I came to the Germantown location. I was an hour early. Just for a consultation. There was no one…read morein the waiting area. They still said I would have to wait an hour to check in but they went on and took my payment.

The best doctors! The whole group is amazing! They take their time to make sure you understand…read moreeverything and answer all of your questions. The office staff is nice and very helpful. Would recommend Memphis Lung to everyone!

I am very unsatisfied with the services of this place. I went during my battle with cancer to get…read moremy lungs checked before starting chemo. When I went they did not take any payment. Months later I receive a letter in the mail that was very rude stating that I owed $42 and that I have been ignoring their attempts. Mind you I have not received prior letters. You would think they would use other modes of contact such as calling or emailing. Anyone can move and not receive Mail unintentionally! Like what kind of people threaten to send to collections when I never received any prior notices! Would never recommend this place to anyone! Horrible customer service! Gotta deal with cancer and medical bills now dealing with these evil people! Just sick!!!

I go to MSPS for my sleep apnea. The providers have exceptional bedside manner. They took the time…read moreto genuinely listen to all of my concerns without ever making me feel rushed. They explained my diagnosis and treatment options in a way that was easy to understand, and I felt respected throughout the entire visit. I feel so much better now that my sleep apnea has been properly managed.

This was first visit with Dr. Precious Macauley. When tell the most professional and caring person…read moreI've met. She made sure that taken great care of. Her bedside manners are amazing. She listens as well as explains what will take place, etc The nurse Donna was awesome and the rest of the staff were professional and friendly. The waiting area was comfortable and clean. The receptionist was nice and helpful. During my test of my lungs and breathing were interesting and thoroughly performed, Ms. Lavonda was great. My overall experience was great.

The doctors are so personable and extremely helpful. The wait time to get in to see a doctor was…read morevery reasonable. I would highly recommend to everyone!

I got a appointment after 2 months waiting they canceled on me now he changing hospitals and…read moreoffices can not get a appointment . so I have spent last 2 months in line for what, to start over trying to find out what can be done for me

At my tender age of 62 years old, I have several health professionals I parley with to keep me…read moreupright. I have need of the services provided by Memphis Lung at their Southaven office and have had 3 visits there thus far. The experience of an office visit at this location is beyond my most positive expectations of what health care should look like. Everyone and I mean everyone I encountered who worked in that office was courteous, personable, professional, skilled and knowledgeable! Uncannily so! I had a 10AM appointment and signed in at 9:55. My name was called for my copay at 10 and I was called to head to an examination room at 10:05. After going through triage I was asked about current meds and such by a young lady who met all of my aforementioned description. We ended up having a most pleasant conversation after she admired a bracelet I was wearing and my phone case. She took the web address for the phone case to order one for her dad. The doctor also epitomized the aforementioned description. After thoroughly answering all questions and explaining my treatment he asked if I was an alum of the cap I was wearing. I am not but my son is in his Junior year there. This sparked a conversation about the school's stellar reputation according to his sources and experience and what a fine young man my son must be to have gotten accepted. After the exam, the check out went in a similar fashion. The young lady who got the case website earlier sought me out before I left to thank me for coming in and providing info that she said will make a special Christmas gift for her dad. Everyone in that office that I encountered are my new best friends! This is the type of health care that everyone wants to receive. You want it to be competent and professional of course but also caring and personal. Bravo to Memphis Lung Southaven!

From the owner: Treating Disease of the chest... where patient care is first.read more

If you have a child on dupixent and/or you are seeking allergy care/consultation for a child, RUN…read morefar away from McCulley Allergy. In a town like Memphis that is known for renown children's medical care, it is such a shame that institutions like McCulley Allergy exist in the same metro area. I will go and add a spoiler here, too: call MidSouth ENT and Allergy (901-755-5300). INCREDIBLE with children. We started our eczema journey when my child was 18 months old in 2022. After months of every type of cream, steroids, allergy testing, eliminating harmful chemicals in my home, we started dupixent shots at the East Memphis location with Dr. Zelig. Dr. Zelig has since moved to SC - and with that, all of the great bedside manner for children went with him. McCulley staff initially did the dupixent shots on my daughter (now 2 years old) - but the shot is designed for parents to do at home, so the staff really belitted me and made me feel like a nuisance coming in to get these shots. At the time, the EM receptionist (not the current one) NEVER answered the phone; she was generally just bad at her job (she's no longer there). I was willing to pay our $35 copay just to have another individual inject the traumatic shot on our daughter. After a few months of this, I eventually succumbed to doing the shots at home and our daughter developed extreme anxiety to bath time, bedtime...thinking that we were going to give her this shot. After consulting with our pediatrician, he strongly advised us to stop doing the shots at home as we were infringing on our daughter's "safe space." He warned that this could create a deeper anxiety issue. I went back to McCulley. This time, we went to the Germantown clinic, as the EM clinic is only part time and they always seemed overwhelmed. We were met with the same rude receptionist that is described in the other reviews. I persisted. We came in every 4 weeks. Then, one Saturday, I saw that they were open, so we arrived to McCulley to get the Dupixent shot. The overwhelmed shot nurse (African American, very pretty) looked at me and said, "Oh, we don't do those shots on Saturdays." The shot schedule is posted on business cards, signage; it does not differentiate between biologics and allergy shots. By this point, my daughter is in a full panic, screaming, realizing that she's going to get the shot. I pleaded with them. I explained how our pediatrician advised for us (mom and dad) to NOT do it because she it was causing such panic and anxiety in our 4 year old. The nurse just argued with me. She showed no sympathy for this scared little girl. I continued to stand my ground. Eventually, they gave her the shot, but said that they were really "doing me a favor" and they would look into "maybe" changing the shot schedule to be more specific. I left that office feeling helpless that this was our only option for dupixent. In late 2024/early 2025, we decide to go back to the EM clinic (the receptionist here is LOVELY; the only bright spot for this group). It's manageable for about 6 months. The EM receptionist is the only kind one - we see this as a win that we have one individual being kind to our 4 year old who still hates this shot. In June, my husband took my daughter for her shot in EM. My daughter is panicking, per usual. The staff seems annoyed that she has to be put in a room. My husband (who is always telling me to stay calm) comes home and says that the nurse looked at my daughter and said, "come on now. you are 5 and you can't act like this anymore." Completely dismissing my child. You know it's bad if my pretty chill husband comments on it considering all we had experienced prior to this. At that point, I was done. I also leave this with a message for Dr. McCulley and her staff: shame on you. One of the biggest blessings of 2025 is that we are now free from this cesspool of a clinic. Perhaps use the money dedicated to clinic expansion and use it on some training and development of your current staff.

I highly recommended. This is my first time today for my son appt at 1pm. The staff was great and…read morehelpful. Dr. McCulley was awesome. She explained everything to me. She gave me papers to explain everything i needed to know!

I can not say that I was "impressed" or even satisfied. First, it is a very uncomfortable…read moreenvironment when you are initially presented with a number of papers to sign, all appearing as though they have been carefully drafted by an attorney. Maybe the doctor has had some bad experiences, but it looks like it's "money first and medicine second". The doctor is

Dr. Daher is amazing!!! She's been treating my daughter since she was 4 and she's now 11. She's…read moresuper smart and a wonderful doctor!!

The doctor is OK at best.. Staff not so much. I got a collection notice before I got my bill.read more