Two Hats Consulting has done a great job helping me get my books and websites published. I've been…read moreworking with them since 2014. They've designed book covers, written copy, and formatted entire manuscripts before managing the printing and publishing process for me. They've given me great people to work with for my website and provided a wide array of resources quickly and affordably. They are fair and they do great work. I highly recommend working with Two Hats Consulting. Five Stars

Yes, hi, hello. You might want to read this…read more I reached out to Two Hats for some help. As a small but growing business - which the website says they cater to - I was looking for a thought-partner to help me with branding, marketing, and social media. Which the website says they do. I sent an email inquiry asking for a brief phone meeting, which, you guessed it! the website says they do. I got an email back within minutes requesting more info about me and my business prior to that basic entry call. So I composed a thoughtful email with links, info about what I needed, asked if they thought we were a good fit, etc etc. No response. Waited some more. Nada. Wrote a second email. Finally got a response. Their schedule was "very full," they said, "except for projects we like and want." How nice. Maybe put THAT on your website...? I finally snagged a call with someone so I could get some info. The gentleman I spoke with couldn't remember the content of my email, even though he'd JUST emailed me back and told me to call him. He had no idea what I do for a living. He hadn't even looked at the links I'd sent, including my website. He sounded like he was cleaning his kitchen. He was totally distracted and disorganized. I asked if he'd read my email. He said he couldn't remember it. He then read it aloud while we were on the phone together. Great use of my time, yes? I had to repeat 5 times what I was looking for, which is super straightforward: a thought-partner to help me with branding, marketing, and social media. (I've now spoken with 2 other consulting firms. Neither had trouble grasping this concept. Both read that very same email and said it was "very clear.") The call was quite possibly the most unprofessional consult I've had in my career -- which is ironic, because they're a *consulting firm.* After half an hour, he said he believed Two Hats could help me and that the firm does indeed do the work I was seeking. Huzzah!! He said he'd do some HW, and asked if we could schedule a call the following day. I blocked off an hour in my schedule. But at the appointed time, no call. I waited. And then waited some more. Ten minutes in, I got a text. A TEXT. The text said: "Sorry. We can't help you. We only work with advocacy organizations." Remember that dumbass, immature boyfriend you had in HS who broke up with you via text because he couldn't face a phone call?? It was like that, only this was worse, because this is a PROFESSIONAL MARKETING FIRM. This mess is problematic for about 100 reasons, as all of you can probably tell. But let's break it down anyway, just for fun: First of all, CALL ME. I am a potential client. We have a phone appointment that YOU asked for. I blocked off an hour of my busy life at your request. Secondly, WHAT?! If your firm only works with advocacy orgs, SAY SO up front. Say so on your website so that potential customers don't waste their time. If you can't be bothered to update your own website, you sure as sh*t won't get access to mine. At the very least, inform your customer via phone during the initial consult after she tells you who she is and what she needs. If you don't know the limits of what your company does PRIOR to a call with a client, YOU'RE FIRED. You wasted hours of my time on research, emails, and a completely useless phone consult. Third, this "we only work with advocacy orgs" is a complete load of horsesh*t. Their website boasts a ton of work that has nothing to do with advocacy, including work for a local fitness center and some lady who wrote book on witchcraft. (Note: THESE ARE NOT ADVOCACY ORGS.) Did you think I wasn't going to notice that you lied to my face? How unprofessional. Bad look for a marketing firm. If we're not a fit, that's fine. Grow a pair, be respectful, call your potential client as scheduled, and tell her so. Don't waste people's time just because you have the luxury of doing so. The world doesn't revolve around your Two Hats. Let me interrupt my eye-rolling to warn you to steer clear -- because when a consulting firm can't even get the basics of a basic consultation right, you best run for the hills.

I called David today, after going through a rough patch yesterday when my small business was…read moretemporarily banned from Mailchimp. I realized it was time for some outside assistance. I can't rely 100% on my own limited experience. David Mitroff (the man in the picture) was extremely generous with his time over the phone. I told him abt a potentially risky sales contract I was considering. He took at least 20 minutes to go over with me how I can mitigate that risk and what I should do to prepare for negotiation. He did not have to do that. But he wanted to make sure I didn't get scr3w3d over. He didn't want to see me fail. For that reason, Piedmont Avenue will be the first place I come to once I'm ready for a deeper strategic conversation and more hands-on assistance. Will update once I have more to say. Thanks David!

David has been a phenomenal resource as I have embarked on building an Executive Coaching business…read more Lots of very positive energy, helpful suggestions and strategic framing on business development and marketing. I highly recommend David for support in framing out a new business idea and ensuring that you are focusing on the right things at the start. Five stars all the way!

Had an awesome experience with Ball Business!! I have a food business and before anything, he got…read moreto know what I do and what it means to me. This allowed him to help me in a way that I wanted to be helped as opposed to just being told what to do as a business person. Dante is a great guy who has lots of pro tips from being through the and ebb and flows of the business world in his many years of experience. Highly recommend.

Daniel and his team are WONDERFUL! I am at such a loss when it comes to tech, websites, coding,…read moremarketing... He, Corrine, and his team were so attentive, responsive, and (emotionally) supportive through the entire process. lol. It can be overwhelming creating and rolling out a business, but with their support, I felt so at ease with each step. They had great recommendations, listened to my vision, and carried it out for me. With edits, I was able to ask for feedback or make adjustments easily and it was effortless! I would highly recommend Daniel and his team to anyone who needs a team, builder, or ongoing marketing support. He's very experienced and just a great team to work with altogether. Thank you Daniel, Corinne, and team! So very appreciated!

