than this doctor. He might be ok for simple things, but if you need any kind of treatment that requires a dialogue or expect to be treated like a human being , then look elsewhere. I am filing a complaint with the Texas medical board, that is how upset and humiliating this encounter was. The office staff merely smirked at me and basically laughed me out of the office when they saw that I was upset. When I called back to complain, they did the old lets put her on hold and when I was still there after 20 minutes they listened and said nothing. Thanks to yelp I can warn people before they have their medical history made public. I can see from other reviews that they must be aware of their crappy service and just stopped trying. I wish I would have spared myself this experience . Not pleasant to have this kind of life experience. read more

I cant emphasize enough that you do not want to go here.....the office appearance speaks volumes. Bed Side manner is terrible I have never felt like such a nuisance until trying to be a patient here. I was in a horrible car accident at the end of May and refereed to this place by my insurance which is sadly medicaid right now. He never seemed to really care about any details in regards to my injuries sustained (very serious ones). He has always rushed in and out with no communication. He wanted to set me up in house with physical therapy and alignments after xrays....well...each visit for "therapy" never happened because they appeared to have no clue and come to find out he referred me to go somewhere else to get therapy with out my knowledge. My last visit I was forgotten about by him in my room and after waiting for an hour I had to walk out with nothing resolved except sitting alone the whole time. /He never apologized for forgetting me...He seemed not to even care. I hope this serves as a strong advisory NOT TO GO HERE! read more

This office is a joke. I now understand why the duplicitous Dr. Lewis chooses not to look his patients in the eye. My wife and I went in to get the one covered yearly routine physical that is covered by our pathetic Humana insurance policy which we have just canceled. This office managed to turn what should have been a costless visit into a several hundred dollar debacle. I was told that I would not be charged for my return visit to discuss the findings of my blood work, they did not explain that this visit would be charged instead to my insurance and then to me. Had I known this, I would have spared myself a fifteen minute wait to have the good doctor tell me what was on a printed page while looking into the corner of the room, and saved $115. They made an error with the code they sent to the lab which handles the blood work when my wife visited the office the following week, resulting in the insurance refusing to cover the charges. They maintained that they had no way of fixing OUR problem, and suggested that we just refuse to pay Atherotech Diagnostics lab, because they "don't have a collections". This is a shameful way to run a business, and I hope to see their doors close permanently in the future. read more

The staff here was nice, especially the phlebotomist. But the office was filthy, there were at least 5 other people booked at the same time as my appointment, so I waited over half an hour, and the MD was less than desirable. Dr. Lewis could not seem to get out of the exam room fast enough, and he would talk with his back to me. When I brought up a health concern, he quickly tried to force a prescription on me without even investigating any further into what was going on, or why. I think your money could be spent better elsewhere, as this was the worst appointment I've ever had. read more

So my last visit at the other location was horrible with an hour wait just for the doctor to tell me to take over the counter medicine. Of course 2 weeks later I'm still sick but I decide to give their other location a shot. Bad idea. I called yesterday to make an appointment and they tell me tomorrow at 10:45. But I didn't receive a confirmation email or text so of course, being busy, I forgot. I arrive around 10:15 knowing my appointment was after 10 to where they tell me they don't have me in the system. Cool. So thank goodness I arrived 30 minutes before my appointment right? Nope. 45 minutes later they call me up to the window to tell me they can't see me because I haven't put them as my primary care with my insurance. What?!? I get the insurance part of it all but you wait FORTY FIVE MINUTES after I arrive to tell me this?! I will never be back to this office again. Unorganized, unprofessional, and yes I came to the doc to be told to take over the counter drugs. Done. read more

I had been going to Dr. Lewis for over 30 years, and I always found him to be personable, and helpful. I have found the staff to be "hurried" as they have better things to do and just didn't want to be bothered with you. Like in a meat market - next! I found another primary physician as the last time I went into his office, they stated that the new office procedure for all patients was to have a complete blood test every 3 months! I thought that was excessive as most physicians want that once a year. I would not subject myself to that procedure and found another physician. Don't know what is going on in that office - but subjecting yourself to a complete blood test every 3 months is just not normal. And, when I got the "bill" it cost over $2,000 for one blood test, something is not right, if you have this 4 times a year, that is $8,000. read more

Not the nicest doctors office, but I have always been able to make an appointment in 30 mins or less, get in, and get out with any medicine I might need--all maybe a 30 second drive from my house. read more

This experience has changed me forever. For one, I realize the importance of seeing a decent doctor and just how bad this place is. The office is incredibly depressing. When I would have to see the doctor there (once or twice a year), he never looked at me and he obviously wasn't listening because he would prescribe ridiculous meds. He would bolt out of the room before I could even read the script. This wasn't an isolated event. It happened over and over. Finally, I saw the light and bolted myself. I could share more negative stories, but I risk revealing personal info. The bottom line...Stay away or run away read more

Dr. Lewis is a GREAT doctor, I have been seeing him for over 28 years and he is wonderful! very intelligent and kind.

This was the worst doctors office I have ever been to. I got there at 1:45 for my appt at 2:00. I DID NOT see the doctor until 2:50!!! And, out of the total hour and 45 mintues there, I spoke to the doctor for a total of 2 minutes! I came to him about a back problem, and precribed me steroids and told me to come back next week! Seriously!!!! If I could take back my time and money I would. DO NOT GO HERE!!!! read more