Rude AF on the phone with me when I went to try and schedule an appointment. Denied me service and…read moresaid she thought it wasn't a good fit. I couldn't believe how insulting and disrespectful she was. Would NOT recommend someone like this for psychiatric care needs.

From the owner: I am a board-certified psychiatrist specializing in general psychiatry, depression, attention…read moredeficit, addiction treatment, and peripartum counseling. I focus on understanding who you are, what problems you are encountering, and how these problems are impacting your life. I am committed to providing comprehensive, personalized assessments and offering patients the best options for treatment.

They won't refill prescriptions on time or respond to multiple messages. In withdrawal... they do…read morenot care.

How is this place in business. My father has severe…read moredepression, has been followed by a provider for the last 2-3 years. Suddenly two months ago, no one will respond to his messages. No one will return phone calls. No one will refill his prescriptions?!? My poor father was left without his prescriptions while waiting for a new doctor. Honestly this place need reported. This is malpractice.

I saw Dr. Macknin for several years and eventually ended up in the hospital from over medication…read more I was also given a totally incorrect diagnosis that was being treated with medications that were not appropriate for the diagnosis. I ended up seeing another physician who re-diagnosed me and provided the appropriate treatment mode. When I got to the point of seeing the other physician, I could not speak, form a sentence, think clearly, had temporary amnesia, shook and had medication induced bradychardia and was rushed by ambulance to the closest hospital. I am completely fine now and take no medication at all. At one point, she had me on 8 different medications. I think she looked at me as a "cash cow" because she couldn't figure out what the exact problem was. She almost cost me my LIFE!

I couldn't be more dissatisfied with the psychiatry department, specifically James Srp. It was…read moreimpossible even getting in the first place. I am treated for anxiety and depression. The second appointment i tried to make was after my fiancé called off our wedding. I called for an appointment for three weeks. I finally got an appointment and drove four hours to adjust my medication after repeated anxiety attacks. When i arrived they said they accidentally scheduled me for the following week. I explained i drove four hours and they basically told me too bad and call the management to see if i could get in the next day with anyone. I called management three times over three days & no one has returned my call after five days. They don't care about your wellbeing. They can't schedule properly - assuming you can ever get through. Pass on this place please & go literally anywhere else.

DO NOT GO HERE. This place just charged me $75 for a no show fee for an appointment that I never…read morescheduled. They already charge a arm and leg for appointments. Google this place to see all the other negative reviews. I thought everyone was exaggerating until it happened to me.

It was a mixed bag. I found it to be helpful but some of the downsides were the food and the staff…read more For the most part they staff was pretty good, but a few bad apples spoil the bunch. I recommend this place because the group therapy was helpful. I met some amazing people who were going through similar situations. The place is clean and comfortable. There is programming all seven days while at other facilities there are none on the weekend. I would give it a four but some of the staff were just rude and condescending while others were very attentive, warm and welcoming.

Stay away from this place if you need any type of help... my fiancé was sent here based on a lie,…read morewas held for over 8 days against his will, almost died because they tried changing his daily medications & without them he would have had a seizure... I stepped in & forced them to give his correct meds... then he opted to try IOP to help along his journey that he did entirely on his own in this rotten place... the first 3hour session went from hope to disaster that I need to now undo, thanks to an uncertified therapist named Deborah A Barnes, in which she pushed her ideals & morals onto him without knowing or acknowledging anything about him or his issues he was there for. If you treasure your loved ones or yourself, go somewhere else that doesn't see you as a dollar sign to fill their pockets!!!

I originally discovered Strive Mental Health and Wellness by simply walking by this location in…read moreShaker Heights and seeing a sign in the window saying they accept my insurance. Not having a psychiatrist and being so close to my home, I decided to stop in and check it out. What I found was different from a traditional doctors office. I met Dr. Turell the psychiatrist and owner of the practice who runs the place. There was old vinyl records playing and a comfortable atmosphere. Dr. Turell was very friendly and welcoming. I set up an initial appointment where he asked me a lot of questions to get to know me and then prescribed me medication. After a few appointments he introduced me to a service he had available for depression called Transcranial Magnetic Stimulation (TMS) which I had never heard of. Being resistant to many psychiatric medications I decided to give it a try. Dr. Turell was very helpful and professional throughout the sessions I've had with him. I definitely recommend Strive Mental Health and Wellness to anyone in the Cleveland area looking to tryout TMS or get involved in wellness programs he has to offer.

I went to see Dr. Kaplan in 2013 and he had me complete two written diagnostic evaluations and then…read morehe interviewed me for close to an hour in addition to having my complete medical history prior to the appointment began. I thought his evaluation was very fair. In addition, he gave me some excellent advice on dealing with stress and provided me information on the long term effects of drinking while taking an anti-depressant that probably saved my life if I'd continued doing what I was doing. I know Dr. Kaplan has received a very negative review but I'd be willing to bet that's from an employer who lost a discrimination or harassment case and had to pay damages based partly on Dr. Kaplan's evaluation. In my case, me and my previous employer both benefitted from Dr. Kaplan's evaluation because he was able to diagnose acute anxiety related to the actions of my supervisor but Dr. Kaplan felt I would not have long-term issues because I was so open to appropriate treatment and because I had a strong support system at home. In the end, the settlement I received was irrelevant when compared to the control I took back over my life with Dr. Kaplan's help.

From the owner: We specialize in serving professionals and executives, and provide services for children,…read moreadolescents, adults, seniors, couples and families. Our services are provided by caring, highly experienced professionals, who only use approaches and techniques that are scientifically proven to be effective. Our services are specifically tailored to meet each individual's needs and concerns. We do not prescribe medication, but if medication is necessary, we are able to provide coordinated care and have established relationships with local medical professionals and psychiatrists for this purpose.