When I decided to open a business, I knew that I did not want to design my own website. I have seen…read morefriends and colleagues waste their time learning how to build a website rather than focus on systems or other important tasks that can't be delegated. After a referral from a friend who had a great experience, I reached out to D-Kode and could not have been happier. The process was quite smooth and many relevant questions were addressed in their design questionnaire. They were able to set up all the features I was looking for including an Instagram reel and online booking for my clients. Jennifer made a site that I am proud to share with my friends, family and clients. Daniel was extremely responsive, especially when I needed last minute help before the launch. Thanks D-Kode for a wonderful experience.

So I began my journey with Contractors Coach in October of '23. I had been in the remodeling…read morebusiness for 9 years and it seemed to continue to get worse. 250k in debt with a secondary lender at 20 plus percent, consistently not being able to pay my company bills on time, barely making payroll week to week, it was ugly and getting worse by the month. I knew I needed help but how the heck was I able to afford it and what did they know that I didn't after all these years in business?? But I was at the end of my business rope and getting worse so I took a gamble and called Contractors Coach. After an interview describing my issues they set me up with Tom Pearson and honestly, it changed my business life (which changed my personal life). Today is May 29, 2024 and everything has changed. I have paid my (I kid you NOT) secondary note off, have gone from negative financial numbers to a gross profit of 30%, total expenses under 14%, and a net income of over 15%. Here's a tip, if you don't understand what these numbers mean (like I didn't 6 months ago) you will continue to struggle. Among other things, Tom taught me to read my financials which helped me understand what was wrong and what was right. He immediately identified a flaw in my estimating process then week after week we tutored the financials until I could understand where my money was going and how to make the numbers work. There is no quick fix when you are in as deep as I was. But having an understanding of how to climb out of the hole and the patience to put in the right financial practices over the course of only 6 months is absolutely remarkable. Kind, witty, knowledgeable, non-judgmental, he's a wonderful balance to get you on the right road. But I have to say there is ONE huge issue with the guy, sadly, he's a 49ers fan. Thankfully I was able to overlook that fault and focus on his lessons and it changed me. God Bless you Tom Pearson. Go Lions!

I'm Loren Dougherty, the owner of Alpha Alarm & Audio, Inc. We have been in business for over 20…read moreyears. About a year ago I was struggling because my business did not have systems and there was no coherent culture in the business. When I met with the coaches at The Contractors Coach I felt they were really interested in helping me. During the coaching sessions we addressed the problems quickly. I learned how to create an effective company culture, and it helped weed out some people who were really bad employees. Our workflow is way better now, we are more efficient, and our profits are definitely up. We are twice as profitable on each job as we were a year ago. Now I'm confident we can double the size of our company over the next two years. And if you are considering growing your business - "You'd be stupid not to work with them." Loren Dougherty Owner, Alpha Alarm & Audio, Inc. Vacaville, CA

As a business owner with a million ideas, having Joh Olson listen, brainstorm, and problem solve…read morewith me has been game-changing for my accounting, marketing, strategy, operations, and professional relationships. Even after a year and a half of meeting, it still surprises me how many concrete pointers he's suggested that became pivotal in my business. And they keep on coming! He's a lifelong learner so seems like there's always a new book or training or article he can recommend for my dilemmas. Someone else I met who works with Joh once said -- "many people can do this business, but the difference between us and them is that I met Joh, so we do it better". She nailed it.

As good as it gets!…read more My husband and I have been working with Mike for two months and it's already been one of the best business decisions we've ever made. We have a very rapidly growing consulting firm. Mike has helped us navigate growth & infrastructure planning, automations & SOP's, working through communication challenges with our equity partner, and so much more. Mike takes a holistic approach and he's really helped us shift our mindset about work/life balance, goal setting, weekly/monthly planning. The result: We are happier, less stressed, learning to enjoy the ride, and our business is on track to do $1M in year one.

I've been working with Mike for 8 months now. I reached out to him during a low point in my career…read moreand was looking for guidance. At first, I was apprehensive to search for help, but those thoughts quickly dissipated as our sessions began. Instead of jumping straight into business guidance, he started off by tackling my mental wellbeing first. In hindsight, this was exactly what I needed becuase I wouldn't have been able to "hear" any of Mike's valuable business advice without first improving my thought patterns. Once we actually started talking about business, it became clear that Mike was extremely proficient in business. He gives very clear, precise, thoughtful advice from experience. Fast forward to today, I've regained my confidence and got my business back on track! Many thanks to Mike!

I hired Guillermo to help me with product consulting and strategy for my new business. He was…read moreextremely knowledgable and professional. Guillermo helped me with market and competitor research, strategy, and product roadmapping. He gave great advice and it was clear that he had years of experience working with both funded startups, small businesses, and taking product concepts from zero-to-one. Guillermo was extremely easy to communicate with, accommodating, organized, and overall a pleasure to work with. He synthesized information with ease and made sure to check in often to ensure he was staying within my budget for our project. I will definitely be hiring him again in the future.