HORRIBLE!! DO NOT WASTE YOUR TIME!! The most RUDE and WORST customer service EVER!! I tried to pawn my iPad and the owner wouldn't take it with the factory settings reset UNLESS I gave the store my iCloud account username and password. It makes absolutely no sense that the store would need my iCloud account username and password if the iPad has been reset. The iPad is sold in stores and online without an account attached to it, hence the factory settings reset..... IDIOTS!! This store has absolutely no tech knowledge whatsoever. While trying to politely explain that MY iCloud username and password was not needed because after a reset any account can be used to set up the iPad and that it would never be in any person's best interest to EVER give out such information, the owner interrupted me and started yelling at me and LITERALLY chased me out of the store... Not sure if the owner/manager needs anger management or was just having a bad day and decided to take it out on me, but it was completely uncalled for and beyond unprofessional. NEVER DEAL WITH THIS SHOP FOR ANYTHING!!!! read more